Checking in to this hotel was quick and painless. The hotel staff had all of our rooms ready when we arrived. The hotel was very clean and the staff was super friendly. When we called for more towels, they were brought to our room almost immediately. The front desk was very nice and patient. The beds were amazing too! Great pillows and cozy mattress. Bathroom was updated and clean. Bath and Body Works soap and shampoo! There were a lot of options at the breakfast bar. I had no problems while staying at this hotel.