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“Always reliable” 5 of 5 stars
Review of The Cheesecake Factory

The Cheesecake Factory
701 S Rosemary Ave, Ste 179, West Palm Beach, FL 33401-6030
561-802-3838
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Ranked #36 of 561 Restaurants in West Palm Beach
Cuisines: Dessert, Eclectic, International
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Restaurant details
Good for: Families with children, Large groups
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Takeout, Late Night, Dessert
Canada
Top Contributor
147 reviews 147 reviews
58 restaurant reviews
Reviews in 66 cities Reviews in 66 cities
56 helpful votes 56 helpful votes
“Always reliable”
5 of 5 stars Reviewed December 8, 2012

Looking to stuff yourself and have good service and good food, then the Cheesecake Factory is one of those places. Have been to a few locations and have never been disappointed, menu is huge and so are the portions

Visited December 2012
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407 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Aberdeen, Scotland
Top Contributor
82 reviews 82 reviews
48 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
31 helpful votes 31 helpful votes
“Don't bother”
2 of 5 stars Reviewed December 3, 2012

Very disappointed with The Cheesecake Factory. It was very busy and we figured their popularity must count for something. Had to wait a long time for a table. The wait for a table seemed very disorganised. We kept thinking that we'd been forgotten, as other people were coming in and getting tables.
Once we got a table, the service was very very slow. The lighting was also way too dim, so you couldn't see what you were doing. (In fact I saw one lady on an adjacent table trying to read the menu with a torch!). Our drinks were a very long time coming and the food was even slower. We ordered burgers that were supposed to have fries included. The burgers came eventually, but I gave up waiting for the fries, or else my burger would have gone cold. In fact I'd finished my burger before the fries appeared! The food wasn't anything special either. Burgers would have been nicer with some relish or mayo .. Instead, we were given ketchup and mustard.
If you want my advice ... Don't bother!

  • Visited December 2012
    • 2 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
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Top Contributor
54 reviews 54 reviews
31 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
“Good family spot with ridiculous portions”
4 of 5 stars Reviewed November 30, 2012 via mobile

This is a great place to meet up with family. The portion sizes are crazy large and it stays true to its name. You are bound to find a cheesecake that will suit your fancy. Service is always really good too

    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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1 review
“Best restaurant in town!!”
5 of 5 stars Reviewed November 27, 2012 via mobile

Best restaurant in town!! This is our favorite restaurant & we eat here weekly. We also celebrate all birthdays with our family here.

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Paris, France
Senior Contributor
35 reviews 35 reviews
33 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“just a classic”
5 of 5 stars Reviewed November 24, 2012

Well there are no surprises in the Cheesecake factory except a new cheesecake every so often but sometimes not being surprised is just what you need.

Visited October 2012
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