Stayed there last night before flying out of West Palm. Had good reviews so we used our points. Ideal location to the airport and car rental return. We had 2 complaints. They first sent us to the wrong room which had not been cleaned yet. They gave us another room which was nice, except for the bed which was unacceptable. It was extremely soft. When we told the hotel manager, Rebecca, she said it was a mattress on the 12th year of their 12 replacement policy. Which is unacceptable especially for a Marriott. We a new room, so maybe they are all like that, but we were offered a bed board. Rebecca couldn't have been nicer and did everything in her power to make us happy, including a free breakfast. Other than that, the hotel was spotless and everyone was extremely courteous. Would stay there again. Especially after they get the new mattresses. LOL!
- Official Description (provided by the hotel):
- One of the best among West Palm Beach hotels, the Courtyard by Marriott West Palm Beach Airport hotel is ideal for business or leisure! When you are looking for a hotel near Downtown West Palm Beach, the Courtyard West Palm Beach is conveniently located off of I-95 and near CityPlace and Clematis Street. This hotel in West Palm Beach is just 5 miles from Palm Beach and the famous Worth Ave. Our hotel near West Palm Beach Airport (PBI) offers free transportation to and from the Airport and CityPlace. Begin your day in The Bistro - Eat. Drink. Connect.(R) offering meal items and Starbucks(R) coffees and evening dinner service with cocktails. Unwind in our luxurious outdoor pool and whirlpool or keep fit in our fitness center. Our guest rooms have conveniences such as mini-refrigerators, in-room coffee, 32" flat screen TV & Free Wi-Fi. Looking to host a meeting in a West Palm Beach hotel? Our meetings rooms can seat up to 60 people. The Courtyard West Palm Beach Airport hotel awaits you! ... more less
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- Also Known As:
- Courtyard By Marriott West Palm Beach Airport Hotel West Palm Beach
- Courtyard West Palm Beach
- West Palm Beach Courtyard
- West Palm Beach Marriott