My wife and I booked this hotel for 3 nights, starting the 31st of December, 2012 with departure on the 2nd of January, 2013. Our first night was OK but when we came back from the beach to get dressed for our New Years eve party, imagine our surprise when we found our bed unmade, no clean towels and the room had not been cleaned. Not something you want to deal with on New Years eve but we tried to so that at least we would have a made up bed to return to. Unfortunately no staff could be found at the front desk. We were left with no option but to go to a friends house to bath and change. We immediately left, we could not check out as there was no one there to check us out. We relayed this information to Hotels.com who promised to take it up with the manager when he returned this they did not do and told us we would get no refund. I would highly recommend anyone not to use Hotel.com as once they have your booking tough luck if its not what you expected as for Hotel Biba, definatyely needs new management.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Cheap Tickets, Priceline, Expedia, Odigeo and Tingo so you can book your Hotel Biba reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Biba Hotel West Palm Beach
- Biba West Palm Beach