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“Great experience, thanks to Dave'” 4 of 5 stars
Review of Hyatt Place West Palm Beach Downtown

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Hyatt Place West Palm Beach Downtown
3.0 of 5 Hotel   |   295 Lakeview Avenue, West Palm Beach, FL 33401   |  
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Ranked #11 of 33 Hotels in West Palm Beach
GreenLeadersGold level
Charlotte, North Carolina
1 review
“Great experience, thanks to Dave'”
4 of 5 stars Reviewed July 12, 2014

Great hotel with beautiful rooms and wonderful location. The thing that makes it feel like home for the weary traveler is Dave the bartender. He provides a friendly smile and amazing service for everyone who walks in the door. Can't wait to stay again.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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285 reviews from our community

Traveler rating
    123
    112
    32
    13
    5
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58
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Charlotte, NC
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 11, 2014 via mobile

I first started visiting the Hyatt several years ago when I lived across the street - primarily to visit Dave at the lobby bar (as did/do all the locals). I now live out of state and stay here as needed when back for business, but always visit the bar regardless of where I stay - to catch up with old friends and meet new ones. I'm still greeted with excellent drinks & friendly service - and comforted to see Dave's smiling face.

  • Stayed June 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norristown, Pennsylvania
Top Contributor
115 reviews 115 reviews
33 hotel reviews
Reviews in 52 cities Reviews in 52 cities
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed July 9, 2014

General Observations:
1.) Room 213 (ADA Room) HUGE space! The room seemed to go on & on. It even included a dining table with seating for six!
2.) Room 213 conveniently located to elevator & parking garage entrance.
3.) Complimentary waters and snacks
4.) Decent breakfast included hot ham, egg & cheese sandwiches
5.) Great location. Easily walkable to restaurants and water front.

Room for Improvement:
1.) PARKING
What a disaster. We were checking in on July 4th, and expected the city to be busy so we were not surprised to see a security guard limiting access to the attached parking garage entrance. We were told we could not stop to unload at the hotel main entrance. There was also no valet on duty at the time of our arrival to assist with our luggage. Go figure the one time where we could have really used assistance with luggage no help in site.

I continued to drive until the roof level of the garage to find only a few spots remaining. I was not comfortable with the spot I pulled into because I noticed that another car could potentially park behind me and make pulling out difficult if not impossible. My wife negotiated with a compact car driver and we took her spot while she pulled into a designated compact spot. This experience definitely soured my check in experience. Why was no valet on duty in a garage that is difficult to navigate, especially on a busy holiday weekend?

2.) Stairs? Where are they?
I noticed another reviewer commented on this too. The line for the (extremely slow) elevator was rather long so we opted for the stairs. Which are (inconveniently) located outside the main entrance of the hotel. Huh? Plus after you make the left to exit the lobby you have to exit the parking garage and go to the right to find the stairway.


3.) House Keepers Parade
We were checking out on a Saturday morning around 9AM and found 3 members of the house keeping staff along with their carts outside our room waiting for the (extremely slow) elevator. They were blocking the entire area and our exit to the parking garage. I was unable to carry our bags out to the car until the parade had cleared. This was a minor inconvenience and I just chalked it up to bad timing.

Room Tip: Room 213 is a very spacious ADA room. Close to elevator and exit for roof level of parking garage.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Okeechobee, Florida
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 8, 2014

We checked in on the 4th of July Holiday. The location was great for the downtown events on Flager, it was only a block away and perfect for the kids. Only problem was is the site we looked at advised us there was a pool. In fact there was not, it was a spa hot tub and a little 8X8 cold "spa" side by side. Very small and crowded and the kids of course could not play like kids do in a pool. Lobby area is nice and staff was very friendly at check in. Breakfast area the next morning was hectic! I dont think the hotel was prepared for the guest that checked in for the weekend. The breakfast food area was a mess, and they were scrambling to put more food out and ran out of hot breakfast. Tables were not maintained, tabels were not wiped down. People were standing around not knowing what to do. To me, it was just your average hotel, nothing stood out about it. Lets not forget about the $19 parking fee that was also charged. I would stay again, just not with kids...maybe for a night out on the town with my husband, its very close to night life activities.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bath, United Kingdom
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 8, 2014

This is a great hotel for a business trip. The rooms are very clean and comfortable and the service excellent. The staff are first class. The location is very good. A great restaurant and cafe just down the street.
One thing I was disappointed about was the lack of a proper restaurant. There is a starbucks type bar in the hotel and a bar with bar snacks, but as a Brit I would have liked a cooked breakfast.
Still I would go back and I highly recommend this hotel!

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Neptune Beach, Florida
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 5, 2014

Last minute stop in west palm beach, found the Hyatt on the internet, got a great rate. Very nice, modern, new, close to downtown. Walking distance to Citywalk, great shopping and dining. Less than a mile from the beach. Breakfast was terrific and free! Very nice and friendly at check-in. Did I mention the awesome rate?? Well worth the price! Not much for kids, no pool. But who needs the pool when you are so close to the beach!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Haven, MI.
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 26, 2014

booked this thru priceline name your price...scored a coupe for $50 on June 16th. Stay in room 318. Walking distance for all the sights. Trumps palce only a few blocks over, right by the maria. Walked in the room and was like, Now this is how priceline is suppose to work. If your ever in downtown WPB, stay at the Hyatt. It doesn't have a swimming pool, but it does have 2 large jacuzzi pools. One hot one cold. jacuzzi was huge, can easily hold 10ppl. And eat at Grease

Room Tip: room 318 was good to me, or ask for the street view corner, you can see everthing
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place West Palm Beach Downtown

Address: 295 Lakeview Avenue, West Palm Beach, FL 33401
Phone Number:
Location: United States > Florida > West Palm Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in West Palm Beach
#8 Romantic Hotel in West Palm Beach
#9 Business Hotel in West Palm Beach
#11 Family Hotel in West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place West Palm Beach Downtown 3*
Number of rooms: 165
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Also Known As:
Hyatt Place West Palm Beach Downtown Hotel West Palm Beach
Hyatt West Palm Beach

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