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“Hyatt high marks!” 5 of 5 stars
Review of Hyatt Place West Palm Beach Downtown

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Hyatt Place West Palm Beach Downtown
3.0 of 5 Hotel   |   295 Lakeview Avenue, West Palm Beach, FL 33401   |  
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Ranked #10 of 33 Hotels in West Palm Beach
GreenLeadersGold level
CA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Hyatt high marks!”
5 of 5 stars Reviewed February 8, 2013

We chose this hotel for one last night at the end of our vacation for its proximity to the airport and Palm Beach. We were very pleased with our choice! Close to everything, very easy access in the city, clean, high tech rooms, and friendly, helpful staff!

Room Tip: We were in a City View - nice but surrounded by buildings so no real view anyway...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth M, Manager at Hyatt Place West Palm Beach Downtown, responded to this review, February 11, 2013
Dear grrr10,

Thank you for your grat review of our hotel. The Hyatt Place West Palm beach/Downtown is very close to shopping and dining! I am happy to hear the staff could assist you with your needs. We look forward to your next visit!
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281 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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philadelphia
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 4, 2013

If you have stayed at a Hyatt Place then you know what to expect, that is good.
It is right downtown with easy access to the airport.
Keep in mind there isn't much downtown within 5 blocks but there is a great place to run along the intercostal only 1 block away.
One difference is that there is a larger bar than at most Hyatt Places, but it wasn't loud and the crowd was hotel guests so it fine.
The staff is good. It is clean. Checkin and checkout were very fast.
And a billing error where I was mistakenly charged for parking was fixed immediately.
The breakfast is ok, but that is typical at Hyatt Places.
This is a well run place.
About the only thing that was annoying was the grating elevator buzz that happens on each floor, does that count?
The big problem is price is about 2X Hyatt Places elsewhere, but that is Palm Beach and it is 1/3 the price of the Breakers.

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth M, Manager at Hyatt Place West Palm Beach Downtown, responded to this review, February 5, 2013
Dear bink,

Thank you for choosing to stay with us at the Hyatt Place West Palm Beach/Downtown. Our location, as you described, is wonderful. Close to the Intercostal Waterway and a nice walk to the beach, downtown or City Place. Next time you are in town, ask one of our Gallery Hosts about the Lake Trail, a great spot to run just across the bridge!
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Los Angeles
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 24, 2013

Got a super noisy room that they claim is because of the ice machine that is quite far from this room but I happened to notice the large laundry room on the floor below. Asked them to turn of hte machines during the night but they kept referring to ice machine. One heck a a noisy ice machine. I'm sure there is a quiet hotel nearby with friendly management staff.

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth M, Manager at Hyatt Place West Palm Beach Downtown, responded to this review, February 5, 2013
Dear AJohansson,

Thank you for taking the time to review our hotel. On behalf of the hotel, I sincerely apologize for the inconvenience of the noise and I am having engineering look into the situation. Next time you are going to be in town, please do not hesitate to contact me personally. I will be happy to give you our best available rate.
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Boynton Beach
Top Contributor
60 reviews 60 reviews
5 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 24, 2013

It was our anniversary and we went to see Jersey Boys at the Kravats center and then came to the hotel. I felt like I was the Queen arriving. They were so outstanding with their congratulations and upgraded us to a suite. They could not do enough. Their free breakfast is outstanding and for the money you cannot beat the location and the value. Please visit if ever in Palm Beach.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth M, Manager at Hyatt Place West Palm Beach Downtown, responded to this review, February 6, 2013
Dear Frannylady,

Thank you for your great review of our hotel! I am happy to hear you enjoyed your anniversary stay with us, and again congratulations! We look forward to seeing you next year for your special occasion.
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New York City, New York
2 reviews
5 of 5 stars Reviewed January 24, 2013

This is the third year we have stayed at the Hyatt Place in West Palm Beach. The location is great.
It is just a few blocks from City Place and Clematis Street. Loads of restaurants and night life nearby.

The hotel is new and spotless and the staff could not be friendlier or more helpful.( including the manager and assistant manger- they are hands-on smart responsive people)

All the rooms are mini-suites and are clean, spacious and comfortable. Valet parking is available.
The complimentary breakfast (hot and cold items) is excellent-even the coffee great. Also, free internet, gym, jacuzzi and newspapers in the morning!!

I highly recommend this hotel.
john Fitz

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth M, Manager at Hyatt Place West Palm Beach Downtown, responded to this review, February 5, 2013
Dear jfitz_12,

Thank you for your wonderful review of our hotel, we really appreciate you taking the time out of your day to inform us about your stay. Our Hyatt Place team prides themselves is assuring each and every guest has a great experience, we are happy to hear you enjoyed your time with us!

We look forward to your next visit at the Hyatt Place West Palm Beach/Downtown!
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Southeastern Pennsylvania
Top Contributor
75 reviews 75 reviews
26 hotel reviews
Reviews in 34 cities Reviews in 34 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 23, 2013

Something was happening in the West Palm Beach area. Most hotels were booked solid. I "settled" for this hotel... but it was a pleasant experience. I was travelling with my wife, adult-daughter and granddaughter. It was clear from the start this was a business-person's hotel. Still and all, the staff was exceptionally friendly and helpful. Rooms are ideal for business... not quite so for families, but clean and nicely decorated. Free WiFi! Yeah! Still curse the big corporate properties that make guests pay for WiFi. Breakfast each morn was free and really, quite good. No pool... again a reflection of the kind-of "all business" feel. But the staff's excellent service and kindness eclipsed any shortcoming. If I was travelling to West Palm Beach for business... I would definitely stay here.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth M, Manager at Hyatt Place West Palm Beach Downtown, responded to this review, February 2, 2013
Dear CryingMan,

Thank you for taking the time to review our hotel. We are glad to hear you enjoyed your stay with your family. Our breakfast is quite delicious and the complimentary wifi is wonderful for all travelers. We hope to see you next time you are in town, whether it is for business or pleasure.
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Hobe Sound, FL
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 23, 2013

I had the opportunity to stay at this hotel recently and it was beyond fantastic. It was only for one night but it was great. The room was a mini-suite with a king size bed and partial view of the intracoastal. Everything was great from the moment we checked in to the moment we left. The front desk people were very nice and super helpful. There isn't a pool here but they have a hot tub and a cold tub. It's like another hot tub just cold! The entire place was clean, neat, no signs of anything nasty. It is walking distance to Clematis St where all the excitement is. The bedding was heavenly and the fact that the wifi was free was also a huge hit. The free breakfast in the morning was delicious too. Lots to choose from. I wish we could have stayed longer!
We had a great group rate on the room which made this even better.

Room Tip: Close to Clematis St and the waterfront.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth M, Manager at Hyatt Place West Palm Beach Downtown, responded to this review, February 2, 2013
Dear AGenua,

Thank you for taking the time to review our hotel. I am happy to hear your stay was enjoyable. The hot and cold tubs are relaxing after an evening on Clematis Street! We look forward to your next visit to the Hyatt Place West Palm Beach/Downtown.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place West Palm Beach Downtown

Address: 295 Lakeview Avenue, West Palm Beach, FL 33401
Phone Number:
Location: United States > Florida > West Palm Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in West Palm Beach
#10 Romantic Hotel in West Palm Beach
#11 Business Hotel in West Palm Beach
#11 Family Hotel in West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place West Palm Beach Downtown 3*
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Also Known As:
Hyatt Place West Palm Beach Downtown Hotel West Palm Beach
Hyatt West Palm Beach

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