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Hyatt Place West Palm Beach Downtown: Traveler Reviews

3.0 of 5
295 Lakeview Avenue, West Palm Beach, FL 33401
Hotel amenities
Hyatt Place West Palm Beach Downtown
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187 reviews from our community

Traveler rating
    86
    70
    18
    10
    3
See reviews for
Families
37
 
Couples
57
 
Solo
13
 
Business
55
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
New York City, New York
2 reviews
“A Excellent Experience”
5 of 5 stars Reviewed January 24, 2013

This is the third year we have stayed at the Hyatt Place in West Palm Beach. The location is great.
It is just a few blocks from City Place and Clematis Street. Loads of restaurants and night life nearby.

The hotel is new and spotless and the staff could not be friendlier or more helpful.( including the manager and assistant manger- they are hands-on smart responsive people)

All the rooms are mini-suites and are clean, spacious and comfortable. Valet parking is available.
The complimentary breakfast (hot and cold items) is excellent-even the coffee great. Also, free internet, gym, jacuzzi and newspapers in the morning!!

I highly recommend this hotel.
john Fitz

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jfitz_12 about Hyatt Place West Palm Beach Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth M, Manager at Hyatt Place West Palm Beach Downtown, responded to this review
February 5, 2013
Dear jfitz_12,

Thank you for your wonderful review of our hotel, we really appreciate you taking the time out of your day to inform us about your stay. Our Hyatt Place team prides themselves is assuring each and every guest has a great experience, we are happy to hear you enjoyed your time with us!

We look forward to your next visit at the Hyatt Place West Palm Beach/Downtown!
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Southeastern Pennsylvania
Top Contributor
50 reviews 50 reviews
22 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
“A business hotel made a tourist feel welcomed...”
4 of 5 stars Reviewed January 23, 2013

Something was happening in the West Palm Beach area. Most hotels were booked solid. I "settled" for this hotel... but it was a pleasant experience. I was travelling with my wife, adult-daughter and granddaughter. It was clear from the start this was a business-person's hotel. Still and all, the staff was exceptionally friendly and helpful. Rooms are ideal for business... not quite so for families, but clean and nicely decorated. Free WiFi! Yeah! Still curse the big corporate properties that make guests pay for WiFi. Breakfast each morn was free and really, quite good. No pool... again a reflection of the kind-of "all business" feel. But the staff's excellent service and kindness eclipsed any shortcoming. If I was travelling to West Palm Beach for business... I would definitely stay here.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask CryingMan about Hyatt Place West Palm Beach Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth M, Manager at Hyatt Place West Palm Beach Downtown, responded to this review
February 2, 2013
Dear CryingMan,

Thank you for taking the time to review our hotel. We are glad to hear you enjoyed your stay with your family. Our breakfast is quite delicious and the complimentary wifi is wonderful for all travelers. We hope to see you next time you are in town, whether it is for business or pleasure.
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Hobe Sound, FL
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
“Beautiful Hotel in Middle of the City”
5 of 5 stars Reviewed January 23, 2013

I had the opportunity to stay at this hotel recently and it was beyond fantastic. It was only for one night but it was great. The room was a mini-suite with a king size bed and partial view of the intracoastal. Everything was great from the moment we checked in to the moment we left. The front desk people were very nice and super helpful. There isn't a pool here but they have a hot tub and a cold tub. It's like another hot tub just cold! The entire place was clean, neat, no signs of anything nasty. It is walking distance to Clematis St where all the excitement is. The bedding was heavenly and the fact that the wifi was free was also a huge hit. The free breakfast in the morning was delicious too. Lots to choose from. I wish we could have stayed longer!
We had a great group rate on the room which made this even better.

Room Tip: Close to Clematis St and the waterfront.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AGenua about Hyatt Place West Palm Beach Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth M, Manager at Hyatt Place West Palm Beach Downtown, responded to this review
February 2, 2013
Dear AGenua,

Thank you for taking the time to review our hotel. I am happy to hear your stay was enjoyable. The hot and cold tubs are relaxing after an evening on Clematis Street! We look forward to your next visit to the Hyatt Place West Palm Beach/Downtown.
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Quebec
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
“Nice place to stay”
5 of 5 stars Reviewed January 14, 2013

I would highly recommend this place. Everything seems to be brand new (or at least very recently renovated). Everything is modern and spacious. Our room had a large seating area with comfortable couches, TV, and a coffee-area with a small fridge. Beds are very comfy and there is a choice of different pillows (soft to firm). Great parking - easy to access from the street and from the hotel building. The price for parking was not included in the hotel rate: 19 dollars per car per night. But the rate was sufficiently low to still make it a good deal. Breakfast and very fast internet were included. The location is incredible as well. One thing: bring earplugs, we could hear cars at night as it is close to a busy bridge.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Xroust about Hyatt Place West Palm Beach Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth M, Manager at Hyatt Place West Palm Beach Downtown, responded to this review
January 15, 2013
Dear Xroust,

Thank you for your wonderful review of our hotel. Our rooms are very spacious and our Hyatt Grand Beds are noted for their comfort. I am happy to hear you also enjoyed our great location as well.
We look forward to your next visit to West Palm Beach.
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Virginia Beach, Virginia
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
“Great Location - Very Good Hotel Food (on the go)”
5 of 5 stars Reviewed January 13, 2013

The location is an easy walk to both City Place and Clematis Street. Hotel food is very good for a bar type setting - not a good place if you are looking for a formal dinner - on the go type food - if you want fancy hit City Place. Rooms very nice and comfortable.
One oddity - they have a hotel van parked right outside the entrance in the garage but won't use it to shuttle guests to the airport 5 minutes away - instead you gave to wait for them to call a taxi/limo.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Fancy H about Hyatt Place West Palm Beach Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth M, Manager at Hyatt Place West Palm Beach Downtown, responded to this review
January 15, 2013
Dear Fancy H,

Thank you for taking the time to review our hotel. Our 24/7 Gallery Fresh menu does have some tasty cafe style options. Our complimentary shuttle travels within a 2 mile radius of the hotel so we can take you to great places such as Clematis Street, City Place or the Beach!
Thank you for choosing Hyatt Place West Palm Beach/Downtown!
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Additional Information about Hyatt Place West Palm Beach Downtown

Also Known As:
Hyatt Place West Palm Beach Downtown Hotel
Hyatt Place West Palm Beach Downtown Hotel West Palm Beach
Hyatt West Palm Beach
Address: 295 Lakeview Avenue, West Palm Beach, FL 33401
Region: United States > Florida > West Palm Beach
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Business Hotels in West Palm Beach
#4 Family Hotels in West Palm Beach
Price Range: $$
Hotel Class:3 star (3*)
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