We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Place West Palm Beach Downtown: Traveler Reviews

3.0 of 5
295 Lakeview Avenue, West Palm Beach, FL 33401
Hotel amenities
Hyatt Place West Palm Beach Downtown
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

187 reviews from our community

Traveler rating
    86
    70
    18
    10
    3
See reviews for
Families
37
 
Couples
57
 
Solo
13
 
Business
55
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Portland, Oregon
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
“I hope to stay here again!”
4 of 5 stars Reviewed October 13, 2012

This brand new hotel is very convenient to the airport and well located in downtown. The staff is very friendly and the rate is excellent. The room was comfortable with a nice layout. The sofa was L-shaped so it was nice for easy TV watching or more than one person. I liked that my room was up-to-date with a shower enclosure and I didn't have to get in and out of a tub. Excellent wi-fi. The TV viewing area has a good feature in that the connections for HDMI, cell phone charger, etc. can be easily plugged in versus reaching behind furniture to get to wall plugs or behind a TV set. The bed also had a master light control panel. All-in-all many 5-star features to include an excellent complimentary breakfast - a good start to the day. I'm a light sleeper so my only complaint is a noisy air conditioner which I turned off - but being in Florida that could not be comfortable either; also my room was on the street so I had street noise. I would definitely recommend this property and it encourages me to try other Hyatts in other cities. I hope to come back!

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Abby G about Hyatt Place West Palm Beach Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth M, Manager at Hyatt Place West Palm Beach Downtown, responded to this review
October 28, 2012
Dear Abby G,

Thank you for your review of our hotel. We are happy you enjoyed your stay. Our plug-n-play panel is a great feature! We look forward to your next visit to West Palm Beach!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, FL
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Convenient Downtown Location”
4 of 5 stars Reviewed October 2, 2012

Stayed here for one night. Located perfectly in downtown, making it easy to get to either Clematis St or Cityplace. Room is comfortable with plenty of space for two people. Knew parking was an additional surcharge so it wasn't an issue. Complimentary breakfast with waffles and ham & egg muffins are a plus. Would stay there again for a nice weekend getaway.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask kennyf1130 about Hyatt Place West Palm Beach Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth M, Manager at Hyatt Place West Palm Beach Downtown, responded to this review
October 8, 2012
Dear kennyf1130,

Thank you for your review of of our hotel. We are happy to here you enjoyed your stay with us while visiting the West Palm...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Laurel, New Jersey
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“POOR MANAGEMENT”
1 of 5 stars Reviewed September 4, 2012

my friends and i booked a room at the hyatt for my birthday weekend. upon arrival, the clerk at the desked asked my name .....looked in the computer and told me "sorry we dont have a room for you.. we gave them all away to a wedding party." while the man was telling me this information, the "manager" was behind him just going about his business... he finally approached us and said there were absolutely no rooms and there was nothing he could do for us at the hyatt. he did, however, tell us they were sending all of the other hotel guests who booked a room with them and couldnt accomodate them down to the marriot by the train tracks.. they had a stack of papers written out to give the "guests" who were unable to stay there...EVENTHOUGH we all booked a room with them....ready to give to us.. i found this insulting......if they took the time to type out these "vouchers" to send us to another hotel, why didnt they have the time to CALL the guests who were promised a room, then taken the room from?! a little heads up would have been nice.. i will not book here ever again... nor will i reccommend this to anyone else...

Room Tip: stay at the marriot... it is nice and they were very accommodating.
See more room tips
  • Stayed September 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask megbrett about Hyatt Place West Palm Beach Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth M, Manager at Hyatt Place West Palm Beach Downtown, responded to this review
September 8, 2012
Dear megbrett,

We appreciate you taking the time to review our hotel. We always strive to exceed guest expectations. Unfortunately, due to a sold out weekend and an exceptional number of extended stayover guests, we are sorry we were unable to honor your reservation. It was our pleasure to accommodate you at another hotel. Should your travels bring you to the area again, we hope you will allow us to redeem ourselves by choosing to stay with us. Thank you for your feedback, we will certainly reach out to guests in advance should this ever happen in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manhattan Beach, California
Top Contributor
69 reviews 69 reviews
68 hotel reviews
Reviews in 53 cities Reviews in 53 cities
107 helpful votes 107 helpful votes
“Very nice all around hotel”
4 of 5 stars Reviewed August 31, 2012

Stayed at the Hyatt Place for business for 2 nights in August 2012. The hotel is centrally located in WPB approximately 10 minutes from I-95. Its a 5 minute drive/15 minute walk to the beach and is near a number of stores and restaurants.
The hotel is relatively new. The decor is modern/austere and the staff is very friendly and helpful. I really liked the fact that there are kiosks for automatic check in which reduce the time waiting a the front desk. The lobby is a little dark, but quite spacious.
The rooms are very large with a sitting area with a desk and couch separate from the sleeping area. The TV is positioned so one can watch from both "rooms". Bathroom is average sized and the climate control is quite nice. Rooms are quiet and the beds are very comfortable.
Breakfast in the morning is expansive and filling. The work out area is small but with 2 treadmills, an elliptical, a bicycle and some free weights. The pool/sauna is nice and was barely used while i stayed there. Love the free wifi.
Only a few issues that prevent me from giving 5 stars. The parking garage is unattended and connects to the hotel via the lobby and a mezzanine area. The mezzanine area entrance is secured and you need key card entry for access, but once youre in, you have access to guest floors. I know the hotel is in west palm beach and not chicago, but i did notice that this was a weak access point to the hotel.
Other minor thing was the workout area was not totally clean. People sweat when they work out and at the very least there should be sani-wipes so guests can wipe down equipment. There werent any and its my fault for forgetting to mention this to the front desk, I'm sure they would have taken care of it.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask cubsfan73 about Hyatt Place West Palm Beach Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth M, Manager at Hyatt Place West Palm Beach Downtown, responded to this review
September 7, 2012
Dear cubsfan73,

We are excited you enjoyed your stay with us and found your room comfortable. The hotel is within walking distance to fabulous restaurants and the beach. We look forward to your next stay! Thank you for taking time to write a review of our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
179 reviews 179 reviews
157 hotel reviews
Reviews in 121 cities Reviews in 121 cities
638 helpful votes 638 helpful votes
“Great location, friendly staff, new rooms”
4 of 5 stars Reviewed August 26, 2012

We were visiting family in WPB and our 1 night here provided a great location. Located in the heart of town (which was quiet on a summer weekend) near to the beach and within vicinity of our family's home.

The room was large and clean and the staff was super friendly!Overall props to the Hyatt Place chain!

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Msk6261 about Hyatt Place West Palm Beach Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth M, Manager at Hyatt Place West Palm Beach Downtown, responded to this review
September 7, 2012
Dear Msk6261,

Thank you for your review of our hotel! I am happy we could accomodate you while you were visiting family in the area. We look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hawthorn Suites by Wyndham West Palm Beach
Great value on a similar hotel
West Palm Beach, FL
4.5 of 5 stars 199 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near West Palm Beach
Trendy
Omphoy Ocean Resort
Omphoy Ocean Resort 4.0 of 5 stars 469 reviews
Family-friendly
The Breakers
The Breakers 4.5 of 5 stars 845 reviews
Romantic
The Chesterfield Palm Beach
The Chesterfield Palm Beach 4.5 of 5 stars 332 reviews
Luxury
The Brazilian Court Hotel & Beach Club
The Brazilian Court Hotel & Beac... 4.0 of 5 stars 177 reviews
Show Prices ABS:HotelCheckRates-d85524?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d87501?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d85527?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d85514?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these West Palm Beach hotels
Hawthorn Suites by Wyndham West ... 4.5 of 5 stars 199 reviews Homewood Suites West Palm Beach 4.5 of 5 stars 153 reviews Springhill Suites Marriott West ... 4.5 of 5 stars 121 reviews Embassy Suites West Palm Beach -... 4.0 of 5 stars 168 reviews
Show Prices ABS:HotelCheckRates-d681316?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1479310?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1413497?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d217458?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 34 hotels in West Palm Beach, ranked by popularity

Been to Hyatt Place West Palm Beach Downtown? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hyatt Place West Palm Beach Downtown

Also Known As:
Hyatt Place West Palm Beach Downtown Hotel
Hyatt Place West Palm Beach Downtown Hotel West Palm Beach
Hyatt West Palm Beach
Address: 295 Lakeview Avenue, West Palm Beach, FL 33401
Region: United States > Florida > West Palm Beach
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Business Hotels in West Palm Beach
#4 Family Hotels in West Palm Beach
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Travelocity, Hotels.com, Booking.com, Venere, Tingo and HotelsClick so you can book your Hyatt Place West Palm Beach Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hyatt Place West Palm Beach Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hyatt Place West Palm Beach Downtown
Enter dates & see best prices* (from our partners)
Show Prices