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Ramada West Palm Beach Airport: Traveler Reviews

2.5 of 5
1901 Palm Beach Lakes Blvd, West Palm Beach, FL 33409 (Formerly Comfort Inn West Palm Beach Hotel)
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Ramada West Palm Beach Airport
Ranked #30 of 34 hotels in West Palm Beach
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66 reviews from our community

    Trip type
Traveler rating
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    10
    22
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Date Rating
Pennsylvania
Top Contributor
79 reviews 79 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
115 helpful votes 115 helpful votes
“ABSOLUTE DUMP - HORRIBLE”
1 of 5 stars Reviewed January 20, 2013 via mobile

This hotel must be closed. Rancid smells, broken furniture, torn carpets and a rich supply of mold and stains on ceilings and in the bathrooms.
The most incompetent, rude, unskilled and outrageous staff in any business particularly hospitality. Complaints are pointless - they are openly disinterested and bothered.

The manager will go so far as to name call and become threatening and profane. Took a full 5 weeks for them to correct their "mistake" on my credit card.

Disgraceful that this hole is in service.

  • Stayed December 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
See 5 more reviews by travelinman47 for West Palm Beach
Ask travelinman47 about Ramada West Palm Beach Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yvonne T, General Manager at Ramada West Palm Beach Airport, responded to this review
January 23, 2013
Dear Travelinman47,
Thank you for taking the time to provide feedback from your stay in December. I'm terribly dismayed that your stay and our service was not to your satisfaction. I would love to have the opportunity to discuss your stay with you in further detail to address the issues that you have described to better serve in the future.

Thank you,
Yvonne Thompson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clermont, Florida
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
“Not the best”
3 of 5 stars Reviewed July 26, 2012

The hotel is in need of renovations! The carpet in our room was torn, the window was partially boarded up, and the view of the courtyard and pool was obstructed by plants.

My wife does not use elevators. The only stairs were emergency evacuation starways. They were very narrow, dark, and smelly. Both stairways lead to the outside of the building. One leads out to the courtyard and the other to the side of the building (in the parking lot).

The hotel is failry close to restaurants and short drive to the beaches. The mall nearby was mostly closed down.

  • Stayed February 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask Rob D about Ramada West Palm Beach Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jericho, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Disappointed”
1 of 5 stars Reviewed July 12, 2012

Garbage greets you as you check in. Cans are filled to the top and little attention is paid to the cleanliness of this establishment. Pool was filthy. No juice for three days. Unlike other chains Choice Hotels just apologizes and does not offer restitution. In the real world customers are offered future hotel vouchers or refunds for such negative experiences.

Stayed July 2012, traveled on business
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Ask Howard B about Ramada West Palm Beach Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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“a close stay, to jet away.”
3 of 5 stars Reviewed June 16, 2012 via mobile

this hotel was conveniently close, to the airport, and the rental car location. Up side way location and price, also the room was comfortable, and bed slept well, down side was no where to park as they were full, also noisy till 4:00 am, up side ! Many places to eat near the hotel. And highway was minutes away. Over all a good stay.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask 1Prophet about Ramada West Palm Beach Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fountain Valley, California
Top Contributor
60 reviews 60 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
22 helpful votes 22 helpful votes
“Reasonable price”
3 of 5 stars Reviewed May 20, 2012

Thankfully, we didn't have any bug problems at this hotel, like other reviewers, but the property is old and the bathroom does need some remodeling, along with the hallway carpeting. The front-desk people were not the greatest, but they were not rude.

The location is good for West Palm Beach, and there are quite a few restaurants around the area.

You are a few miles from the beach, so not too long of a drive.

Would we stay here again? ... probably.

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Ramada West Palm Beach Airport

Also Known As:
Comfort Inn West Palm Beach
West Palm Beach Comfort Inn
Address: 1901 Palm Beach Lakes Blvd, West Palm Beach, FL 33409 (Formerly Comfort Inn West Palm Beach Hotel)
Phone Number:
Region: United States > Florida > West Palm Beach
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 34 hotels in West Palm Beach
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The perfect choice for West Palm Beach Hotels, the West Palm Inn & Conference Center is close to many area attractions, including the Raymond F. Kravis Center for the Performing Arts, Lion Country Safari drive-through safari park, Sound Advice Amphitheatre, the Roger Dean Stadium baseball field and Moroso Motorsports Park. The Palm Beach International Airport is four miles away.This West Palm Beach hotel is the ideal location for both business and leisure travelers. ... more   less 
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Ramada West Palm Beach Airport
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