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Courtyard West Palm Beach: Traveler Reviews

3.0 of 5
600 Northpoint Parkway, West Palm Beach, FL 33407
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Courtyard West Palm Beach
Ranked #24 of 34 hotels in West Palm Beach
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52 reviews from our community

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Traveler rating
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Date Rating
Stockholm, Sweden
Top Contributor
70 reviews 70 reviews
42 hotel reviews
Reviews in 38 cities Reviews in 38 cities
31 helpful votes 31 helpful votes
“Disapointing first impression”
2 of 5 stars Reviewed November 24, 2012

This hotel is under renovation. This is clearly stated on the reservation and in an email from the management. With that stated we were sill looking forward to our 2 nights stay. That change upon our arrival. In the temporary lobby and front desk area there was water running, not dripping from the ceiling in to a big bucket. When it was our turn we informed the front desk agent that we would not be using our reservation at the hotel, she just informed us that the reservation would be cancelled free of charge. No I am sorry to hear that or shall I re-book you to our sister prorperty.

I am sure that when the renovation is completed this will be one of the best hotels in the area but for now I would not recommend this hotel to any one.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask Andreas N about Courtyard West Palm Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Adequate for rate while being renovated”
3 of 5 stars Reviewed November 8, 2012

The old style Courtyard was being renovated while we stayed there recently, with the lobby and breakfast area in temporary quarters. The front desk staff was very nice and accommodating and room was nice large King bed room. Surprisingly, the room was very quiet, bed was a bit strange as the edges sloped a lot and it was easy to fall off if not careful. We were only there one night, as it was due to a flight out the next morning. There was limited parking, we were concerned about it due to a large motorcycle rally with booths and music that was going on at the Harley Davidson dealer around the corner and a lot of the bikes were parked near the entrances and on the grass by the hotel. Noise level outside was not an issue inside the room though.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask gleem about Courtyard West Palm Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“It's near a dump site and the smell in room 324 is horrendous.”
2 of 5 stars Reviewed November 4, 2012 via mobile

Don't stay here unless you want to smell garbage all night. I asked the staff what the smell that was keeping me up was & they said they would check it out & let me know. They did NOT call me back. It wasn't until I called them a 3rd time at the front desk that they said the hotel was near a dump site & it was just the air outside. I asked for an air purifier or a fan and NOPE, they didn't have any. So now I'm nauseous and can't sleep. Clean hotel but 0 help. If they're near a dump site they need better air purification or something. Worst night ever especially after being in the dolphins cycling challenge all day!

  • Stayed November 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask Cbarr038 about Courtyard West Palm Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Johannesburg, South Africa
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Good Value for Money”
4 of 5 stars Reviewed October 21, 2012

The hotel is currently being renovated and hence they charge only $79 per night. Despite the ongoing renovations there were no significant impact in terms of noise levels of any form of discomfort. The breakfast for $10 was served by very friendly and helpful staff. Certainly recommend this as an excellent value for money 3* hotel stay.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Marina_JNB about Courtyard West Palm Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Unimpressive by Marriott Standards”
3 of 5 stars Reviewed October 8, 2012

While this Courtyard was by no means the worst of the worst, it was also no where near what I've come to expect from the brand. The hotel officailly began it's construction on the lobby when I checked in, so atleast there is something to look forward to. Overall, the courtyard and pool itself were clean. My king size bed room was OK- big flat screen TV, and the room looked clean. My big issue (which has never happened before to me) was bugs. A couple of small black and white shelled little bugs made their way into my room. One on the shower curtain, two on my pillow...and a dead one underneath my sheet on the mattress. After the third time seeing one (at approximately 1AM when I was about to go to bed), I brought it in a tissue to the main desk, and he simply just looked uninterested and told the overnight maintence man to look into it. I got new sheets...but there wasn't much else he could have done. The hotel may be spotless, but the bugs ruined it, regardless of it being South Florida. Luckily, I stood mostly for free due to my points, however I will not be staying here in the future, as I travel often to West Palm Beach. There are better overall choices.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
Ask Scott S about Courtyard West Palm Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Courtyard West Palm Beach

Also Known As:
Courtyard West Palm Beach Hotel
Courtyard West Palm Beach Hotel West Palm Beach
West Palm Beach Courtyard
West Palm Beach Marriott
Address: 600 Northpoint Parkway, West Palm Beach, FL 33407
Phone Number:
Region: United States > Florida > West Palm Beach
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 34 hotels in West Palm Beach
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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