While this Courtyard was by no means the worst of the worst, it was also no where near what I've come to expect from the brand. The hotel officailly began it's construction on the lobby when I checked in, so atleast there is something to look forward to. Overall, the courtyard and pool itself were clean. My king size bed room was OK- big flat screen TV, and the room looked clean. My big issue (which has never happened before to me) was bugs. A couple of small black and white shelled little bugs made their way into my room. One on the shower curtain, two on my pillow...and a dead one underneath my sheet on the mattress. After the third time seeing one (at approximately 1AM when I was about to go to bed), I brought it in a tissue to the main desk, and he simply just looked uninterested and told the overnight maintence man to look into it. I got new sheets...but there wasn't much else he could have done. The hotel may be spotless, but the bugs ruined it, regardless of it being South Florida. Luckily, I stood mostly for free due to my points, however I will not be staying here in the future, as I travel often to West Palm Beach. There are better overall choices.
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- Also Known As:
- Courtyard West Palm Beach Hotel West Palm Beach
- West Palm Beach Courtyard
- West Palm Beach Marriott