The room was not too bad for the price and we slept OK. There is a microwave and a coffee maker. It was very close to a very nice supermarket and other facilities, so if you're there just for a night, it serves its purpose and Vero Beach is a very nice beach town.
BUT: at about 23hrs we were called by a guy who introduced himself as the frontdesk. When we asked why he was calling, he dropped the call. I called the front desk to ask if it was really them and it turned out that they connected an external call to our room and the caller pretended he was the receptionist. In the morning another guest complained to the frontdesk that he was also bothered by a caller introducing himself as the reception who asked him for his credit card number.It didn't seem that the lady at the front desk was hugely impressed.
The real surprise was still to come: a guest who was marginally late to breakfast got into a loud discussion with the cleaner who basically locked the food just in front of him. From both sides we could hear an exchange that included shouting and insults. I didn't know that Americans were so volatile. That situation could have been easily avoided if people had showed a bit of kindness and good will.
This place is poorly managed, staff seems rather helpless.
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- Also Known As:
- Quality Hotel Vero Beach
- Comfort Inn Vero Beach
- Vero Beach Comfort Inn