Recently, while on a speaking engagement in Vero Beach, my wife and I had the unfortunate experience of selecting the Hampton Inn proximate to the Vero Beach Outlet Mall as our temporary "home away from home." We chose this hotel both for its relative ease of access to downtown Vero Beach, and for its membership in the Hilton family, a chain with which we have had outstanding experiences both in the US and in Europe.
I use the word "unfortunate" regarding our choice of this Hampton Inn, however, because it best describes our stay.
To begin, the room that we had requested (top floor, away from elevators and vending/ice machines) was supposed to be ready for occupancy no later than 3:00PM, the facility's posted occupancy schedule. At 3:30, the room was still not accessible ... and that condition remained until nearly 4 o'clock.
Once inside the room, we found the facilities to be quite acceptable and the recent redecoration comforting and eye-pleasing. Unfortunately, the bathroom towels were damp and the toilet seat lacked what has become a customary sanitized strip that indicates the seat has been sterilized.
The worst part of our experience, however, occurred the following morning at breakfast. Hampton Inn breakfasts nominally are both expansive and tasty. The Vero Beach Hampton was, sadly, an exception to this rule.
On the morning that we ate there, there was an extremely small choice of cold cereals (two to be exact), juices (again, two types, both corn syrup and fructose-laden), and jellies (two again), the "bagels" instead of being locally sourced were institutionalized pieces of commercial dough individually sealed in separate pouches, the "sweet rolls" were similar in quality and packaging (the cheap kind of heavily icing-covered, coin-operated dispenser variety), and there was NO FRESH FRUIT ... not because we came down to breakfast late and the fruit had already been consumed, but because there simply wasn't any ... including both the freshly cut mixed variety and the standard fare bananas.
As a consequence, my wife and I drove to the nearest PUBLIX to purchase cereal, bagels, fruit and drinks and brought them back to the Hampton to eat.
Bottom line: if you are expecting a typical Hampton Inn experience, forget the Vero Beach location. In no manner does it measure up to the chain's usually impeccable standards.
- Official Description (provided by the hotel):
- The Hampton Inn Vero Beach Hotel, located in Indian River County Florida USA, provides overnight hotel reservations adjacent to Vero Fashion Outlets (formerly the Outlets at Vero Beach) and is just 12 miles from the Atlantic Ocean beaches of Vero Beach Florida. ... more less
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- Also Known As:
- Hampton Inn Vero Beach Hotel Vero Beach