I had either lost my car keys or locked them in my car. After turning my room upside down searching for the keys, John the night clerk offered to help me search. He even got down on the ground looking under my car and the adjoining car to see if I'd dropped the keys. Long story short, John spend 3 1/2 hours with me until a locksmith finally got my car unlocked. When I couldn't spot my keys inside the car, John found them, in a trash bag that I wouldn't have thought to look in. I'll definitely stay at Holiday Inn Express Vero Beach any time I;m in this area. Thank you John!

Could be a one time occurrance but??? We checked into Room 225 for a three day stay. That night the bathroom was emitting a strong urine smell whichwasn't obvious till later in the evening when we came back from dinner and since we are very tolerant we expected it to clear up so we did not call down to ask to be moved but it made for a miserable night. Next morning we called desk and they seemed to know what to do-they flushed out the drain in the bathroom floor. Seemed to solve the problem but we still left one day early. Could be just that room or a one time but my question is why didi they immediately know what to do--happen before? Other then that the hotel was perfect as HIE's have been, staff, breakfast were great. Cracker Barrell and Steak and Shake in parking lot area Problem is we could not stay at ths particular HIE again because of this problem.

Though it seemed hard to get to, ( not true in actuallity) Check-in for my Group was fast friendly and The front desk was outstandingly helpful to myself for Parking a Motor Coach, and to the needs of my Passengers. Rooms are clean. There is a Cracker Barrell next door, Steak and Shake to the other side, and across the Street is an Outlet Mall. Breafast was hot and Coffee was excellent. I have to admit a guilty pleasure watch my "groups" younger ones get frustrated at he Pancake Maker. They would push the start button, then scream" WELL WHERE IS MY PANCAKE!!" They seemed genuinely surprised that it had to COOK first. AH yes the get it now Generation.

Absolutely an excellent experience. There was a group of 15 well behaved high school basketball players and their coaches. The hotel staff was extremely accommodating, well cleaned and affordable for the kids to make the trip.