I had either lost my car keys or locked them in my car. After turning my room upside down searching for the keys, John the night clerk offered to help me search. He even got down on the ground looking under my car and the adjoining car to see if I'd dropped the keys. Long story short, John spend 3 1/2 hours with me until a locksmith finally got my car unlocked. When I couldn't spot my keys inside the car, John found them, in a trash bag that I wouldn't have thought to look in. I'll definitely stay at Holiday Inn Express Vero Beach any time I;m in this area. Thank you John!