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“Enjoyed My Stay” 4 of 5 stars
Review of Holiday Inn Express Vero Beach-West I-95

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Holiday Inn Express Vero Beach-West I-95
2.5 of 5 Motel   |   9400 19th Lane, Vero Beach, FL 32966   |  
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Ranked #10 of 26 Hotels in Vero Beach
Certificate of Excellence 2014
Miami, Florida
2 reviews
“Enjoyed My Stay”
4 of 5 stars Reviewed September 7, 2012

Really enjoyed my stay brought some friends for the first time. And they were well pleased with their room and the comfort of the hotel. Would like to say that the front desk person "John" is super nice. Will stay at this hotel again.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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112 reviews from our community

Traveler rating
    51
    33
    15
    9
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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XENIA
Top Contributor
68 reviews 68 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 2, 2012

This was a good stop over. The hotel seemed older, but was clean and well kept.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Yulee, Florida, United States
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 25, 2012

Holiday Inn website said that this location had been refurbished...the exterior and common areas yes, the room, not so much. My room smelled musty and the desk chair had seen it's better days. The bed and pillows weren't as comfortable as most of other HI Express hotels I have stayed at. Location was at the entrance to outlet mall shops and right off of the interstate. Despite this, there wasn't a lot of noise even though my room was adjacent to the highway. The staff were incredibly helpful and friendly and the breakfast bar did have the signature conveyor belt pancake maker, which is always a plus!

  • Stayed May 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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, Guest Relations Manager at Holiday Inn Express Vero Beach-West I-95, responded to this review, July 7, 2012
Dear Lucy N,

Thank you for your review of our hotel. I appreciate that you have acknowledged our staff services. Please accept my sincerest apologies for the room issues you encountered. We will address these points and I hope when you return you will see the improvements made.

Sincerely,

Pam G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 12, 2012

Stayed there from march 5th through march 9th, needed the enternet to work while i was there and it was not working. They did not seem to care if they got it working or not. Told me every time I asked that they had someone working on it, but WOW, from 4/5 to 4/9 and still no enternet. FIRE THE IT person. Haf to clean the debris from the swimming pool myself so my gran kids could swim in it. If you plan on staying there I would call in advance to check on the problems that they have had.There are other and newer hotels in the very close area around this hotel.

  • Stayed March 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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IHGCare, Guest Relations Manager at Holiday Inn Express Vero Beach-West I-95, responded to this review, May 29, 2012
Dear joe p ,

Thank you for staying with us and leaving such a detailed review. I am deeply sorry for the problems you encountered with the internet. The feedback we receive from our valued guests, like you, enables us to target problem areas, We welcome any opportunity to improve.

Katie J
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, Pennsylvania
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 29, 2012

When I booked this Holiday Inn, I was unsure about the location, considering it was right off I-95. I was wrong. It was the most conveniently located hotel I've stayed in! Outlet mall is located close by and it's possible to walk, but because of packages you may have to carry, I would suggest driving. There's a Steak & Shake, & a McDonald's on the one side of the hotel parking lot, & a Cracker Barrell on the other, so you have the best of both worlds! Since it was right off I-95, I thought perhaps it would have been very noisy in the rooms. It was not. The only noisy place was the outdoor pool, (which wasn't too bad) of course, since it was on the highway side of the hotel. I stayed in room 201, which is at the end of the hallway, and right by the stairs-really nice, since I use them frequently! Outdoor appearance was great--love the Palm Trees in FLA ! The property was very clean-inside and outside! Staffing was great! Check in was easy! Housekeeping was right on top of things, and I never had to ask for anything extra like towels, soap, etc. Rooms are clean and spacious--had a king room. Very comfy bed and pillows!! Air conditioning and air quality was good-no problems there! The gym was small & had 2 treadmills & an exercise bike. Filtered water was available here, so I filled my water bottle with ice, then filled it with this water. Breakfast was good...every other day had a variety of items on the hot bar, from pancakes, bacon & sausage, to scrambled eggs/cheese omelets. And of course, coffee, tea, milk and juices! Say hello to Dale when you go--she was a top notch player in the breakfast area, & worked very hard to keep things clean and well-stocked! Thanks Dale!! I am anxiously looking forward to my next trip to Vero, and I WILL be returning to this hotel! Great work everyone!!

Room Tip: Room 201 was nice and quiet...it was a King room, on the second floor of course, right next to the s...
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  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ocala, Florida
Top Contributor
198 reviews 198 reviews
44 hotel reviews
Reviews in 74 cities Reviews in 74 cities
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed March 23, 2012 via mobile

This Holiday Inn Express is just off the highway at the Vero Beach exit. I was concerned about possible highway noise and asked for a room on the quiet side of the building, but was assured by the desk clerk that none of the rooms were noisy. I don't know if he was right or not, but our room was very quiet.
Overall, the hotel is a little tired. The landscaping, entrance, lobby and common areas appear neglected, and could use freshening. The room was very clean, however. It is a shame that the first impression of the hotel is not good.
They serve a terriffic hot breakfast, including pre-made omlets, pancakes, bisquets and gravy, and those wonderful warm cinnamon buns.
Overall, this hotel offers a good value for Vero Beach.

Stayed March 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Worth, Florida
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 11, 2011

The local Rotary recommended this hotel since we were exhibiting at their boat show. The first night was acceptable, the room was clean and the breakfast was good. The problem started the next day. We were on the top floor (3) and it rained most of the day. We we returned to the room, water was leaking through the ceiling. I showed the head of maintenance, and she sent us to the front desk. The clerk brought us to one room that was dry, but the heat didn't work. We complained again and were moved to an other room that smelled of mildew. We were late so we stayed in that room but it was not very pleasant. At the end we were credited $10.00 off our bill for our "inconvenience". We will not be staying there again.

  • Stayed December 2011, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Vero Beach-West I-95

Address: 9400 19th Lane, Vero Beach, FL 32966
Phone Number:
Location: United States > Florida > Vero Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Vero Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Vero Beach-West I-95 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
The Holiday Inn Express Vero Beach West Hotel is a beautiful hotel in Vero Beach, FL offering 65 guest rooms. Additional features include: outdoor pool and inside exercise room and free breakfast for all guests. Very friendly staff. King size beds or two queens. All rooms are Non-Smoking. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even omelets. We have also created the world's best tasting cinnamon roll. Visit Vero Beach, FL and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Vero Beach-West i-95 Hotel Vero Beach
Holiday Inn Vero Beach
Vero Beach Holiday Inn

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