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“Perfect Stay” 5 of 5 stars
Review of Holiday Inn Hotel & Suites Vero Beach - Oceanside

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Holiday Inn Hotel & Suites Vero Beach - Oceanside
3.0 of 5 Hotel   |   3384 Ocean Drive, Vero Beach, FL 32963   |  
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Ranked #16 of 26 Hotels in Vero Beach
Monroeville, Pennsylvania
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
55 helpful votes 55 helpful votes
“Perfect Stay”
5 of 5 stars Reviewed June 17, 2014

We wanted an oceanfront property during our weeks stay which was the 1st week in May 2014. We could not ask for a better location in Vero Beach then the Holiday Inn Oceanside.

While it's an older property its upkeep is excellent in every respect. Guestroom was very clean and bed was very comfortable. Pool was a good size and grounds are clean and well maintained. The location right on the beach cannot be beat. Beach was gorgeous and not at all crowded.

Everyone on staff was friendly and helpful. Jennifer who assisted us with our reservation and Rosemarie in guest services was a delight, Bridgette in housekeeping made sure our room stayed clean and comfortable throughout our stay, and her folded towel animals were so much fun to find in our room whenever we would return from the beach.

The area is quiet and peaceful and while there is not too much to do in the evening other than a few bars and restaurants, we would return to and recommend this property without any hesitation.

Room Tip: Try to get a pool or oceanfront room.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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230 reviews from our community

Traveler rating
    55
    73
    46
    24
    32
See reviews for
78
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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  • French first
  • German first
  • Spanish first
  • Any
English first
Riverview, Florida
Top Contributor
126 reviews 126 reviews
32 hotel reviews
Reviews in 61 cities Reviews in 61 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed June 15, 2014

Great location and a clean, well kept older facilty. The hotel is 50 years old and a Vero Beach landmark. Rooms are clean and for being close to the beach do not have the musty smell often found in such locations. The beds are comfortable. I truly found the pool to be a joy. It was clean and well kept. The pool area has great foilage. They do have coffee and tea available around the clock in the lobby. Staff on both arrival and check out very friendly and helpful. Plenty of good locations to eat in walking distance.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
70 reviews 70 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed June 15, 2014

Great location on the ocean, and the attached restaurant, Mulligan's is excellent. However, this is just your average Holiday Inn. I expected a little more for the area. Complementary coffee in the lobby is nice, but not the best and they don't even provide a good creamer, just a jar of cheap powder. The girls at the front desk were friendly and the pool was clean and centrally located. The room, however, leaves something to be desired. I had to crouch down for the very low sink, very awkward, and this was not a handicap accessible room. Rug needed cleaning, dusty in corners, and VERY loud air conditioner. The best thing about this room was the comfy pillows. Bed was a bit soft for me, but ok in general. I might stay here again just because of the beach location and reasonable rate.

Room Tip: An ocean view is always nice, but you will pay extra for it.
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  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Vero Beach - Oceanside, responded to this review, July 3, 2014
Dear Lynn K,

Thank you very much for your recent stay with us. We are very pleased that you liked our location and pool area. I am however, disappointed to read that issues regarding some of the room amenities prevented you from fully enjoying your stay. As a valued guest, we thank you for all your feedback is this helps us gauge what we are doing right and what we need to improve on.

Should your future travels bring you back to Vero Beach, we would love to welcome you back in our establishment.

Kind Regards,

Tracy V.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bournemouth
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 15, 2014

Three nights at this hotel and It was quiet and restful listening to the waves on the beach.
Vero beach is an up market ocean view area with nice hotels on and off the beach
Famous places like the Driftwood Resort within walking distance ok for a pint but it was busy and getting hotter.
Inland there was Publics and other shopping places good for a laugh
Jodie and Rosemary on reception were magic and sorted minor nigiles so very nice place to stay if you can manage the ocean front rooms.
No late night singing which was good

Room Tip: pay the extra for an ocean front room its worth it
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Worth, Florida
1 review
3 of 5 stars Reviewed June 10, 2014

Over the years I've stayed here. While the rooms have been upgraded, comfy beds and linens, nice bathrooms, the rest of the hotel has not received the same attention. The pool needs a thorough cleaning; we also couldn't swim in the
am while we waited for what appeared to be an inexperienced staff member cleaning it. Coming back from dinner, the hotel staff was outside of the lobby smoking; they also congregate on the north side of the building. So much for a smoke free location. Holiday Inn can do better!

  • Stayed July 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Vero Beach - Oceanside, responded to this review, June 27, 2014
Dear Janet G,

Thank you for taking your time to review our property. I am glad that you liked our upgraded rooms and bathroom facility. Guest satisfaction is important to us and we try our best to make sure all of our guests have a rewarding experience at our hotel. However, I apologize if the service received and level of cleanliness in our pool facility did not meet your standards. Rest assured, your comments will be reviewed by the management of the hotel and will be used to target opportunity areas to avoid same incident in the future. We hope you give us another chance to show you how great our hotel is and allow us to redeem your faith in our award winning service.

Sincerely,

Charisse V.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essen, Nordrhein-Westfalen, Germany
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 4, 2014

Ok this hotel has its good and bad sides.
It has a lovely pool and right by the ocean.
BUT how can a hotel not have a closet? No breakfast at 110 Dollars . They do recommend eating at a close by place, but they do need to change certain things.
We did get a daily newspaper.
All in all ok, but..



  • Stayed May 2014
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Vero Beach - Oceanside, responded to this review, June 21, 2014
Dear Saskya H,

Thank you for taking the time to write your review. We are very delighted to read you liked the location of the hotel and the pool area. It seems that the room amenities and dining options in our hotel were a let down during your stay. Please accept our apologies for any inconvenience these aspects have caused you. We will address these matters with the respective departments in order to improve upon our products and service. I do hope that we can welcome you back and restore your faith in our beautiful hotel.

Kind Regards,

Tracy V.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
60 reviews 60 reviews
9 hotel reviews
Reviews in 26 cities Reviews in 26 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 18, 2014

When we checked in, we were given an amazing price as a walk in! We had a little mishap with payment (something was going on with the machine not taking our card) but we got that worked out and were given an awesome upgrade to the king suite ocean view room! You seriously just step out on the patio and walk down the stairs to the beach! It's beautiful! The room was super clean and spacious. The staff is unbelievably friendly. It's like "Pleasantville" the minute you walk in the door! We decided to stay an extra night. It's in an excellent location, the restaurant is so delicious, everything was perfect. We cannot wait to stay here again!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites Vero Beach - Oceanside

Address: 3384 Ocean Drive, Vero Beach, FL 32963
Phone Number:
Location: United States > Florida > Vero Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 On the Beach Hotel in Vero Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Vero Beach - Oceanside 3*
Number of rooms: 104
Official Description (provided by the hotel):
Enjoy our breathtaking sunrise, emerald waters, and sandy beaches. The Holiday Inn Hotel & Suites Vero Beach-Oceanside is located in the beautiful Downtown Orchid Island Beach. We are nestled in the heart of fine dining, entertainment and shopping. Guest rooms are 100% smoke free. Observe wildlife in their natural habitat along the Indian river lagoon home to dolphins, manatees and pelicans. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Vero Beach - Oceanside
Holiday Inn Vero Beach
Vero Beach Holiday Inn

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