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“Wonderful hotel - great experience!” 5 of 5 stars
Review of Costa d'Este Beach Resort & Spa

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Costa d'Este Beach Resort & Spa
4.0 of 5 Resort   |   3244 Ocean Drive, Vero Beach, FL 32963   |  
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Ranked #3 of 26 Hotels in Vero Beach
Chesterfield, Virginia
2 reviews
“Wonderful hotel - great experience!”
5 of 5 stars Reviewed May 5, 2014

My husband and I were looking to get away for a relaxing vacation for a few days. We had searched the internet high and low for a place that was a good price, yet high quality. This was definitely the place!! This was rated one of best hotels in Conde Nast Traveler magazine - we absolutely loved the hotel and loved the town. Stephen - the manager was very helpful in assisting us with the right room. Definitely ask for a higher floor for the best view of the ocean.
When I returned home this week, a few of my friends had asked - "were you somewhere in the Carribean?" The water was beautiful! Vero Beach is a great town - great shops and great restaurants. The Blue Star Wine bar was a favorite as well as the Riverside Café. We took a fabulous kayak adventure with Shark Bait Beach Gear Rentals - Scott is awesome. We went deep into the mangroves...so cool. The most relaxing part of the entire trip was laying out on the beach each day - the hotel includes two beach chairs. You can rent an umbrella for $10 a day. Richie and Scott are wonderful - they will set you up every day where ever you want to sit.

The entire trip was one of the best I have taken domestically. From start to finish, the staff was pleasant, helpful and always willing to get what ever you needed. This is a wonderful hotel in a wonderful area.

We will definitely be back!!!!

Room Tip: Choose the higher floors to get a better view of the ocean.
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CostaGM, General Manager at Costa d'Este Beach Resort & Spa, responded to this review, May 7, 2014
Hello...thank you so much for sharing your comments about your stay with us. We are so delighted that you chose us and that your experience was everything you had hoped for.

We never loose site of the fact that you have a choice in hotels and it means a lot to us that we were chosen.

Please come back and see us again soon.

Ed Riley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

727 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (272)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
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English first
Winterthur, Switzerland
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 5, 2014

We stayed on 19 April at the Costa d'Este. The hotel was in all aspects a total deception. The pool area is not stylish but cheap and so is the pool bar. The quality of food at the restaurant was below average and the waiters acted unprofessional. Also the photos at the hotel's website have nothing to do with reality. On the website you get the impression that you are going to a very stylish and well taken care of hotel. In reality, the hotel is worn down, it leaves an impression of cheap quality of construction and design, the restaurant is very loud, you cannot here a word of your companions given the loudness and poor sound insulation. Overall a total deception. And the worst of it: It is totally overpriced for what you get.

  • Stayed April 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CostaGM, General Manager at Costa d'Este Beach Resort & Spa, responded to this review, May 7, 2014
WOW...This review comes as a complete surprise. Obviously, you had a bad stay and think very poorly of our hotel.

Using words like deception, cheap and unprofessional are unfair, but at the risk of sounding defensive, I have to say that what you wrote simply doesn't reflect our hotel, it's condition or its staff.

Rather than publically debating your perception of us and ourselves, please give me a call at 772-410-0110. I really want to learn more about your experience and get to the root of your dissatisfaction.

Thank you,

Ed Riley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford, Virginia
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 3, 2014

Warmly greeted by a very professional staff. The overall first impression is breathtaking. Our room exceeded our expectations - as well as the entire staff. The location is perfect and relaxing. I cannot say enough about the staff - professional - warm - attentive - caring! They made our stay exceptional.

Room Tip: Oceanfront - worth the extra!
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CostaGM, General Manager at Costa d'Este Beach Resort & Spa, responded to this review, May 5, 2014
Hi.....your comments about our staff are the number one comments that we receive and it never gets old to them. They work so hard and put so much into the service of our guest and hearing your comments is their reward.

Nothing is scripted for our employees and all that they do comes from their hearts. I will post your comments in our employee area for all to see.

Thank you for choosing us.....

Ed Riley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bronx, New York
1 review
5 of 5 stars Reviewed May 2, 2014

My son got married at Costa on April 26, 2014. It was an experience my wife and i will never forget. The staff at this hotel made my wife and i and all the guests who attended feel like we were part of the Costa family. We will cherish the memory of our sons wedding the rest of our lives. My wife and i stayed at the hotel for a week. The day we left we made sure to not just say goodbye but to tell everybody we will be back in the near future. We would recommend this hotel to everyone that goes to Vero Beach. Thank you very much for the memory you gave us. Alan & Tina R

Room Tip: Every room is top shelf
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CostaGM, General Manager at Costa d'Este Beach Resort & Spa, responded to this review, May 5, 2014
Hello...your comments warmed our hearts.

Many employees are talking about it and they feel so proud to have been part of making a "cherished memory" for you at Costa d' Este.

Thank you for taking time to share your experience and do come back and see us soon.

Ed Riley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2014

My family and I just returned from a very relaxing and enjoyable weekend at the beach! We found the resort to be in beautiful shape and the staff to be very friendly and service oriented. Over the three days there we were never told "no"! The pool temperature was perfect and is located right off the beach. The beach is well appointed with beach chairs, cabanas, umbrellas and staff to take care of your every need! For those who want to do more than lay around on the beach they can rent paddle boards and kayaks. The spa is very nice and is fairly priced. We ate breakfast, lunch and dinner at the resort and thought that they service and food quality was excellent. The rooms were quiet at night and we really enjoyed the new TV's in the rooms, as well as the new mattresses!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CostaGM, General Manager at Costa d'Este Beach Resort & Spa, responded to this review, May 5, 2014
Hello......thank you for saying so many wonderful things about our beach resort and spa. I agree that our food and service is excellent and is enjoyed by so many. We are proud of our spa and I'm happy that you had a change to experience it.

We are constantly upgrading and the new TV's and mattresses are just the beginning. This month we will add new Keurig coffee makers to each room and then all new blinds and then new lighting. It is really enjoyable for us to keep changing out items and keeping Costa new looking at all times.

I agree that our service is second to none. Our employees find it a pleasure to be of service to our guests and it shows everyday.

Thank you again and please come back soon.

Ed Riley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murfreesboro, Tennessee
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 25, 2014

Lovely place for a relaxing getaway with my fiance. Everyone was very friendly and accommodating. The hotel was right on the beach and we soaked up the sun eating frozen grapes provided by the hotel. I would recommend this hotel to a friend.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CostaGM, General Manager at Costa d'Este Beach Resort & Spa, responded to this review, May 5, 2014
Hi......thank you for taking time to talk about your stay at Costa d'Este. Relaxing is a great world to describe the environment here. Our infinity pool on the ocean and the beach are two of our many great amenities and.....yes, love those frozen grapes given out by our pool concierge.!!

We know you had a choice in hotels and we never loose site of that. Thank you. Please come back soon.

Ed Riley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 18, 2014

My husband and I just got back from Vero Beach where we stayed at this beautiful hotel.

I like the smaller scale of this resort (about 94 rooms) rather than a huge resort. Staff were always friendly and had great service. Whether we dined and drank in the restaurant/lounge, pool side or beach side everything was amazing. Hotel and rooms are very clean. I would hightly recommend this resort and will not hesitate to return to Vero Beach and the Costa d'Este.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CostaGM, General Manager at Costa d'Este Beach Resort & Spa, responded to this review, May 5, 2014
Hi......you join a list of many who believe that Costa d' Este is "perfect Get-a-way."

We are so happy that you chose us and do hope that you will return again soon.

Thank you.

Ed Riley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Costa d'Este Beach Resort & Spa

Address: 3244 Ocean Drive, Vero Beach, FL 32963
Phone Number:
Location: United States > Florida > Vero Beach
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 26 Hotels in Vero Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Costa d'Este Beach Resort & Spa 4*
Number of rooms: 94
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