The differences between the ocean front rooms and modern (non-ocean front) rooms is significant. The views of the modern rooms tend to be of the roof, and the sound of the ocean is drowned out by the sound of the A/C units. The modern rooms don't have counters in the bathroom (just a sink), and don't have chairs, desks, or tables in the bedroom. I can't recommend the modern rooms. The ocean front rooms however are outstanding. The interior is much nicer, and the views from the windows and patio are teriffic.
The service here is great. We stayed in a modern room our first night, and had the misfortunte of sharing a hallway with some very very loud folks who weren't interested in sleeping at any point during the night. The next morning I asked for Monica since I'd seen that she'd been active on TripAdvisor. She wasn't in, but another manager (Ed) seemed sincerely concerned with our complaints. Despite being totally booked (two weddings) he somehow found a way to switch rooms where we ended up with an ocean front room. The staff seems genuinely interested in making sure everyone enjoys their stay.
The one thing the hotel needs to fix is the soundproofing in their rooms, primarily their doors. All hallway noise ends up in the room. The ocean front room we ended up in had a door between us and the adjacent room, and we could listen in on our neighbors conversations fairly easily. Opening the patio door and letting the ocean noises drown out the other noises was an excellent solution to the problem.
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