I have to say, we stayed while Sandy was coming through, something we planned awhile back for my mothers 70th birthday, and my daughter & I did not want to reschedule. We took advantage of the outlet mall down prior to checking in & pulled up to this resort and was greeted by the most kindness valet "Ryan". Which by the way any time we saw him, he always greeted us and asked what we were up to. While checking in, Louis upgraded us to an Ocean Front room and what a wonderful surprise. Needless to say, our eyes were wide open when we saw how huge the waves were. We made the most of it and were treated like queens while there. They even had surprised us with wine & a huge cheese tray in our room one evening.
I am bit of a traveler and I really cannot recall any better service then at Costa d'Este. Gloria Estefan should be very proud of her staff. They take pride in their work, their hotel & their guests. I know we will definitely be back, hoping to have much nicer weather so we can enjoy the pool area. Thanks again for wonderful hospitality and giving my mother a great birthday weekend.
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