My family and I (2 adults, 2 teens) had a 3 day stay at the Driftwood. The place was a little more laid back and casual than I was expecting, at least from their website. I can't complain about the room we had, room 120, ground floor of building A, except that it had no view. Couldn't see the ocean and only looked right across to another building. The building was obviously newer so our one bedroom, 2 bath, with a full kitchen was actually very nice and clean. Our teens were very uncomfortable on the pull-out sofa, but then what pull-out sofa is comfortable? We only used the microwave and coffee machine and didn't do any cooking in the room since it was such a short stay. Since we were only there for 3 days, we turned away the room service for each day, but the room seemed very clean when we got there. The pull-out sofa was left with only one flimsy blanket so we had to call for a second one, plus a couple extra pillows, and a remote for the t.v., which were all brought over promptly. The beach seemed very nice but when we were there it was extremely windy making the surf rough so we didn't get to swim. We also didn't use the pool (didn't even realize they had a second pool) because the wind was so hard coming off the ocean. We ate all three dinners in the Waldo restaurant and found the food to be quite good. The waitresses were friendly, the bartenders not for some reason. The whole place definitely has a "Key West" feel about it and you can tell the old locals like to hang out at the bar. Glad we only stayed 3 days, there just isn't much in the area to do. I would say, by far, my biggest turn-off about the place was the staff at the desk. Out of 5 different people that I dealt with (phoning ahead with a couple questions, checking in, checking out, questions during our stay, etc.), only one, a younger woman, was friendly. The 3 older people and the young guy that work there all seemed to have attitude problems. Never a smile, never a thank you. Was never asked if we enjoyed our stay, thanked for staying there when we left or anything. I would maybe stay there again but would be careful about what part of the hotel I stayed in. Didn't get a chance to see a room from the old original part so I can't say from experience what condition they are in. Thought the rates were a little high but not horrible for being right on the ocean. They did not serve breakfast during our stay so we ate all 3 mornings at Mulligans up the street. Good food at a fairly reasonable price. Also, there is a good custard shop directly across the street. Don't think I would stay in Vero again for a whole week or with teens, but for a short trip for just the two of us, it would be fine. Would maybe try a different hotel the next time. I would say, overall, my opinion of the place would be much higher if the front desk people learned a little people skills. Kind of surprising because I'm sure they were the owners of the place.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.