We recently stayed one night at Venice Beach Villas on our way to a family vacation in South Florida. We chose them because of the reviews we'd read here, and we were not disappointed. The Villa was neat, clean and comfortable and the owners were friendly and helpful. Venice itself and the Beach Villas were full of charm and a slice of "old Florida".
Though we would have been happy with our experience anyway, it was the customer service we received later that evening that made the greatest impression.
Our parents' room wasn't cooling properly but we didn't notice until we'd returned after the office had closed. We called the after-hours number and the owners came quickly, upgrading them to a bigger villa, helping them move and apologizing for the inconvenience.
Our daughter was also having a problem accessing wireless internet for a program on her laptop. Her deadline for a college algebra test was approaching. Though the problem was with her computer, as the wireless connection was good, the owner came to our villa and stayed a couple of hours trying to fix it for her. When he realized it wouldn't work, he took us to the Menendez location where he was willing to download her program onto his computer so she wouldn't miss the test.
This kind of service, though seldom seen today, never goes out of style and made our quick visit to 'Old Florida' a memorable experience and a great beginning to a family vacation. We hope to return!
- Official Description (provided by the hotel):
- Your home away from home at Venice Beach Villas is awaiting you on the beautiful Island of Venice in Venice, FL. We are situated a short walk from the Venice Public Beach where the sunsets are lovely and the sharks teeth are plentiful. The quaint historic downtown Venice shops and restaurants are also just a short stroll away. ... more less
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- Also Known As:
- Venice Beach Villas Hotel Venice
- Venice Beach Villas Florida