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“Good food and customer service” 4 of 5 stars
Review of Outback Steakhouse

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Outback Steakhouse
4220 Tamiami Trl S, Venice, FL 34293-5105
941-497-2700
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Ranked #95 of 193 Restaurants in Venice
Cuisines: Steakhouse
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Englewood, Florida
Top Contributor
226 reviews 226 reviews
136 restaurant reviews
Reviews in 70 cities Reviews in 70 cities
140 helpful votes 140 helpful votes
“Good food and customer service”
4 of 5 stars Reviewed July 27, 2014

We recently had a couple of experiences at our local Outback which made me feel I should write and tell them how much we appreciate their good food and good service. We took a friend here for his birthday. After a delicious meal, they sang and brought him ice cream. One day I called to order takeaway for lunch and found that the battery in the car was dead. I felt terrible calling and saying I couldn't get there. The woman on the phone was so nice and made me feel better. Our steaks have always been tasty, and we enjoy the blooming onion and the dressed baked potato. We value good customer service, and we have never had a bad experience here.

Visited July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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120 reviews from our community

Visitor rating
    32
    41
    24
    10
    13
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Venice
Contributor
20 reviews 20 reviews
11 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
34 helpful votes 34 helpful votes
“Outback -- striving for Yuk!”
2 of 5 stars Reviewed July 16, 2014 via mobile

OK. I come to Outback for the beef. I've been doing this for 15 years. I always have ordered the 6 inch serloin -- economy cut, sure. But, it has always been great. Last time at Outback, it was marginal -- some gristle but, 99% edible. Today, lots of gristle, 80% edible. I spoke to the owner as I payed my bill. His message was "you should have told me earlier I could have done something". A VERY marginal response for a customer satisfaction oriented restaurant. I was disappointed in both the beef AND the management response.

Visited June 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Venice, Florida
Senior Contributor
44 reviews 44 reviews
21 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
“Good food-will go back”
4 of 5 stars Reviewed July 11, 2014

It has been almost 15 years since I ate an Outback because I don't eat steaks and there was little else to order there. But when I went back in my party of 9 today, I was pleasantly surprised at the additions to the menu. Everything was delicious. I will be back.

Visited July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Top Contributor
130 reviews 130 reviews
74 restaurant reviews
Reviews in 41 cities Reviews in 41 cities
60 helpful votes 60 helpful votes
“Still good for what it is but just slipping a little”
3 of 5 stars Reviewed June 26, 2014

Visited twice during this trip, both times for dinner. First visit the ribs were overcooked in parts and were verging on inedible. Chicken and shrimp were good. Service was not as friendly as we remembered it from last November but was acceptable. Second visit was better for food but server was a little disinterested. Just got a feeling that it is not quite on the ball.

  • Visited June 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Venice, Florida
Senior Contributor
24 reviews 24 reviews
20 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
“Very Disappointing”
1 of 5 stars Reviewed June 23, 2014

We went there to take advantage of a Groupon offering 20% off. My wife's steak was uneatable. We sent it back and the second one was not much better. I had a filet which had to be the least tasty filet mignon I have ever had. They did comp my wife's dinner which was appropriate. We will not be going back

Visited May 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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