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“Great location, friendly, helpful staff” 5 of 5 stars
Review of Residence Inn by Marriott St. Petersburg / Treasure Island

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Residence Inn by Marriott St. Petersburg / Treasure Island
3.0 of 5 Hotel   |   11908 Gulf Blvd, Treasure Island, FL 33706   |  
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Ranked #11 of 45 Hotels in Treasure Island
Certificate of Excellence 2014
Hightstown, New Jersey
1 review
1 helpful vote 1 helpful vote
“Great location, friendly, helpful staff”
5 of 5 stars Reviewed April 2, 2014

Beautiful room with a great view of the amazing sunsets. Room very clean and everything quite nice. Staff very friendly and helpful on all levels. Breakfast service and manager receptions were very well done.
Our only problem was with the sleeper sofa used by friends who stayed one night. It was pretty uncomfortable and may have had broken supports. Reported this and was told they would check it out.

Room Tip: Try for a suite in the building closest to the beach and a high floor to take advantage of the great...
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EricaTimlin, General Manager at Residence Inn by Marriott St. Petersburg / Treasure Island, responded to this review, April 7, 2014
Thank you for taking the time to provide your review on Trip Advisor!

The Residence Inn by Marriott, Treasure Island offers Studio, One, Two and Three Bedroom Suites. Our One, Two and Three Bedroom Suites are each equipped with a pull out sleeper sofa. We sincerely apologize that your visitors were not comfortable during their stay and we appreciate you informing us of this, so that we can correct the issue immediately with that particular sleeper sofa.

Our goal is to ensure all of our guests are 100% satisfied with their stay and we take pride in providing the level of service and accommodations that keep our guests coming back time and time again.

We look forward to the opportunity to welcome you back to the sunny shores of Treasure Island real soon!

Sunny Wishes,
Erica Timlin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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667 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
Date | Rating
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English first
Illinois City, Illinois
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 1, 2014

This is a lovely Residence Inn by Marriott. The housekeeping staff is wonderful. The rooms are kept immaculate and they are constantly bringing clean towels for use in the pool area. The housekeeping staff are helpful, friendly, and polite. They go out of their way to help.
The breakfast is included in the price. The staff that cooks and serves the breakfast is amazing. They go completely out of their way to help people with their (at times ridiculous request.) In addition they are very patient with the demands of the public in this area. They tolerate the rudeness and turn the other way when some people return to their rooms with a tray full of food. Personally I would post a sign in all Residence Inns that food cannot be taken from the dining area.
The Manager's reception in the evening is better than most R.I. A couple of night a week their is a small buffet which is wonderful. Beer is free and wine is $1. The staff that runs this also runs the front desk. They do an excellent job and the visitor sometimes forgets that it is their "job" because they certainly put the customer first!!!!!
The pool areas is nice. It is not a huge pool, but is spotless. The staff is constant cleaning and taking care of the shrubs, etc. The hot tub is very nice as well, as some hotels only have the pool and no hot tub.
The elevators are slow….but no big deal.
The balcony is great!
The interior of the rooms are just awesome. Contemporary furnishing. Nice kitchen. It is great to be able to go out on a balcony from the bedroom as well as the living area. The kitchen area is also appropriately stocked. Really liked the shower in the bathroom area, and do not mind at all that their is not a tub.
We loved that the hotel was at the beginning of the boardwalk area and we walked this every single day.
This area is within walking distance of John's Pass and many other restaurants in the area.
The only reason that I gave this review is 3 stars is because of the manager. I will just call her E. She showed extreme favoritism to 2 other couples that stayed for 4 weeks. She showed up at breakfast and the manger reception and ignored other travelers and focused all of her attention on these two other couples. I sincerely believe that a manger should not show favoritism.
My second drawback is the price. It is very confusing and fluctuates daily. So if you stay for a 3 week period, you may pay like three or more different prices. They do not accept the AARP or the senior rate.
I would recommend this Residence Inn.

Room Tip: I prefer the rooms to the North
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  • Stayed February 2014, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EricaTimlin, General Manager at Residence Inn by Marriott St. Petersburg / Treasure Island, responded to this review, April 1, 2014
Thank you for taking the time to post your review on Trip Advisor!

We are so pleased you found our hotel immaculate and our staff accommodating. Our goal is to ensure that all of our guests are 100% satisfied with their stay and we believe in doing "whatever it takes" to meet the needs of our guests.

We regret to hear that you suggest favoritism exists at our hotel. As we strongly value all of our guests and believe in finding opportunities throughout each guests' stay to make their stay more memorable. We are proud to provide a unique experience where our guests will feel like "coming home to family" each time they visit our hotel.

We thank you for providing your feedback and sincerely look forward to welcoming you back to the sunny shores of Treasure Island soon, so that we can provide you with another great stay.

Kindest Regards,
Erica Timlin
General Manager
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albany, NY
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 31, 2014

This is a wonderful establishment.. Beautiful Views and the Utmost in Cleanliness VERY MUCH UNLIKE that horrid roach infested, no customer service, and BAD all the way around----> Crystal Palms which I re-named Palmetto Palms.. They not only have a roach problem, they are dishonest with your credit cards!

If you stay at this Marriott you will NOT be disappointed.. It is WONDERFUL.

Room Tip: All the rooms are wonderful.. We stayed in an end unit.. Very spacious, VERY CLEAN with a large wond...
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EricaTimlin, General Manager at Residence Inn by Marriott St. Petersburg / Treasure Island, responded to this review, April 7, 2014
Thank you for taking the time to provide your review on Trip Advisor!

We were pleased to have had the opportunity to serve you as our guest. We are committed to providing the level of customer service and accommodations your guests have come to love and expect from Marriott.

We look forward to the opportunity to welcome you back again soon!

Kind Regards,
Erica Timlin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 30, 2014

We are currently spending a night at the residence inn on treasure island and as of now I have nothing but great things to say! The view from our room is amazing - the proximity to ocean and beach is perfect and the room we have is absolute perfect with kids (5 and 9 year old). We have a one bedroom suite with kitchen. We got here extremely early in the day and they accommodated us and checked us in at 11:30 in the morning. Our room is 708 - it is perfectly clean! I would have preferred a room like 702 which would have been closer to the water but that's ok. If I had to say one negative it would be the size of the pool - it's a tad small, but not a deal breaker at all. The kids were happy it was heated! We would definitely stay here again!

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EricaTimlin, General Manager at Residence Inn by Marriott St. Petersburg / Treasure Island, responded to this review, March 31, 2014
Thank you for taking the time to post your review on TripAdvisor!

We are so pleased to hear that you are enjoying your stay. Our goal is to ensure that all of our guests are 100% satisfied with their stay and we will do whatever it takes to reach that goal.

We can't thank you enough for posting your experience on Trip Advisor and sharing your great experience with our past and future guests!


We look forward to the opportunity to welcome you back again to the sunny shores of Treasure Island!


Sunny Wishes,
Erica Timlin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blaine, MN
Top Contributor
64 reviews 64 reviews
19 hotel reviews
Reviews in 33 cities Reviews in 33 cities
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed March 27, 2014

Let me begin by saying this is not a 5 star hotel... obviously it is not a Ritz, or a Hyatt or even a Westin. That being said, I am giving it 5 stars because the staff gave my wife and I a 5 star experience for our anniversary. Staying here is similar to renting a condo... except better!

Loved: Our room (909) was nicely decorated, very very clean, and had a full kitchen (with stainless steel appliances). Updated bathroom with a nice big shower. Huge bedroom with comfortable king-size bed & separate sitting area & desk. Two balconies for our gulf-viewing pleasure.

Liked: Fitness room was nice and bright. It had cardio machines and free weights. The Breakfast Buffet was good (hot items and cold items) and the coffee & tea (& cookies) were available 24/7. The pool area is nice and they provided nice beach towels. The beach is one of the nicest we've walked on.

Grrrr: Long waits for elevator. Painting crews were "harshing our mellow" all week... but they had a job to do.

Overall it was a wonderful week... made nearly perfect by the friendly and hard-working staff. Thank you from the Hallstrom's!!!

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EricaTimlin, General Manager at Residence Inn by Marriott St. Petersburg / Treasure Island, responded to this review, March 31, 2014
Thank you for taking the time to post you review on Trip Advisor!

We greatly appreciate anytime a guest takes a moment of their valuable time to provide our Trip Advisor readers with a positive review and feedback!

We thank you for your patience and understanding as our Painters worked fast and furiously to finish up a very necessary project. We are pleased to announce that the painting project is complete and the building looks great!

Sometimes our guests forget that our Property does have 2 working elevators. However, the most popular elevator in the back tower tends to get used more frequently. We ask for a little patience and understanding from our guests during peak usage times such as; breakfast, lunch time and checkout time.

We are so pleased you found your "Gold" here with us and we hope that you will treasure your experience and come back again real soon for another great stay!

Sunny Wishes Always,
Erica Timlin
General Manager
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Hamilton, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 20, 2014

Stayed six nights. Loved the location. The beach there is huge, so you don't feel crowded. The boardwalk starts right there also, which is convenient and a nice walk. The room was clean and updated. Staff was friendly, free breakfast everyday was good. Besides the elevator being extremely slow, and a little inconvenience because they were painting some of the outside exterior of building, the overall stay was good and I would go back.

  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EricaTimlin, General Manager at Residence Inn by Marriott St. Petersburg / Treasure Island, responded to this review, March 31, 2014
Thank you for taking the time to post your review on Trip Advisor!

We are pleased to hear you found our property enjoyable! We thank you for your patience and understanding during our exterior painting project, as we worked to refresh and maintain our beach front property. We are pleased to announce that the project is complete!

We thank you for being our guest and look forward to the opportunity to welcome you back soon!

Sincerely,
Erica Timlin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bordentown, nj
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 17, 2014

I have stayed at this hotel about once a year for the past four years, and will keep returning with my family. My last visit was December, 2013, for four nights with my parents and sister. The front desk reps are always friendly, helpful, and professional. Their easy-going manner, and willingness to accommodate any special needs you may have is always appreciated. The rooms are very well-maintained, modern, and updated with dark woods and great kitchen facilities. Every room has a terrific balcony, with great views of the gulf. The pool area is clean, and has ample seating and umbrellas. One of the best features is the easy access to the beach, and the incredible sunsets and views from your room. The free breakfast every morning is expansive, with waffles, to egg sandwiches, to pastries and yogurts and cereal and fresh fruit and juices. The 24 hour availability of coffee and tea is also a great feature. You can't beat its easy access on Gulf Blvd. to neighboring towns and Publix and shopping. A great price for the accommodations and beach access.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EricaTimlin, General Manager at Residence Inn by Marriott St. Petersburg / Treasure Island, responded to this review, March 20, 2014
Thank you for taking the time to provide your review on Trip Advisor!

We take extreme pride in the level of service and accommodations we offer our guests, which keeps them coming back year after year. We are thankful for your loyalty to our Property are anxiously awaiting your next visit!

Thank you for taking the time to provide this feedback to our readers and future guests!

We look forward to seeing you again real soon!

Sunny Wishes,
Erica Timlin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn by Marriott St. Petersburg / Treasure Island

Address: 11908 Gulf Blvd, Treasure Island, FL 33706
Location: United States > Florida > Treasure Island
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Treasure Island
#4 Romantic Hotel in Treasure Island
#8 Family Hotel in Treasure Island
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Residence Inn by Marriott St. Petersburg / Treasure Island 3*
Number of rooms: 105
Official Description (provided by the hotel):
The all new Residence Inn by Marriott St. Petersburg / Treasure Island offers outstanding suites and a great location, but what really counts is the service and the extra amenities such as free breakfast, free high speed internet and luxurious suites with energy efficient stainless steel appliances in our fully-equipped kitchens, flat screen TVs, and a private balcony overlooking the beach. ... more   less 
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Also Known As:
Residence Inn By Marriott St. Petersburg / Treasure Island Hotel Treasure Island
Residence Inn St Petersburg
Residence Inn Treasure Island
Marriott Treasure Island
Treasure Island Marriott
Treasure Island Residence Inn
Residence Inn By Marriott St. Petersburg / Treasure Island Florida

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