We booked a king suite with a sofa bed for our 2 nite stay. I arrived about 3pm to be rudely told that " we don't do check ins before 4" meanwhile they were checking in the couple in front of me and handing them bottled water. When we did check in after Busch Gardens I was disappointed by our room, and not just the trash we found by the previous guest that housekeeping seemed to forget. When they cleaned our room they did an equally lax job. Our suite wasn't anything spectacular. The sofa bed was horrible, the mattress was even thinner than their flat pillows. When I requested a rollaway bed i was told she would check with housekeeping. when i didn't hear back i went down to the desk and was told i wasn't allowed to have one because we had a sofa bed. Even as a couch it was awful to sit on & tiny. The coffee pot didn't work, the button was broken and when I requested an extra towel it took 2 phone calls and over an hour to get them. The area is nice by Tampa's standards and its not far from the theme park but that's about the best part of the hotel. The pool is tiny and located next to a swamp. I can't wait to check out tomorrow morning and never look back.

This was the second night of a four night trip to Tampa in February. Compared with the nightmare property the night before this was a definite step up. Location of the hotel is excellent and very easy to find. We got there a little early but the front desk made sure they found us a room. It was on the second floor overlooking the pool and the conservation area. Check in was extremely efficient. Room was very comfortable and the staff was very friendly. We were there only one night since we had some business at USF. This was one of the few Garden Inn's I've stayed at that had a bar, which was still open when we returned around 10pm. It looked lively even on a Wednesday night. The only negative comment I had was about breakfast. The food was excellent (my wife and I both had omelets) but the service was terrible. We were there about 930 and the staff started breaking down the breakfast setup well before breakast ended at 1000 Our server filled my coffee cup once and never appeared again. I got someone else to get me a refill. I was tempted to leave no tip at all, since apart from the one cup of coffee, that's all I got. I had to find my own water at the buffet and everything else for that matter. The cook was very good, she kept everything hot and prepared a great omelet, too bad the wait staff let me down. I'll probably stay there again if I'm in the area but not sure where I will eat breakfast.

Front desk staff was very friendly and helpful. Check in /check out process was very fast. Hotel is in a FANTASTIC location. Room was quiet and very comfortable. The furniture and rooms are a little out of date compared to the rest of the brand hotels, maybe it will be upgraded soon. However, great location and comfort. Fantastic price!

This hotel was very clean and comfortable. Most hotel beds are hard, but these were very comfortable. A great smorgasbord for breakfast. The staff was very friendly and helpful. Will definitely stay here again.