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“Okay for a single overnight stay” 3 of 5 stars
Review of Holiday Inn Express Tampa North - Telecom Park

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Holiday Inn Express Tampa North - Telecom Park
2.5 of 5 Hotel   |   13294 Telecom Drive, Temple Terrace, FL 33637   |  
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Ranked #1 of 4 Hotels in Temple Terrace
Certificate of Excellence 2014
Monticello, Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Okay for a single overnight stay”
3 of 5 stars Reviewed 2 days ago NEW

I am a charter bus operator and we arrived around 10 am and were supposed to have rooms ready for an eight hour layover before going back out. The rooms were not ready but this could have been a dispatch error in not specifying a day stay. The person on duty went out of his way to make sure our rooms were prepared and we were in our rooms within 30 minutes. I was on the first floor trying to sleep and had put the do not disturb sign out. About two hours later a staff member tried to enter my room but I had the extra locks in place. The staff was very loud in the hallway for most of the day. I dont know if they noticed the do not disturb sign or not. The management went out of their way to accomodate us though and our situation was unique. I would personally stay here with my family on vacation. It is located in an area that is very quiet and out of the flow of heavy traffic. In spite of my situation on that day i would recommend this as a place to stay and enjoy Tampa and Busch Gardens.

  • Stayed March 2015, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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251 reviews from our community

Traveler rating
    186
    47
    10
    5
    3
See reviews for
94
65
19
44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Halton Hills, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our first impression was great, friendly check in, wonderful room, convenient to I-75, seemed to be in a quiet location. After a long days drive seemed perfect for a good nights sleep. One problem our room was on the first floor by the side entrance, until 1:30 am people were using this entrance and the door banged shaking the windows in our room, needless to say not a great nights sleep. My suggestion limit use of side door until maybe 11:00pm. Probably should have requested other room , but too tired to move.

Room Tip: Not on first floor near side entrance.
See more room tips
  • Stayed February 2015, traveled as a couple
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGERHIX, General Manager at Holiday Inn Express Tampa North - Telecom Park, responded to this review, 1 week ago
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Also, we appreciate your comments and will share these with our team so that we can continue to improve our services.

Sincerely,


Scot - General Manager
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Congleton, United Kingdom
Top Contributor
97 reviews 97 reviews
48 hotel reviews
Reviews in 59 cities Reviews in 59 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in Tampa for a couple of days to attend a hockey game and visit Busch Gardens and I booked this hotel using IHG Reward points It was quite easy to find and there was plenty of parking Check in was quick with us getting rooms on separate floors Both were fine being well furnished with good sized bathrooms Breakfast was included and there was a pancake making machine that even my daughter couldn't break The pool is quite small and despite temperatures in the 80s the water was very cold The hot tub was excellent though

Stayed March 2015
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGERHIX, General Manager at Holiday Inn Express Tampa North - Telecom Park, responded to this review, 2 weeks ago
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

Scot - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo Grove, Illinois
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We were late looking for a hotel and wound up here. Looked nice from the outside and the lobby was pleasant. If this wasn't the last room available we would have left after seeing the mold in the shower. On the plus side there's a pretty good Chinese restaurant next door.

Stayed February 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGERHIX, General Manager at Holiday Inn Express Tampa North - Telecom Park, responded to this review, 4 weeks ago
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Sincerely,

Scot - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ocala
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The room appearance was nice. The first issue was the internet wireless service was in and out. It was discovered too late to address. The hot water took more than five minutes to get hot after figuring out the handle. The sink got plugged on check out morning. As we departed, we waited for the elevator only to discover they were cleaning it. Got the impression, he would have preferred we use the stairs. At the front desk for check out, the staff was more interested in answering the phone than dealing with the person at the desk. Not overly impressed with the staff at this hotel.

  • Stayed February 2015, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGERHIX, General Manager at Holiday Inn Express Tampa North - Telecom Park, responded to this review, 4 weeks ago
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. In reviewing past stays, you will notice a very positive theme in regards to the experiences that other guest's have had at our hotel and this is not the standard in which we hold ourselves to.

Sincerely,

Scot - General Manager
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Valdosta, Georgia
Senior Contributor
45 reviews 45 reviews
45 hotel reviews
Reviews in 34 cities Reviews in 34 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 25, 2015

I stayed only one night here and I was pleasantly surprised. The Front desk staff was very good. I got an upgrade to a nice King suite room which was nice. The breakfast was standard HIX fare and the room was quite crowded when I was there with several families. I will put this hotel on my list of good ones and will stay here again if in the area.

  • Stayed January 2015, traveled solo
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGERHIX, General Manager at Holiday Inn Express Tampa North - Telecom Park, responded to this review, January 27, 2015
Thank you rrgeorgia for the review of our property here at the Holiday Inn Express Tampa North. We truly value your feedback as a guest and we are excited that you were pleasantly surprised during your stay. Hopefully on your next visit to Tampa, you can stay with us again. Thank you again for taking some time out to leave us a review, it is greatly appreciated.

Scot - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Novi, Michigan
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 5, 2015

We stayed at this hotel for one night during the recent Christmas holidays on our trip to Tampa. The hotel seemed to be new, very clean and well maintained. We checked in late in the night and the check in was a breeze. They had issues with hot water which they were unable to fix until later in the day causing us a lot of issues with our plans for the day. They had free breakfast buffet but were out of almost everything including cereal by the time we got to it! The lobby and the breakfast areas were spacious and very clean. We were on the 4th floor and were not disturbed by noises, if any. The beds were comfortable and everything aided us in a good night sleep after a long tiring day we had spent at the Universal studios in Orlando.

I hope the hot water issue was just one off and that they improve on their breakfast service. Over all our stay was pleasant and I'd definitely go back there if I were to visit Tampa again.

  • Stayed December 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGERHIX, General Manager at Holiday Inn Express Tampa North - Telecom Park, responded to this review, January 6, 2015
Thank you travellingchacha for the review of the Holiday Inn Express Tampa North. We really appreciate your feedback and it excites us to know that you enjoyed your stay with us. I want to personally apologize for the inconvenience of the issues we faced with our hot water heater (which is now running great) because I understand the significant impact that this has on your stay. Hopefully we impressed you with the rest of our property and you will come stay with us again on your next visit to the area. Thank you again for the review.

Scot - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Tampa North - Telecom Park

Address: 13294 Telecom Drive, Temple Terrace, FL 33637
Phone Number:
Location: United States > Florida > Temple Terrace
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Temple Terrace
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Tampa North - Telecom Park 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
The brand new Holiday Inn Express Tampa North provides easy access to Interstate 75 and local points of interest such as the University of South Florida, Telecom Business Park, Hidden River Business Park, Moffitt Cancer Center, VA Hospital, Busch Gardens, and much more.The Tampa hotel location offers a premium guest experience including, refreshing outdoor pool and huge Jacuzzi, fitness center, and meeting facilities. A Free upgraded Bright Side Breakfast awaits you every morning in our beautiful and spacious breakfast area with extended outdoor patio seating. Our Welcome Reception is held for our Guests Monday - Thursday from 4:30pm-6:30pm. ... more   less 
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Also Known As:
Holiday Inn Express Tampa North - Telecom Park Hotel Temple Terrace
La Quinta Tampa North
La Quinta Temple Terrace

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