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“Brandon Gem” 5 of 5 stars
Review of Courtyard Tampa Brandon

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Courtyard Tampa Brandon
3.0 of 5 Hotel   |   10152 Palm River Road, Tampa, FL 33619   |  
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Ranked #52 of 159 Hotels in Tampa
GreenLeadersBronze level
Las Vegas, Nevada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
“Brandon Gem”
5 of 5 stars Reviewed February 19, 2013

The hotel staff was great and the hotel was very clean! Everything was in working order and they have a very nice pool and hot tub. The location of the hotel was super!! Near the mall and quick access to the highways too.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casey W, General Manager at Courtyard Tampa Brandon, responded to this review, February 24, 2013
CWMH,

Thank you for taking the time to share your experience at our hotel. As I have responded to other reviews I have mentioned our goal of being the best and to be recognized by a Trip Advisor Senior Reviewer means a lot to our staff. Our team takes pride in serving all of our guests and i am so happy that you enjoyed your experience with us. We hope to see you again.

Casey and the Courtyard Team
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58 reviews from our community

Traveler rating
    33
    14
    7
    1
    3
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19
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Danish first
  • English first
  • Spanish first
  • Any
English first
Stuart, Florida, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 19, 2013

The Hotel was clean and mostly renovated although there were a few pieces of hard furniture in the rooms still left unchanged. It was very quiet and the staff very nice and welcomming. My only complaint is that they have 1 coffee urn and you must constantly request a refill. We stayed 2 nights and each morning (we have 2 cups) it was empty. That is 4 out of 4 tries. Cafe looked nice but understaffed in the morning so the 1st day we eat out cause of the line.

Second day we eat from the cafe it was good and plentiful enough for all 3 of us with 1 breakfast. Still aline but we were in no hurry.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casey W, General Manager at Courtyard Tampa Brandon, responded to this review, February 24, 2013
Arlette C,
Thank you for taking the time to share your experience at our hotel. I appreciate your honest feedback and I assure you that we will work to prevent any other guests from experiencing the coffee shortage that you did. Without guests letting us know where we can improve, our hotel will never reach the goal of being the best in Tampa. Thank you very much for giving us the chance to improve and helping us move closer to our goal.

As an update we contacted our coffee distributor and ordered in 3 more coffee urns which will arrive this week. All of our guests will have access to the complimentary coffee every morning in the lobby without a wait.

We hope to see you again during your next visit to Tampa.

Casey and the Courtyard Staff
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Cutler , Ohio
1 review
5 of 5 stars Reviewed February 16, 2013

I have to say that this hotel is phenomenal .......Very clean .......very comfortable beds....and the staff was absolutely the kindest people I have ever dealt with .......

Christina Marden and Morgan Burgess with Group Reservations was the best I have ever dealt with .....
Christina even went as far as contacting me and helping me with ground transportation to and from the airport and cruise terminal .....she helped make our trip so stress free.

The food at the Bistro is great ......my favorite was the Tomato Mozarella Flatbread Pizza........

Breakfast was that was served in the Cocunut Room was wonderful ....

This hotel is within walking distance of McDonalds, Hooters, and other restaurants and shopping mall....

I cannot say enough about this hotel and their service ...other than ......when I visit Tampa......I will always stay at this hotel ......Loved everything about it !!!!!

Room Tip: within 20 minutes of Tampa International Airport and Port Tampa Cruise Terminals
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casey W, General Manager at Courtyard Tampa Brandon, responded to this review, February 19, 2013
Mrs. Jarvis,
We had so much fun with you and your group. Everyone was such a pleasure to work with and we hope that you group comes back every year! We are so lucky to have the great staff that we do and such a great location for guests looking to go on a cruise out of Tampa. Thank you for sharing your experience with other travelers, we really appreciate your kind words.

Thank you again for everyone here at the Courtyard Tampa Brandon!
Casey and Staff
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Brandon, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed February 15, 2013

I've had several meetings here, and it's the BEST location, value, facilities and service available in the greater Brandon area! The staff are absolutely charming, the service top-notch, and the meeting room a great value. I hesitated leaving a review because I don't want it to become TOO popular and make it harder to book, but they deserve this great review!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casey W, General Manager at Courtyard Tampa Brandon, responded to this review, February 24, 2013
Byon H,
Thank you very much for your nice review. It is not often that we get a review about our meeting room services. Our team takes great pride in caring for anyone coming to our hotel, it doesn’t matter if you are an overnight guest, a meeting attendee, or a delivery driver, you will get great service every time. I am glad that our team provided you with great service for your recent meeting and I hope that you come back again. If you ever need anything, please do not hesitate to contact us. Thank you again!

Casey and the Courtyard Staff
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Vero Beach, Florida
1 review
5 of 5 stars Reviewed February 11, 2013

We have stayed here twice in the past month and the place is very clean, the staff is exceptionally nice and everything was easy to book, check out ect. Great place, great price!
We booked 7 rooms for a sporting event, and I loved the fact that some of them had balconies. Slept very peaceful in comfortable beds too!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casey W, General Manager at Courtyard Tampa Brandon, responded to this review, February 13, 2013
CoachKouns,

Thank you for your continued loyalty to our hotel. We aim to create repeat travelers like yourself and to add more members to our extended family. The balconies that are available on some of our rooms are such a great feature to have available. Everyone loves to spend time outside in the warm temperatures and just relax after a long day of work or play (especially when visiting from the snowy northern states).

Thank you for choosing the Courtyard Tampa Brandon, we look forward to seeing you again!

Casey and the entire Courtyard Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kissimmee, Florida
1 review
5 of 5 stars Reviewed February 2, 2013

let me start out by saying i travel to the tampa area quite often....i have stayed in most of the 3 or 4 star hotels there have there....doubletree..hilton...crown plaza.....and have stayed at this property at least 5 or 6 times in the past few years and it had gotten worse everytime i stayed there.......i mean it was a joke of a marriott property...but let me tell you something......they did a total renovation at this property.....inside/outside....staff.....restaurant..pool area...everything........and let me tell you something.......this hotel is now OUTSTANDING.........1 of the best in the area........Casey the gm was great...as well as everyone i encountered.....the new bistro is excellant......and you would never know this was the same hotel....i commend Casey and his staff...and to marriott for a GREAT JOB...

Room Tip: every room is totally redone so im sure they are all great...comfortable bed....flat screen tv...and...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casey W, General Manager at Courtyard Tampa Brandon, responded to this review, February 13, 2013
bdog988,

Thank you for taking the time to share your experience with us and other Trip Advisor travelers! We are so lucky to have such a great staff, which cares deeply about our guests. Our number one goal is to have every single guest walk out of our doors completely satisfied. We want to be the best hotel in Tampa and over the past year we have worked really hard to get to that goal, completing a renovation, hiring the best people, and delivering great service.

We hope to see you again! Thank you for staying with us at the Courtyard Tampa Brandon!!!

Casey and the entire Courtyard Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed January 22, 2013 via mobile

I will definitely stay here whenever I am in the Tampa area. The employees here are phenomenal! The new Bistro is a great new addition and the broccoli cheese soup is one of the best I have ever had. Good work Courtyard.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casey W, General Manager at Courtyard Tampa Brandon, responded to this review, February 13, 2013
Thank you snshin1027!

It is great to hear that you enjoyed your stay with us! Our Bistro staff was excited to hear that you enjoyed the food they prepared for you, especially the soup! Our soups are delicious, but unfortunately we don't sell a lot due to the temperatures outside here in Florida. We hope to see you again so you can try our delicious flatbreads or sandwiches

Thank you again for staying with us at the Courtyard Tampa Brandon!!!
Casey and the entire Courtyard Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Tampa Brandon

Address: 10152 Palm River Road, Tampa, FL 33619
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Green Hotel in Tampa
#47 Business Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Tampa Brandon 3*
Number of rooms: 90
Official Description (provided by the hotel):
With easy access to I-75 and just 10 minutes outside of downtown Tampa, the Courtyard Tampa Brandon hotel offers a central location to attractions including Busch Gardens, Florida Aquarium and Midflorida Credit Union Amphitheatre at the Fairgrounds. Business travelers and vacationing families love our modern hotel rooms with flat-screen TVs, free WiFi and plush Marriott bedding. Our state-of-the-art lobby is highlighted by the interactive GoBoard providing the latest news, traffic and weather. When you stay with us, you'll enjoy our onsite Bistro serving healthy breakfast items, Starbucks coffee and evening bar service. Take advantage of our free amenities including parking, indoor pool and 24-hour fitness center. Our ideal location and thoughtful amenities make us a top choice among hotels in Brandon, FL. ... more   less 
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Also Known As:
Courtyard Tampa Brandon Hotel Tampa
Tampa Marriott
Tampa Courtyard

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