Booked this stay over 2 months ago as part of Park and Cruise package. When we arrived, we were informed that the reservation for a non-smoking King was no longer available. When I pointed out that we had booked over 2 months ago and were Choice Privileges members, was told that didn't matter. When I asked for an adjustment the manager acted as if she had been insulted and it was our fault that she didn't have a room. Settle for a non-smoking with two double beds. When I asked about the shuttle to the port she gave me the information. I then told her that upon arriving back to the port we would have two extra people coming along to ride back with us on the return trip home. She said that would be an extra $20 per person and she couldn't waive that fee, even though she couldn't honor our originial reservation either. She told us we could park our car at the vacant restaurant next door. The room had a shower that hadn't been cleaned since it was built from the looks of the shower head. The air conditioner sounded like a freight train every time it came on. I wound up and paid $105 to park at the cruise ship terminal because I didn't trust leaving my car at a vacant restaurant. This hotel wants your business just one time evidently. I did call Choice Hotels and they gave me 5,000 bonus points for having such an awful experience and were very understanding. But stay away from this motel. It looks like one that should charge by the hour, not $133 a night.
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- Also Known As:
- Comfort Inn Airport At Rj Stadium Hotel Tampa
- Comfort Inn Tampa
- Tampa Comfort Inn