Bed bugs! Mold! Dirty! We stayed at this hotel as a last minute decision. As we were checking in I couldn't help but notice a unhappy patron at the front desk. The desk was understaffed with one attendant. This should have been a sign but I always give the benefit of doubt. After standing in line for about 30 mins it was my turn. Check in for me was swift and pleasant. We were able to her the two rooms needed for our family. As we found our rooms we noticed it was extremely dark walking the stair case. Thank God there was 9 of us! I would not have walked that area alone!! Our room was on the second floor facing the children's outside water area (which looked nice in the dark). We arrive at the first room and it was "ok". I always check to make sure the safety and cleanliness of the room and that one was just ok. We arrived to our second room which my husband and I shared with our two sons, there was a horrible smell lurking in the room. After looking around the room we food left in the mini fridge that was there for quite a while. The floor was not cleaned for quite some time. The water that came from the spout looked like urine. There were pubic hair on the toilet and shower. Just when I thought that was enough I found mold- ALOT of it. That was enough! I called down to the front desk to discuss my concerns. The response I got was "well what do you want me to do" in a rude manner. I asked to be switched to two different rooms and was told there were no more.... We began to call around to see if we could book other rooms from the area hotels with little to no results. I asked if a cleaning staff me never could come clean the room and was told no that there was no staff. Frustrated and upset I decided with my husband to stick it out for the night. By this time it was 3am and only a couple hours of sleep was all I needed. I decide to take a shower only to find that the towels provided were dirty and clearly used! I was completely aggravated. Approximately at 5am my son woke up screaming and had welts all over his body. I then woke up my family to check out. I took pictures of everything and showed it to the staff member at the front desk. The explanation I received was that the rooms were all being remodeled and we must have been in one that hasn't been touched yet. REALLY!!!!
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- Also Known As:
- Clarion Hotel And Conference Center
- Clarion Tampa
- Clarion Hotel Tampa