I have been going to this hotel for 4 years to attend the Busch Gardens Halloween event, Howl O Scream. In the past is was really good and I looked forward to going. This year, The room was not as clean, I asked for a room with a refrigerator and didn't get it, the breakfast as made miserable by a big mouth hotel employee with an attitude. The pool guy kicked us out of the jaccuzi and pool because he needed to clean it... I won't go back. I'll try the Wingate next year. Stay away!