My wife saw that this Quality Inn was highly regarded by other Tripadvisor reviewers, so we called from the road in the morning for a reservation. We didn't know it at the time, but the Manager answered the phone and was very helpful. When we arrived later that afternoon, she remembered our conversation. Another young lady checked us in, and when we asked for restaurant recommendations, gave us a sheet with about 20 possibilities in Ybor City and the directions on how to easily get there. They were both 'on duty' next morning to help us check out and asked how our dinner was and took notes, to help future guests. The rooms were clean and quiet. Breakfast offered choice but we felt 'at home' with the friendly staff.