Great location, bad physical condition. Not up to Doubletree standards, smaller rooms everything looks worn. Needs renovation. Good location,close to Busch Gardens with a free shuttle.
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Great location, bad physical condition. Not up to Doubletree standards, smaller rooms everything looks worn. Needs renovation. Good location,close to Busch Gardens with a free shuttle.
I had the opportunity to stay at this hotel on business this past week. Typically you can count on consistency in hotels with the Doubletree name - I was wrong this time. The hotel is dreary and I don't think I've ever stayed anywhere that smelled so strongly of mold. I ended spraying the pillows with cologne just so I could get to sleep.
Rating is at best 2 star. The restaurant isn't working and no attempt is being made to open it by owner, according to some employees. The bathroom fixtures and pluming need attention. The toilet was damaged and stopped up in our first room and flushed poorly in our second. The pool cleanliness was not maintained well. The carpets needed deep cleaning.
Some of the employees were very nice and caring, while others were rude. The bed was comfortable and the storage for clothes was excellent. I was told I was getting a kitchenette...a microwave, coffeemaker and small refrigerator is not a kitchenette, even though the desk clerk assured me it was.
The brand "Doubletree Guest Suites " is sulled by this one...It should be brought up to standards and then it would be a great place to stay.
Excellent breakfast at the Villege Inn next door.
We stayed here after leaving another hotel. I wished we had booked this originally! It was very comfortable and reasonably priced. A great place to stay when you are looking for a true suite hotel near Busch Gardens.
My boyfriend and I went to visit Busch Gardens for my birthday weekend and wanted a nice place to stay near the park. After researching most of the properties near Busch Gardens we decided on the Doubletree.
Finding the place was pretty easy, it's just one turn off of the road you take when you exit off the interstate. It's near a large number of restaurants, a mall, and other places to shop. When we arrived, there was a medium amount of traffic at the check-in. The desk clerks were extremely welcoming, friendly, and kind. We received 2 warm chocolate chip cookies as per the Doubletree tradition and were promptly assigned our room.
The night we checked in there was a graduation party going on in one of the ballrooms near our room. Some of the music could be heard until about midnight. Other than that, first impressions were very nice. Upon entering there is a living room with TV, couch, dining table with 2 chairs, and a counter with sink, refrigerator, and microwave. Inside the "bedroom" area there was a TV, sink area and bathroom. The bathroom was quite small- barely enough room for the shower and toilet. Everything else was more than sufficient for living areas. We were very happy with the room as a whole. Each suite is personally climate-controlled so you have your own A/C system with thermostat, not a wall unit. All the bathroom products provided are from Neutrogena, including face wash, shampoo and conditioner, body wash, lotion, and shower cap. Towels and washcloths were thick and soft. The linens were of good quality, and the bed was nice to sleep on- not too firm.
Soundproofing needed to be worked on in my opinion but we didn't have many problems with that either; as mentioned before, the party going on as well as occasional door slamming and clatters from adjoining rooms were present but not to any large extent. If you get a room near the pool and spend any time during the day there, it may be noisy. The room was very clean as far as I could tell.
There were a few nitpicky items I noticed: some cigarette burns in the comforter (to my knowledge was a nonsmoking room), scorches from cigarettes on the nightstands, a few little paint chips here and there in the doorways, and what looked to be perhaps a little water stain near the corner of the tub on the exterior. Other than that, no big flaws.
The second night of our stay the parking lot was packed full; apparently there was another party going on that night. We went to the office and asked where we could park because the hotel lot was full. There was a restaurant next door, The Village Inn, that they referred us to. The sign in the parking lot said, "Parking for the Village Inn only," so we were a little hesitant, but the car was still there in the morning.
I've seen some people commenting that it is in a "bad area of town." I don't necessarily think that, but there is some "trash" around so to speak in the restaurants and mall. You shouldn't feel unsafe at the hotel, as there is no indication it is anywhere near anything you might consider dangerous. It is by no means in a sleazy part of town; just the clientele you will be sharing restaurants/movie theaters/mall shops with will not be your upper class Gucci types.
Busch Gardens is a 5-minute drive from the hotel. We did not use the hotel shuttle so I cannot comment on that.




