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“No heat in two different rooms” 2 of 5 stars
Review of Hampton Inn Tampa / Brandon

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Hampton Inn Tampa / Brandon
2.5 of 5 Hotel   |   10110 Horace Avenue, Tampa, FL 33619   |  
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Ranked #66 of 159 Hotels in Tampa
Louisville, Kentucky
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“No heat in two different rooms”
2 of 5 stars Reviewed January 9, 2014

We made a reservation a few hours before arriving because of the convenient location. The heat in the first room we were in did not work - only A/C. So, we moved luggage, etc., to a second room. Again, no heat. When Ms. Charlotte at the front desk could not guarantee heat in any room, since there was no maintenance person there, we decided to check out. We stay at Hampton's almost always when traveling and are quite familiar with Hilton Honors. Our checkout receipt did not show a "0" balance, or in any way the amount credited back to our AX card. Ms. Charlotte said we'd have to wait until we received our next month's bill to see it. She also would not write "did not stay," or "0" balance on the receipt and became quite indignant. We love Hamptons! This is not up to Hampton Inn's usual standards. We won't be staying at this location again.

  • Stayed January 2014, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristy U, General Manager at Hampton Inn Tampa / Brandon, responded to this review, January 14, 2014
I’m sorry we were unable to accommodate you during your recent visit to our hotel. We strive to ensure that our guests are taken care of and have passed on your comments to the appropriate department heads. Please accept our apology for the unfortunate circumstances and feel free to contact us directly.

Kind regards,

Kristy Urie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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157 reviews from our community

Traveler rating
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    46
    30
    12
    8
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Milwaukee, United States
1 review
5 of 5 stars Reviewed January 8, 2014

I had a very nice stay. We were in this area to visit family. My only "complaint" was that I misread the amenities and I thought there was a shuttle in the area. The staff was very friendly and helpful for local activities.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Port Richey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 8, 2014

The staff was wonderful, Miss Charlotte and Cherioda go out of their way to please. My room was very clean. The breakfast spread was hot, fresh with plenty to choose from. I would definitely stay here again.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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charlotte, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2014

convenient location. Most excellent service, very helpful and friendly staff. I will stay again when I am in the area. nice amenities and an attractive grounds. Coffee is always ready anytime of day or night. Excellent internet service.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridge, Virginia
Top Contributor
52 reviews 52 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 3, 2014

We stay at Hampton Inns when they are available and have stayed at this one a few times since the location is near my family. The location is convenient to shopping and restaurants, the staff is friendly and rates are reasonable. Rooms are very dark and this time there was such a strong bleach odor that I thought we would have to switch hotels. I worried about my young grandchildren breathing in chlorine fumes. The main area desperately needs an update. Breakfast was okay, the attendant was very helpful. Hampton Inns always have round-the-clock hot coffee and water but this one has never had hot beverages except for breakfast. We won't stay here in the future since there are many other Hilton brand hotels in Tampa and Brandon that offer exceptional amenities.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Atlanta, Georgia
Top Contributor
54 reviews 54 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed January 2, 2014

Stayed at this Hampton Inn during a soccer tournament in Brandon. Rooms were okay. Bathrooms are tiny. Two people cannot be in the bathroom at the same time. Ice machine on the second floor did not work. Washing machine was full of coins and it took two days for it to be serviced. Bad timing during a soccer tournament. There is only one washer and one dryer. Hair dryer stopped working. They kept locking the side doors so you had to go to the lobby to enter (even with a key). Breakfast was good. Nice variety. Close to everything. It seems this was under another name at one time and made into a Hampton Inn. Not sure I would stay here again.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Brandon, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 19, 2013

Nice maintained older hotel. Nothing fashionable or luxe, but clean and quiet. Very helpful and attentive staff provides excellent service. Location is rather average - one has to drive to any sightseeing.

  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Tampa / Brandon

Address: 10110 Horace Avenue, Tampa, FL 33619
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#37 Business Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Tampa / Brandon 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Fully Renovated as of January 2010. Something for the whole family at the Channelside District, an entertainment dining multiplex just east of downtown, within minutes of our hotel. Take the kids to the Florida Aquarium, or visit the world famous Busch Gardens. ... more   less 
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Also Known As:
Hampton Inn Tampa / Brandon Hotel Tampa
Tampa Hampton Inn
Hampton Inn Brandon

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