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“Great customer service” 5 of 5 stars
Review of Hyatt Place Busch Gardens

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Hyatt Place Busch Gardens
3.0 of 5 Hotel   |   11408 North 30th Street, Tampa, FL 33612   |  
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Ranked #42 of 159 hotels in Tampa
Eldersburg, Maryland
1 review
3 helpful votes 3 helpful votes
“Great customer service”
5 of 5 stars Reviewed December 29, 2013

We recently stayed at the Hyatt Place near Busch Gardens so we could take advantage of their free shuttle to the park. Unfortunately, it was a busy day and they did not have any space on their shuttles when we wanted to go. We asked them to call us a taxi, which we were told would cost about $8-10. When the cab arrived, the front desk attendant paid the cab driver and said we were all set. They took care of the cost ! Also, their breakfast buffet is very good.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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305 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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knoxville tn
Top Contributor
62 reviews 62 reviews
10 hotel reviews
Reviews in 27 cities Reviews in 27 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 22, 2013

Stayed one night . The outside is good but the rooms were average I found the carpet worn out . The staff was friendly and helpful . The breakfast was good and the breakfast area clean. All in all a good stay of they could keep it cleaner and more pleasing to the eye. Our floor had cereal crumbs and a few paper work cluttered here and there we were so tired from our drive we just crashed and did not ask for a diff room .with family of 2 a reasonable stay I guess

Stayed December 2013
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Zephyrhills, Florida
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 7, 2013

I stopped by Hyatt Place for coffee and dessert on Thanksgiving day. We were warmly
greeted by a small staff of 2 people. We had dessert and coffee in the lobby. We watched Thanksgiving news on Big bright television above us in lobby. What fun! Thank you Hyatt Place.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dania Beach, Florida
Top Contributor
52 reviews 52 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed December 2, 2013

We stayed here one night and we enjoyed the experience. The rooms are big for 2 people and very clean. The complementary breakfast the next morning was very good. I have celiac disease and cannot eat wheat and there were enough items that I was able to have a full breakfast. The A/C is close to the bed but I cannot comment on the noise as we did not use it. They have a free shuttle to any place within a 3 mile radius. The staff was friendly and welcoming. Overall, I would stay here again if I'm ever in the Tampa area.

Stayed November 2013, traveled as a couple
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Tampa
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 22, 2013

I don't care for the set up of the room. If you are looking for a real suites this is NOT the place for you. There is only one tv and there is no way to separate the rooms. There is a small partition between the sleeping area and couch. The sectional couch is nice. The breakfast is just okay. It is certainly not like the Embassy Suites. The selection is sparse.

You may hear a train running next to the hotel.

The staff is friendly. They have a very small beer and wine bar.

If the Embassy Suites is available I would recommend it over the Hyatt Place.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Boca Raton, Florida
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 11, 2013

We had stayed last year at the Embassy Suites while visiting Busch Gardens, and this was a huge improvement over that experience. The Hyatt Place is modern and clean, and the staff is very friendly and accommodating. They offer complimentary breakfast each morning in the Gallery, and shuttle service to Busch Gardens. Rooms were spacious-- plenty of room for a family traveling with children. Also liked the wet bar with refrigerator. Would stay here again when returning to Busch Gardens or the Tampa area.

Room Tip: Request a room at the end of the hall, away from the elevators.
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  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 2, 2013

Nice Hotel. A little frayed in a few spots but the room was clean and quiet. My only complaint was the lack of any place in the hotel to secure valuables. No safes in the rooms and no safe deposit box behind the front desk. I had to carry my laptop with me everywhere I went. Sadly this would keep me from staying here again.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hyatt Place Busch Gardens

Address: 11408 North 30th Street, Tampa, FL 33612
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Business Hotel in Tampa
#28 Family Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Busch Gardens 3*
Official Description (provided by the hotel):
Hyatt Place Tampa/Busch Gardens, a preferred hotel of Busch Gardens, features 126 newly converted rooms. Each spacious guest room features a high-definition 42in. flat panel television that easily integrates with laptops and other electronic devices, refrigerator, coffee maker, plush Hyatt Grand Bed and a comfortable Cozy Corner with sleeper sofa. The Hyatt Place Gallery offers an innovative approach to select service dining. Complimentary continental breakfast buffet is inclusive every morning and features complimentary Starbucks coffee. ... more   less 
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Also Known As:
Hyatt Place Busch Gardens Hotel Tampa
Hyatt Place Tampa
Hyatt Place Hotel Tampa
Hyatt Tampa
Hyatt Busch Gardens

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