We just finished a seven week stay at this Hotel. My Husband was undergoing treatments at Moffitt Cancer Hospital and I was along for support. During my stay I observed a staff that was unbelievably caring and kind. There were mostly families vacationing at Busch Gardens however there were a few of us- for Medical reasons- who were fortunate to have found this spot. The shuttle was there- when we needed it. The room was laid out so that it fit our needs wonderfully. We even got to see the fireworks at Busch Gardens- at night- from our window. The General Manager is hands on and goes out of his way to accommodate the guests. Even Housekeeping adjusted their schedule to accommodate my Husbands needs. Good job -Hyatt- you have to be proud of this Hotel. I am writing this - hopefully- others will read this and take advantage of this Hotel. Loretta S.