We stayed here in February for 3 nights. We used the shuttle to and from Busch Gardens each day without any issues, but you need to sign up 24 hours in advance for your shuttle time or it will be full so after the first day we just signed up when we returned from the park for the next day and we never had an issue. There is a breakfast in the morning with a good deal of variety, but I did not think much of it was very good tasting. The cereals seemed stale, the egg sandwiches were not very good either. The only thing I thought was good was the bread with jam, butter, or cream cheese. We did eat here every morning, as that was one of the reasons we picked this hotel. The outdoor pool was nice, but unfortunately it was too cold to use other than our first night there. The hotel is close to everything so if you have a rental car as we did you can go anywhere. The hotel does have a shuttle that will take you around the area as well which is a plus. If we stayed in Tampa again and were not looking for condo type lodging we would stay here. My brother and his family stayed here as well and enjoyed their stay. Their son has to eat a gluten free diet and he is allergic to eggs so they could not eat anything at the hotel breakfast. They have an area where you can order food all night and in the evening when we returned from dinner there were several people eating there. They only had one elevator working and the note on it said that it should be fixed the day after we left. I remember reading in other reviews that the elevator wasn't working then either. We were on the top floor so we did use the elevator a lot, but if we waited awhile we just took the stairs so that was not bad. There was a couple in the room next to us and they were both in wheelchairs, I think they were probably much more inconvenienced by the elevators both not working than we were. Overall, this was a nice hotel and we had a good experience.