I felt very welcome since I got to the hotel. Staff was very friendly and attentive and bilingual (yes!). I requested a room with some specifications and they were willing to accomodate me to it without hesitation. There is no smoking and no pet policy, which fits my family needs. Room was great, really clean and the beds are a dream come true. You can really sleep through the night on those beds. They have a small micro and fridge, which comes handy to have in a room AT NO ADDITIONAL COST. Pool area is medium size, but comfortable. They have a fitness area beside the jacuzzi, which is open 24/7. Breakfast is great, including scrambled eggs, sausage and just made waffles in addition to the usual continental breakfast. Location is perfect and I felt really safe in the area despite of other comments about being unsafe. Busch Gardens, USF Sun Dome, MOSI are some attractions you can find around the block. Next time I go to Tampa, definitely I will stay in this hotel.