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“Good Hotel Overall” 4 of 5 stars
Review of Wingate by Wyndham Tampa / USF

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Wingate by Wyndham Tampa / USF
2.5 of 5 Hotel   |   3751 East Fowler Avenue, Tampa, FL 33612   |  
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Ranked #23 of 159 Hotels in Tampa
Certificate of Excellence 2014
Jacksonville, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Good Hotel Overall”
4 of 5 stars Reviewed August 24, 2011

The only suggestion I HIGHLY recommend is please provide REAL pillows in the rooms. The ones you gave us were very very small.... I have never stayed at any hotel that has small pillows. Really?

Another suggestion.... the large black woman at the front desk was VERY rude to us when we ask for a couple extra pillows. She actually roller her eyes at us. Hello? You need to be fired! This woman makes YOUR hotel look really bad! All the other people on staff were very nice and professional, thankyou! There is no reason to be rude to us when we come and pay money to stay with you guys... please do something about this woman.

The breakfast was great! and so was the shuttle.... except that when we called for a pickup, it took the driver over 20 minutes to get to Busch Gardens which was about 2 miles or less from the hotel... really?

  • Stayed August 2011, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tampa094, Guest Relations Manager at Wingate by Wyndham Tampa / USF, responded to this review, August 29, 2011
We appreciate your comments about our hotel and our staff. It is guests such as yourself that can help us to educate and better our staff with honest comments such as yours. We take all imput of our guests with high regard, paying close attention to positive and negative so that we can continue doing what is right and correct anything that we are doing wrong to give you the best stay for your money. We sincerely apologize that your stay was anything less than the satisfactory service we are known for, and all of your issues are being addressed by our management staff. Again, we apologize for your inconveniences and assure you that these matters are being promptly and efficiently dealt with so that, should you come to Tampa again, your stay will be the best you've had in this locale!
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844 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
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English first
Miami, Florida
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 21, 2011

A great pick for those going to the Busch Gardens. Only a 3-minute drive away. Huge rooms, complete with king size bed, business desk, small couch and coffee table. Rooms very clean and comfortable bed. Floors are carpeted.

Bathroom is clean and roomy enough. The hotel has free internet and is kind enough to offer free access to its business center with some computers and printers for the use of the guests. The indoor jacuzzi stays open all night! Breakfast is complimentary and pretty fulfilling, with cereal, bread, waffle/pancake and fruit options.

Do not expect any luxuries, but Wingate hotel offers the best a tourist class hotel in Florida can give you. I am a picky traveler and would most definitely stay there again and recommend to others.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tampa094, Guest Relations Manager at Wingate by Wyndham Tampa / USF, responded to this review, August 29, 2011
We are glad you enjoyed your stay at the Wingate By Wyndham and appreciate what we have to offer. We continue to strive daily to make our hotel number one in Tampa, improving our free breakfast, continuing to offer free shuttle service to our most popular destinations, and keeping our rooms clean and comfortable for our guests. Above all, we pride ourselves on our customer service, providing an exceptional quality to make our guests feel like part of the Wingate family!
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Cayman Brac
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 16, 2011

Want value for your money and a great hotel?? Well this is it. This is our 4th stay at the Wingate over the years and all of our stays have been great. The complimentary breakfast is very good and is served until 10am! The rooms/bathrooms are nice and clean - my only complaint was the pillows were too small (short). The shuttle service is great even though you have to pay a small fee for adults pax for some places (mostly shops and restaurants) its still not as expensive as taking a taxi. The staff from the Manager right down are great!!!! I always recommened this hotel to my family and friends who are travelling to Tampa. Will definately be staying there again!!!!

Room Tip: The hotel staff are so helpful and accomodating!!!!
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  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tampa094, Guest Relations Manager at Wingate by Wyndham Tampa / USF, responded to this review, August 17, 2011
Thank you for taking the time to post your comments on Trip Advisor-we sincerely appreciate any comments on our hotel as it helps us to continue to do right what we are doing right and to fix any issues so that every stay is an exceptional one! Our shuttle service has been noted to be one of our favored features of the guests, and is still free to our most popular destinations such as Busch Gardens and USF. We are also glad you enjoyed our 40-item hot buffet breakfast, with many hot and cold items for our guests to choose from, including making their own waffles and topping them off with their choice of fresh fruit. We certainly look forward to being your "home away from home" while you visit Tampa, and will continue to strive to make your stay perfect!
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Fort Lauderdale, Florida
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
152 helpful votes 152 helpful votes
3 of 5 stars Reviewed August 11, 2011

We stayed here once before, about five years ago. The beds are still very comfortable, bathroom clean, and room smelled good. It's is close to Busch Gardens and across the street from the University. Not in the best of neighborhoods. Good for the price, and breakfast was more than enough and delicious. Wouldn't pay more than 130 a night for two queens. Still a good place to rest your head for short term usage.

  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tampa094, Guest Relations Manager at Wingate by Wyndham Tampa / USF, responded to this review, August 18, 2011
We are glad you enjoyed your stay at the Wingate By Wyndham this second time around, and found it to be as well as before. We actually had the entire interior renovated in 2009, adding new sealy posture-pedic mattresses to the rooms for even more comfort, and everything from the rooms to the halls to the public spaces were redone in detail. Though some areas of Tampa are not the best, we think that with as many corporate business surrounding our hotel (as well as Busch Gardens and Adventure Island being less than a mile away) the neighborhood keeps a decent standard, which is fortunate. We hope you took advantage of our free shuttle service to Busch Gardens and USF campas while here, and certainly hope you think of us again when you are back in Tampa. Don't forget to call us direct to get the best rates and reservation flexibility!
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Wilmington, DE
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 11, 2011

We have stayed at this hotel approximately three times per year for the last three years. It is consistently outstanding.... and, it pricing is very reasonable! A Queen Double is only $69 booked through Wyndham; 5% less if booked through AARP and Expedia!

This include free wifi and wired Internet access, a nicely outfitted fitness center, and free breakfast every morning with a diverse selection of breakfast foods and beverages to eat. Additionally, it is very clean, attentive, and has a friendly and helpful staff.

If you have any reason to stay in northern Tampa, we know of no better place to stay. That would include if we were visiting Busch Gardens which is only about a mile and a half away.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tampa094, Guest Relations Manager at Wingate by Wyndham Tampa / USF, responded to this review, August 16, 2011
We are glad your stay at our hotel has met your expectations each time you've stayed with us!
I'm not familiar with the rate you mentioned on the double Queens-perhaps there was a special running the day you booked with us. But regardless, our 40-item hot buffet breakfast, free Wi-Fi, jacuzzi, fitness center and business center all remain the same, as well as our free shuttle service to Busch Gardens and Adventure Island. We look forward to seeing you next time you are in Tampa.
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Miami
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 6, 2011

On phone I am told I can cancel third night up to 4pm of the day. When I check in and double check I am told my rate is based on 3 nights and if I don't stay 3 nights my rate almost doubles. Next I get my family in the room and the bathroom smells dirty and looks grim. I go get water for my 4 year old and learn there is not ONE single bottle in the "hotel" except grape flavored Aquafina. Oh I almost forgot...no working ice machine and no stocked vending machine exceptthe one in the lobby with the flavored water. Kids don't want flavored water at midnight I now know. I am sitting in bed plotting our escape tomorrow a.m.

  • Stayed August 2011
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tampa094, Guest Relations Manager at Wingate by Wyndham Tampa / USF, responded to this review, August 9, 2011
We deeply regret that your stay was unsatisfactory. As you can see by the other reviews posted, this is not the norm at our Hotel. It was most unfortunate that you came to us during a time when there was a change in vendors causing delays; we provided sodas and bottled water at the desk until the orders came through, but I understand your frustration. We also want you to know that if you ever have issues with your room during your stay with us, there are staff available 24 hours and we would love for you to let us know so we can do our best to rectify the matter. Again, our sincere apologies for the issues you experienced during your stay with us. We hope you can give us another chance to show you why we rank #4 in Tampa hotels.
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Fort Lauderdale, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed July 25, 2011

Took my children to busch gardens and after reading several trip advoisor reviews decided that the Wingate was the best to suit our needs. I can honestly say that it lived up to our expectations. Service was great, the front desk was so helpful. They gave me great info on restaurants nearby... The girls enjoyed the pool and the breakfast was good. The fact that it is so close to busch gardens was also a plus.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham Tampa / USF

Address: 3751 East Fowler Avenue, Tampa, FL 33612
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Tampa
#21 Business Hotel in Tampa
#24 Family Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Wingate by Wyndham Tampa / USF 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Wingate by Wyndham Tampa is located directly across the street from University of South Florida and less than a mile away from Busch Gardens and Adventure Island. The USF Sun Dome, MOSI Imax/Museum, VA, Shriner's and Moffitt are all within .75 miles. Within 2 miles are shopping, golf, and 40-plus restaurants and the property is only 7.5 miles from downtown Tampa, 11 miles from Ybor City and Channelside entertainment district, 17 miles to airport, and 45 minutes from Clearwater Beach and Ellenton Prime Outlets. Awarded Customer Service honors by Wyndham Worldwide, and Green Lodging Certification by the State of Florida DEP, the Wingate by Wyndham Tampa strives for the highest standards for their leisure and corporate travelers alike. Property Highlights Include- Local Shuttle Service (with our most popular destinations free to our guests)within a three mile radius, complimentary 40-item Hot breakfast, free Hi-Speed wired and wireless internet throughout, complimentary business center, fitness room, and indoor whirlpool open 24 ours, and an outdoor pool open until 10pm. New Lounge, built in July 2009, serves wine and beer on tap nightly. Meeting room facilities on property. Room Highlights - All 86 guestrooms at Wingate by Wyndham Tampa offer complimentary wired and wireless high-speed Internet access, micro fridge units, pillow-top mattresses, one cordless and one 2-Line phone, complimentary weekday newspaper, cable television with HBO, pay-per-view Movies and Nintendo, iron and ironing board, hair dryers, and 17" in-room safes. The January, 2009 property renovation included all new guestroom furniture, 32 inch Flat-Panel Televisions, new microwave/refrigerator units, all new fixtures and granite countertops in guestroom bathrooms, Sealy Posturepedic pillow top mattresses, new bedding and 250-thread-count cotton sheets. ... more   less 
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Also Known As:
Wingate By Wyndham Tampa Usf / Busch Gardens Hotel Tampa
Wyndham Tampa
Wingate Tampa
Tampa Wyndham

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