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“Excellent” 4 of 5 stars
Review of InterContinental Hotel Tampa

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InterContinental Hotel Tampa
4.0 of 5 Hotel   |   4860 West Kennedy Boulevard, Tampa, FL 33609 (Formerly Wyndham Westshore)   |  
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Ranked #49 of 159 hotels in Tampa
GreenLeadersBronze level
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Excellent”
4 of 5 stars Reviewed March 13, 2013

Stayed here for a weekend. Classy hotel, great lounge and close to shopping, great restaurants, sports and njghtlife. We stayed on the very top floor Bayside with spectacular view of Tampa Bay and beautiful sunsets! Its a very centralized location in Tampa and would probably stay again.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGaffney, Manager at InterContinental Hotel Tampa, responded to this review, April 1, 2013
Thank you for writing about our great location, wonderful rooms and the fantastic No Name Lounge! I am very pleased to hear you enjoyed your weekend so much. Thanks for sharing with our future guests!
-John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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789 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
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English first
Orlando, Florida
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 12, 2013

We booked via Priceline, so we ended up with a rate about half the price of the standard rate. We arrived about 2 hours early for check-in, and we were able to get in a room right away. They also met all of our requests. I did ask for an "outside" view (based on reviews from tripadvisor), and although we had an outside view, the offices still had a bird's eye view of our room. The surrounding business offices takes away from the ambience a bit. Overall, the hotel is very clean and the staff is very friendly. The room is above basic level but it's not the Ritz either. The comments about high beds are true...it was a little odd. The walls are definitely thin, but then again, I can't recall being in any hotel (low or high end) that didn't have some noise issue. Ultimately, this is more of a reflection of manners and not the hotel. People need to learn to use their "inside voices" when in the hallways and avoid letting the door slam when entering/leaving the room. The hotel is conveniently located right next to a mall which houses a couple of restaurants. About 2 miles down the road is another shopping area with more restaurants. There isn't a lot to do close by other than shop or eat...or drive a bit further for an attraction or casino. However, for a night or two, with the right rate, this hotel was a good choice.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGaffney, Manager at InterContinental Hotel Tampa, responded to this review, April 1, 2013
Thanks for the delightful review and wonderful comments about our accommodating associates, they always try their best to accommodate everyone’s needs. I am glad you enjoyed a quick weekend getaway with us.
-John
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Brossard, Canada
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2013

I stayed there for a few days for business with colleagues. Some of us had extra charges on our bills for minibar items we didn't take. I had made initially all the bookings, we changed the names and credit cards at check in, yet I ended up with one of my colleagues room charges on my bill. I emailed the hotel one week ago, no answer. Also, in these ages, not providing free wifi is totally out of synchro with other comparable hotels but the free parking was appreciated.

Room Tip: Away from the ice machines and elevators!
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGaffney, Manager at InterContinental Hotel Tampa, responded to this review, April 1, 2013
Thank you for your feedback regarding your visit. I apologize for any billing errors you experienced and I appreciate your patience in the manner. We have addressed the issue with the team so this may be prevented in the future.
Thanks again.
-John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eastbourne, England, United Kingdom
Senior Contributor
22 reviews 22 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 27, 2013

As a seasoned traveler, I stay in many hotels all over the world. This hotel has to be one of the most nosiest and intrusive hotel I've ever stayed in.
If you don't mind the noise of the generator (which sounds like a drill on the other side of the wall) and you don't mind being overlooked by the workers in the offices directly across from your room - very goldfish-like! Then I guess this is the hotel for you.
There is a level of convenience as the mall is just over the road but I find a good nights sleep the most important thing in a hotel!! Oh and you need a ladder to get into the ridiculously high bed.

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGaffney, Manager at InterContinental Hotel Tampa, responded to this review, March 4, 2013
Hi Tracy,
Thank you for the review, I apologize for the issues with the noise, I am very disappointed this negatively affected your stay with us. Thanks for sharing your experience.
-John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 26, 2013

We stayed on two separate occasions at the hotel in February and we were very pleased with our choice.

It is very convenient to get to and from the airport and the mall across the street was a real bonus, as was the nearby Starbucks. If you need to spend a lot of time in the downtown area - it is a bit of a drive and you might want to choose a closer hotel.

We liked the pool on the 9th floor and the views from it give a very good perspective of Tampa.

The two guys out front were very helpful with our luggage and also allowed us to park for short periods out front, which was very helpful.

Only issue was the two people at the Front Desk that we asked Tampa specific questions to admitted that they were new to Tampa and while they tried to help - one set us off with directions that only got us near our destination and with little kids we were forced to walk for about 15 extra minutes after we parked our car - survivable, but not helpful.

Also, do not understand why hotels have showers with a shower head that is lower than 6ft - makes no sense - especially when there is another foot of space above the current shower head!

Room Tip: 9th floor for the pool was nice for our first stay.
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  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGaffney, Manager at InterContinental Hotel Tampa, responded to this review, March 4, 2013
Thanks for sharing your experience; I am delighted you enjoyed our location, the view from our rooftop pool and great service from our front door team. Thanks for your constructive feedback as well, this will definitely help us improve.
-John
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Chicago, IL
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 26, 2013

Stayed here overnight after disembarking from our New Years Eve Cruise. The location is simply perfect. Walking distance to a Mall and great chain restaurants like PF Changs, Maggianos, Seasons 52, etc.

Perfect place, if you do not want to rent a car and just decompress after taking a cruise. There is a rooftop pool. Our room was definitely a 4 Star room. The staff was excellent and catered to our needs. The Bell Desk staff was great. The breakfast buffet at Shula's restaurant was awesome!! It was better then the breakfast buffet we had on the cruise! And, it was reasonably priced! We ended up taking their complimentary shuttle over to the airport.

Perfect, perfect, perfect. This review only falls short of having an Excellent rating because our room had (and I think the majority of the rooms have) an atrium view of the office spaces adjacent to each side of the hotel. We had a weekend stay so no one was in their offices. Here is the caveat, if you like having your drapes open, your privacy is lessened during normal business hours.

Overall, great hotel. I would stay here again!

Room Tip: If there is a non-Atrium view, I would request that room.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGaffney, Manager at InterContinental Hotel Tampa, responded to this review, March 4, 2013
Thanks for the wonderful review!
-John
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 25, 2013

Room was very nice, bed was ultra comfortable, bathroom was nice though a bit small (at 5'9" my knees hit the wall). Nicely located directly across the street from a mall full of dining options, in hotel dining had strange hours and never appeared to be open. Cigar shop in the lobby was very nice. Pool was very very small, hard to locate, and required room key to enter, which is overkill considering that its located in an adjoining buildings roof. Careful not to touch the mini fridge, I just opened to look and was charged $8 for a red bull, front desk removed charges cheerfully though. All in all very nice place

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGaffney, Manager at InterContinental Hotel Tampa, responded to this review, March 4, 2013
Hi Sirenia,
It is great to hear you enjoyed so much about your visit. We do have a great location and wonderful amenities we are pleased to offer to our guests. Thanks for visiting, we hope to see you again soon!
-John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about InterContinental Hotel Tampa

Address: 4860 West Kennedy Boulevard, Tampa, FL 33609 (Formerly Wyndham Westshore)
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Tampa
#11 Green Hotel in Tampa
#29 Romantic Hotel in Tampa
#38 Family Hotel in Tampa
#40 Business Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:4 star — InterContinental Hotel Tampa 4*
Official Description (provided by the hotel):
Located in the heart of the city, InterContinental Tampa is just minutes from the airport, within walking distance to shopping and centrally located to all area attractions including Busch Gardens, Raymond James Stadium, the Florida Aquarium, the St Pete Times Forum and the beautiful gulf coast beaches. Here is where excellence truly is the standard. The hotel features a rooftop swimming pool with spectacular views of Tampa Bay, complimentary Internet access, a fully-equipped fitness centre, 24-hour in-room dining, 'In the Know' Concierge services and the award winning Shula's Steak House. ... more   less 
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Also Known As:
Intercontinental Tampa

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