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“Not bad for the price.” 3 of 5 stars
Review of Hyatt Place Tampa Airport/Westshore

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Hyatt Place Tampa Airport/Westshore
3.0 of 5 Hotel   |   4811 West Main Street, Tampa, FL 33607   |  
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Ranked #46 of 159 Hotels in Tampa
Middleburg, Florida
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Not bad for the price.”
3 of 5 stars Reviewed July 25, 2013

Not bad for being an older hotel considering the price we paid, since we could not get a room at Mac Dill AFB. I guess I must have been lucky to get the kind of reception I did, to me they were really nice & helpful, compared to others I have seen complaining about customer service. The room was big, BUT the cleanliness could have been better in room 315. It looked like the floor was not vacuumed and there were strands of brown hair on the wall in the shower. I guess my biggest drawback was the a/c unit. A VERY LOUD MACHINE. Every time it came on it woke me up and I had it set to low. I've been to other places with a/c units like that and they were never that loud on a low setting. Other than that, it was just a place to lay our heads for the night.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TampaGM, General Manager at Hyatt Place Tampa Airport/Westshore, responded to this review, August 31, 2013
Thank you Richard for staying with us and reviewing our hotel! We have a lot of people, government employees, contractors and more stay with us when visiting MacDill Air Force Base. We love having you here and thank you for your business. We pride ourselves on our outstanding customer service and the reception you received is very typical of our staff and what you can always expect at Hyatt Place Tampa Airport, shocking friendliness! We obviously need to check the vacuum used in your room and the A/C unit. We have replaced many of our A/C units and are getting great comments about their efficiency and performance. We are always looking to improve and obtain perfection at the Hyatt Place Westshore hotel. We hope to see you again soon when visiting the Air Force Base and thank you again for staying with us!
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391 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Franklin Grove, Illinois
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 21, 2013

We stayed here the night before our cruise. Great rate included parking our car during the cruise, and shuttle to and from the port. Breakfast was free and very good, but I think I would have preferred sitting in a dining room. They have casual dining which leaves everyone to sit all over the lobby. Just felt weird.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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TampaGM, General Manager at Hyatt Place Tampa Airport/Westshore, responded to this review, August 31, 2013
Thank you so much for this review and for staying with us in Tampa. We love taking care of our valued Cruise guests and appreciate you choosing our hotel and team. Our complimentary breakfast is one of our most utilized amentiies; our seating (chairs) have been updgraded for our guests convenience of use. We hope to see you again on your next visit to Tampa and thank you again for staying with us!
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Chalfont, Pennsylvania, United States
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 14, 2013

have stayed there numerous times during trips to visit my daughter at University of Tampa. Great location to school, shopping and airport. Front desk staff is always friendly and helpful. Continental breakfast has nice offerings but could use more healthy, simple options. Bedding was good and provided a restful sleep especially for someone who has difficulty sleeping. Definitely would recommend this hotel.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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TampaGM, General Manager at Hyatt Place Tampa Airport/Westshore, responded to this review, August 31, 2013
Thank you for this great review! We love our University of Tampa parents and "family"! We have found the parents to find our hotel very convenient for access to the college as well as local shopping, dining, and of course airport. We are so thankful you have stayed with us so many times and we look forward to seeing you again soon. We work fo you! Thank you again for taking the time to review our hotel. We love having you here!
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Baltimore, Maryland
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 12, 2013

As a frequent traveler, I was not too impressed by the Hyatt Place, Tampa Westshore-Airport. Having stayed at several phenomenal Hyatt Place Hotels I walked in with high expectations, just to be disappointed. While the room was adequate with a comfortable bed; the heavily worn condition of the furnishings, window area, walls, and bathroom were much different than I have been accustom to. To me, people typically make a big difference. Aside from the front desk person at check-in and the person maintaining the breakfast area after our first night the people were generally disinterested in customer service/satisfaction. I did take advantage of the bar/quick service area for a late evening appetizer (which was delicious), but during the course of staying in the common area observed poor customer service with the front desk person making a personal call a priority over someone waiting to check-in. As for location, it’s close the airport (but relatively sound proof) and a large interchange to travel to the Clearwater, FL/St. Petersburg areas.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TampaGM, General Manager at Hyatt Place Tampa Airport/Westshore, responded to this review, August 31, 2013
Thank you so much for reviewing our hotel. We thrive off of exceeding expectations, even when they are sky high. This is what we expect and want. I assure you that if an employee uses a personal cell phone for anything at this hotel, they will not work here long. We stress this all the time, they are not even allowed in our hotel as a local policy. I was so happy to hear you loved the "delicious" appetizer, we do get this comment a lot from our 24 hour kitchen offerings. Our staff scores well in all areas and is the cornerstone of our hotel. We work for you and will try harder than ever to show this to all of our customers at every interaction. Thank you again!
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Cleveland
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 7, 2013

We got this hotel from Priceline for about $60 post and pre cruise. the hotel shuttle was prompt in picking us up from the airport. we checked in at around 5pm. we got a bad view in room 213 looking at the roof. otherwise it was a nice room with sofa bed, a sink and refrigerator. The shuttle took us to the mall which was minutes away and went to a restaurant called the Blue Martini which was very nice and had 50% off drinks and appetizers. The shuttle was prompt in picking us up when we were ready to go. The hotel also had free wifi as well. The next morning the hotel had free breakfast. They had french toast, fruit, breakfast sandwiches. The shuttle also took us roundtrip to the cruise port for $40. Going to the mall was free of charge. We also stayed once we were out of the cruise for one night. Same good experience. There was another mall in the opposite direction and a wal-mart close by. I would recommend this to anyone and would stay here again if i were in the Tampa area.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TampaGM, General Manager at Hyatt Place Tampa Airport/Westshore, responded to this review, November 29, 2013
Your comments about our location being so good and an "excellent stay" are so well received and appreciated! We hope you will visit us again soon when returning to the Tampa area! Thank you!
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Orlando
2 reviews
4 of 5 stars Reviewed July 6, 2013

Staff and breakfast were very nice, and the price was unbelievable for what we got. In addition were able to bring our dog! The only downer was the 75.00 dollar charge for the pet fee but it was for the entire 3 nights, so it was worth it!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TampaGM, General Manager at Hyatt Place Tampa Airport/Westshore, responded to this review, November 29, 2013
We loved that you enjoyed our suite style rooms (bigger than normal hotel rooms) and the sofa fold out bed! Did you know that every room in our hotel has a fold out bed for the convenience of our guests? This has worked well for families and business travelers alike. Thank you for these kind words and for being our guest at the Hyatt Place Tampa Airport! Please come back and visit us soon!
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vancouver
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 3, 2013

I booked this hotel with Priceline for the second time.
Room was clean and quiet with fridge.
Need to phone for shuttle from the airport and all the phones at the airport out of order but fellow traveller allowed me to use his cell.
Free shuttle to local mall and local Wallgreens for cruise supplies. Even took me to ATM next morning. Took a taxi back from the mall and the cab did not charge, that is a first. He did accept a tip. Shuttle to the port was $25 per room so as a solo had to pay the same.
Lovely hot free breakfast in the morning.

A special Thank you to Danny. He was so sweet and obviously loved his work.

Next time I am in Tampa I will be back.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TampaGM, General Manager at Hyatt Place Tampa Airport/Westshore, responded to this review, August 31, 2013
Thank you so much for this 5 rating! We work hard to earn these reviews and we could not be more thankful for your business, your time and your loyalty. Thank you!!!
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Additional Information about Hyatt Place Tampa Airport/Westshore

Address: 4811 West Main Street, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#30 Romantic Hotel in Tampa
#32 Family Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Tampa Airport/Westshore 3*
Number of rooms: 126
Official Description (provided by the hotel):
A favorite of both business and leisure travelers, AmeriSuites hotels offer guests an attractively designed suite with 25% more space than a traditional hotel room and all the comforts of home. Most AmeriSuites provide guests with amenities such as kitchenettes with microwaves and refrigerators, complimentary Bountiful Breakfast Buffet, fitness rooms and pools. ... more   less 
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Also Known As:
Hyatt Place Tampa Airport/Westshore Hotel Tampa
Tampa Hyatt
Hyatt Tampa

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