Stayed here on honeymoon before cruise. Was treated very well even though we showed up looking very scraggly. Staff was incredibly nice and offered to show us all the amenities of the hotel. Room was spotlessly clean; room was very nicely laid out with a big couch and a flat screen tv that was viewable from both couch and bed. Even though this hotel is literally next to the runway, I didn't hear a single plane inside.

Only complaint was that the air conditioner should probably be cleaned out. When on fan only mode, it smelled somewhat mildewed, more than likely due to the fact that this is Florida and the humidity is never below 60%!

Stayed one night 11/4/12 do to cruise ship getting in late
Nice Hotel, but make sure you look at what they charge you on your bill.
I didn't look at ours untell we got home, they had charged us and our son's bill $25.00 for transport from the port that we did not use.
My son and I both called them up and told them about it, they said they would credit both of us back the $25.00 each they owed us.

I'm still waiting !!!!!!!!!!!

My two teenage sons and I stayed here for three nights after five in Kissimee. It was very relaxing and calming after the busyness of Universal Studios and Orlando. The location was great, we went to Clearwater Beach each day, easy drive from hotel. The shuttle service was a nice bonus, we went to International Plaza for supper and window shopping (tres out of our league!) It was nice to not drive and be able to have a glass of wine! The staff -( night staff Brian I believe, sorry not sure of name) was amazing. I had pizza from Orlando that they heated up for us in the kitchen oven, much appreciated! The boys loved the room, exspecially the huge HD TV. I would definitely stay here again.

Airport hotels are all too frequently antispetic smelling and generally unpleasant, but this hotel is anything but that. Upon walking in, the guest is greeted by a lovely, small lobby with the check-in desk manned by friendly and helpful people. Already this is a pleasant surprise. The manager apologized for the carpet cleaning equipment that was in the corridor, explaining that cleaning carpets is something they do at the beginning of each year, which is when we arrived. I didn't ask how often they cleaned them, since it was irrelevant. Our room was large, with a separate sitting area, and everything in the room was spotless and in excellent condition. The hotel provides a shuttle service to nearby restaurants and malls,, as well as service to the airport, making that shuttle a terrific extra if one doesn't have a car and wants to find a restaurant in the vicinity. Of course, with a Ruth Chris Steak House nextdoor to the hotel, a guest can enjoy a wonderful meal just a stroll away. The hotel's breakfast buffetwas substantial and varied, with plenty of tables for families and singles. Even the coffee was better than I expected, and the computers and printer afforded me the opportunity to access and print my boarding passes. I would definitely look for a Hyatt Place when I next need an airport hotel.