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“Ok for airport stay” 4 of 5 stars
Review of DoubleTree by Hilton Hotel Tampa Airport - Westshore

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DoubleTree by Hilton Hotel Tampa Airport - Westshore
3.5 of 5 Hotel   |   4500 West Cypress Street, Tampa, FL 33607   |  
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2x HHonors Points
Ranked #72 of 159 Hotels in Tampa
Omaha, Nebraska
Top Contributor
125 reviews 125 reviews
56 hotel reviews
Reviews in 58 cities Reviews in 58 cities
43 helpful votes 43 helpful votes
“Ok for airport stay”
4 of 5 stars Reviewed August 8, 2014

I needed a one night hotel for a short stay after a long flight. I gave 4 stars because it mostly met my needs for that purpose. This would not be my hotel of choice for a longer stay. On the positive side, the front desk service was great as was the airport shuttle. Lobby area was nice. The rooms were okay but a little dated. The toilet did not flush well. Either needed to be replaced or there was a bigger issue with the plumbing. Breakfast was decent but nothing spectacular. Overall it was a bit underwhelming but I was only there about 8 hours and for that purpose it worked just fine.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, 5 weeks ago
We’re happy that you thought enough about your experience at the DoubleTree by Hilton Hotel Tampa Airport – Westshore that you decided to take the time to write a review. Our staff works hard to provide the most attentive and thoughtful care to our guests and we’re glad that your stay represented just that. Your concerns will be addressed with our Maintenance staff and we thank you for sharing. Please come and visit us again soon!
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919 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Davenport, United States
1 review
3 of 5 stars Reviewed August 6, 2014

This hotel requires walking too much to the rooms. As I was travelling with the old in-laws and my wife who had an operation in her foot, this was inconvenient. The rooms were located close to the highway and the view was ugly. The facility is older and the rooms really small. Breakfast was not included. Going for the hotel, the location is outstanding, the agents were very kind and solved the problems we had conveniently. The room was acceptably clean.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, 5 weeks ago
Please accept our sincerest apologies for any issues that made your experience at our hotel less than impeccable. We encourage our guests to reach out to our staff with any concerns; as it would be their pleasure to work with you and get you back to enjoying your stay as soon as possible. We hope to have a future opportunity to welcome you back and we thank you for sharing your review.
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Atlanta, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

Brenda (Front End Check In - Tampa Airport Location) was so king and knowledgeable within extreme customer service. She went above & beyond expectations. I will advice anyone to stay at this location.

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, 5 weeks ago
Thank you for your kind recommendation of the DoubleTree by Hilton Hotel Tampa Airport – Westshore. We are delighted that you enjoyed the courteous service of our staff and we’re grateful for your feedback. Please come and stay with us again soon.
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Uherske Hradiste, Czech Republic
1 review
4 of 5 stars Reviewed August 6, 2014

We stayed there only one night. It was our last night in USA. Good location, cleanliness. First of all friendly staff! Free shuttle service transfer to airport. We missed only fridge, but there was icemaker.



Room Tip: Missing fridge.
See more room tips
  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, 5 weeks ago
Our main goal is to provide a pleasant atmosphere for our guests to enjoy themselves and it seems we met that goal with you. Thank you for sharing your enjoyment of the DoubleTree by Hilton Hotel Tampa Airport – Westshore. We hope to have the opportunity to welcome you back very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 5, 2014

I did stay one night at double tree and the entrance is good with welcome cookie. room smells little bit but i am good with that. By morning I see some bugs to my luggage that makes me little bad. I just want to send this information that it will be helpful to next visitors and have a pleasant night.

  • Stayed August 2014, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, 5 weeks ago
Thank you for taking the time to alert us to your concerns. We take all pest claims very seriously and have very stringent inspection processes along with aggressive prevention guidelines in place. All rooms are thoroughly inspected prior to being occupied, as our guests’ comfort and satisfaction are always our top priority. Thank you for bringing your experience at our hotel to our attention; we will have our Housekeeping team thoroughly inspect the room you had reserved.
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tampa, United States
1 review
2 of 5 stars Reviewed August 2, 2014

Room was a mile walk from the lobby and we are older persons. the room back up the RT 275 which was very noisy. At 11pm the road was closed for construction and the truck traffic and backup noise was terrible. I called the front desk but could not get anyone to help me, so I had to walk to the front desk and ask to have another room. I move myself and got very little rest and had an early flight. Do not eat in the players sports bar the food was poor at best.

  • Stayed July 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, August 6, 2014
We are truly disappointed to hear that your recent stay at our hotel was so challenging; this is not at all what we want for our valued guests. We will be sure to share your comments with the departments within our hotel that impacted your stay and we thank you for alerting us to your concerns. It would be our hope to have another opportunity to provide you with the exceptional stay that you deserve and we thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, United States
1 review
3 of 5 stars Reviewed July 31, 2014

Major road construction right under my room started at midnight and went on until 4:30am. Loud steam rollers with giant engines and reverse beeping all night. When I told staff about it the next morning they said that it would be going on for the next couple years. Then they moved me to a room away from the street. Not sure why they put me or anybody next to all that noise in the first place.

  • Stayed July 2014, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, August 6, 2014
We certainly do apologize for any outside noise disturbances you encountered during your stay. While we can never predict when road construction will occur, we do try our best to provide our guests with the most comfortable stays. Our staff is ready to assist any guest that finds the noise of traffic or construction obtrusive and will work hard to find accommodations that suit them best. Thank you for sharing your comments with us and we hope to have a chance to welcome you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Tampa Airport - Westshore

Address: 4500 West Cypress Street, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#55 Business Hotel in Tampa
#72 Spa Hotel in Tampa
#72 On the Beach Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Tampa Airport - Westshore 3.5*
Official Description (provided by the hotel):
DoubleTree by Hilton Tampa Airport - Westshore is close to everything that you're looking for in Tampa Bay! Located only 5 minutes from Tampa International Airport, our Tampa hotel is an ideal choice for the business traveler, sports enthusiast, family vacation, large and small meeting, wedding or social event. Our complimentary, 24-hour airport shuttle service makes it easy and affordable to get to the hotel. The DoubleTree by Hilton in Tampa is surrounded by the Bay Area's finest dining, shopping and entertainment. We are just minutes from Busch Gardens, University of South Florida, Port of Tampa, Downtown Tampa, Tampa Convention Center, University of Tampa, The Florida Aquarium and Historic Ybor City. Award-winning Gulf Beaches and other area attractions, such as Lowry Park Zoo, Adventure Island, MOSI, Salvador Dali Museum, Tampa Bay Performing Arts Center and Tampa Museum of Art are all a short drive from the hotel.We are located in Tampa's Westshore District, Florida's largest business center and a premier destination for meetings. Raymond James Stadium, home of the NFL Tampa Bay Buccaneers and USF Bulls Football, is only 5 minutes from our doors. Steinbrenner Field, spring training home of New York Yankees is also 5 minutes from the hotel and the St. Pete Times Forum, home to the NHL Tampa Bay Lightning is a 10 minute drive. The DoubleTree by Hilton is central to all of Tampa's fine sports venues, including the Ed Radice Sports Complex. ... more   less 
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Also Known As:
Doubletree By Hilton Tampa Airport - Westshore Hotel Tampa
Tampa Doubletree
Doubletree Tampa

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