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“Good value with conditions” 4 of 5 stars
Review of DoubleTree by Hilton Hotel Tampa Airport - Westshore

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DoubleTree by Hilton Hotel Tampa Airport - Westshore
3.5 of 5 Hotel   |   4500 West Cypress Street, Tampa, FL 33607   |  
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2x HHonors Points
Ranked #71 of 159 hotels in Tampa
Union Bridge, Maryland
Top Contributor
119 reviews 119 reviews
13 hotel reviews
Reviews in 60 cities Reviews in 60 cities
42 helpful votes 42 helpful votes
“Good value with conditions”
4 of 5 stars Reviewed June 25, 2014 via mobile

First off, I booked this hotel thinking it was the nearby Doubletree Tampa Bay where we had previously stayed and liked. Boy, was I embarrassed when we tried checking in!

The Westshore is not as nice as the Tampa Bay Doubletree but certainly acceptable. The room we were initially given, 191, had a unacceptable noise level from I-275. We were given another much quieter room, 308, which overlooked the pool and courtyard.

Both rooms were clean. The king beds, especially the one in 308, were on the saggy side. The complimentary wi-if was very good.

This is a busy hotel and some of the common areas show it. Staff were professional and helpful.

A word to the wise: If you are at all bothered by traffic noise then you need to ask for a room away from the Interstate.

Stayed June 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, June 30, 2014
We are delighted that, even if by chance, you stayed with us during your visit to Tampa. Along with major renovations and upgrades, we are continually seeking ways to improve our guests’ experiences, so your feedback is sincerely appreciated. It would be our pleasure to welcome you back during your next visit to the area and we thank you for your review of the DoubleTree by Hilton Hotel Tampa Airport – Westshore.
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902 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
Date | Rating
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English first
Winter Park, United States
1 review
3 of 5 stars Reviewed June 23, 2014

Although I had a couple of negative things that happened during my stay, the hotel was very nice. The breakfast was excellent, if a bit pricy. It was worth the price, though. The room was cleaned and nicely appointed, and it had internet service included in the price of the room. Don't waste your money on valet service: it wasn't worth the money as no one was there in the morning to bring my car around when I checked out.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, June 30, 2014
We sincerely appreciate all your feedback, both the positive and those that might need our attention. It gives us an opportunity, from our guests’ perspective, to determine areas that need improving and those where we are succeeding. We’re thrilled to see that you fully enjoyed your breakfast, but regret that the service levels you received from our Valet Team were not as you had expected. We’d love to welcome you back again in the future and we thank you for your review of the DoubleTree by Hilton Hotel Tampa Airport – Westshore.
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TAMPA, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2014

The mattresses could have been softer, they were padded but still sort of hard and the fire alarm went off and scared my husband half crazy he really thought it was a big fire. Upon entering the hotel every single time we got hot choc chip cookies and they are very very delicious.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, June 23, 2014
Our warm chocolate chip greeting is so popular among our guests, and we’re pleased that it made your stay at the DoubleTree by Hilton Hotel Tampa Airport – Westshore even better. We do apologize for any disturbances you may have experienced due to a fire alarm and hope that we can look forward to welcoming you back soon.
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Atlanta, Georgia
Top Contributor
90 reviews 90 reviews
16 hotel reviews
Reviews in 33 cities Reviews in 33 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed June 18, 2014

This hotel is a little long in the tooth, but the rooms are OK, if a little small. However, as a Hilton Diamond member, the front desk staff failed on all accounts. These are all little things, but I know they are required to do them so that Diamond member have a consistent Hilton experience. This is so rare for a Hilton Brand hotel to drop the ball on training (or managing their staff) --No acknowledgement of my Hilton status, required a credit card swipe (not required for Diamond), gave me a room completely contrary to the specifications in my profile, and last but not least, didn't even offer me a Doubletree cookie. Not to mention she wasn't friendly. There are so many other Hilton options in Tampa and I will use one of them next time.

Room Tip: If you aren't a Hilton member, all of the above comments might seem unimportant. But when you t...
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  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, June 23, 2014
Thank you for reaching out to us and letting us know about your recent experience. The service you received is certainly not indicative of what we want to provide our valued guests and we do apologize for the check-in experience you have described. We will be sure to share your comments with our staff in order to make improvements and we hope to have an opportunity in the future to fully impress you with everything we have to offer. Thank you for your feedback.
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Jacksonville area, FL
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 18, 2014

All staff from the front desk manager to maid service were friendly, helpful, and very polite. The banquet staff provided a very tasty meal for over 400 at our banquet. Parking choices were many and all excellent from valet to covered garage. Hope to use the hotel again.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, June 23, 2014
It was our pleasure to welcome your group to the DoubleTree by Hilton Hotel Tampa Airport – Westshore and we thank you for choosing our hotel as your designated gathering place this year. Our service team works very hard to surpass our guest’s expectations and we look forward to having a future opportunity to serve you again. Thank you for your kind review.
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Moorestown, NJ
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 18, 2014

First room checked into had a bad smell. Front desk was great and moved is to another room promptly. Older hotel with only 1 place in room to plug in anything with 3 prongs. Needs updating. Cookies were yummy as usual. Breakfast buffet was very nice! Tried to buy milk for my daughter another day and price was $4 for a carton (8oz) of milk.... we passed on that. Location was good, close to airport, nice malls and Raymond James Stadium. Pool was nice. Overall a good but not great stay.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, June 23, 2014
We’re happy to read that our convenient location helped to make your stay at the DoubleTree by Hilton Hotel Tampa Airport – Westshore enjoyable. We do apologize for the inconvenience of having to switch rooms, but are happy that our staff promptly assisted you in finding the perfect accommodations. We hope to have the opportunity to welcome you back in the future for a stay that exceeds your expectations. Thank you for your review.
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Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2014

I hosted my big fat Indian wedding at this location and I have to say - we were ALL very pleased! It's been several months since the occasion and my family is STILL talking about how much fun they had. I am certain when we host another function, this place would be the first in mind!

The msg below is for Kim Park who works in sales & catering (seriously - we love you!)
Where has the time gone?! I am so sorry this is long overdue, I just have so much I want to say. Out of EVERYTHING that went on during my wedding weekend, the ONE thing I am certain about was your passion and commitment. You went above and beyond for us every chance you got, and whether it was your responsibility or not, you took the initiative and did your absolute best to make sure our weekend went smooth. You are the most amazing, thoughtful and considerate person I've ever met. We are so blessed to have you there on our big day and I will never forget how much you've done for us. We've had so many guests telling us how this was the best wedding they've EVER been to, and we have YOU to thank for that. Thank you SO much for absolutely everything. I will recommend you to everyone I know, they would be so lucky to have you there for their events. You are the biggest asset to DoubleTree Westshore, and I hope they know that!

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, June 23, 2014
We are very lucky to have such wonderful people working for us and we thank you for taking a moment to share exactly what and who made your experience at the DoubleTree by Hilton Hotel Tampa Airport – Westshore so memorable. It will be our pleasure to share your review with our staff and especially our Sales and Catering Department. We look forward to seeing you and your family in the future and we can’t thank you enough for your kind recommendation of our hotel to others. Thank you for your gracious review and congratulations on your wedding.
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Additional Information about DoubleTree by Hilton Hotel Tampa Airport - Westshore

Address: 4500 West Cypress Street, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#55 Business Hotel in Tampa
#71 Spa Hotel in Tampa
#71 On the Beach Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Tampa Airport - Westshore 3.5*
Official Description (provided by the hotel):
DoubleTree by Hilton Tampa Airport - Westshore is close to everything that you're looking for in Tampa Bay! Located only 5 minutes from Tampa International Airport, our Tampa hotel is an ideal choice for the business traveler, sports enthusiast, family vacation, large and small meeting, wedding or social event. Our complimentary, 24-hour airport shuttle service makes it easy and affordable to get to the hotel. The DoubleTree by Hilton in Tampa is surrounded by the Bay Area's finest dining, shopping and entertainment. We are just minutes from Busch Gardens, University of South Florida, Port of Tampa, Downtown Tampa, Tampa Convention Center, University of Tampa, The Florida Aquarium and Historic Ybor City. Award-winning Gulf Beaches and other area attractions, such as Lowry Park Zoo, Adventure Island, MOSI, Salvador Dali Museum, Tampa Bay Performing Arts Center and Tampa Museum of Art are all a short drive from the hotel.We are located in Tampa's Westshore District, Florida's largest business center and a premier destination for meetings. Raymond James Stadium, home of the NFL Tampa Bay Buccaneers and USF Bulls Football, is only 5 minutes from our doors. Steinbrenner Field, spring training home of New York Yankees is also 5 minutes from the hotel and the St. Pete Times Forum, home to the NHL Tampa Bay Lightning is a 10 minute drive. The DoubleTree by Hilton is central to all of Tampa's fine sports venues, including the Ed Radice Sports Complex. ... more   less 
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Also Known As:
Doubletree By Hilton Tampa Airport - Westshore Hotel Tampa
Tampa Doubletree
Doubletree Tampa

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