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“Great room, few food options” 4 of 5 stars
Review of DoubleTree by Hilton Hotel Tampa Airport - Westshore

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DoubleTree by Hilton Hotel Tampa Airport - Westshore
3.5 of 5 Hotel   |   4500 West Cypress Street, Tampa, FL 33607   |  
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2x HHonors Points
Ranked #70 of 159 hotels in Tampa
Norfolk, Virginia
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Great room, few food options”
4 of 5 stars Reviewed March 18, 2013

I was only here for one night before a cruise and had no problem with the room. It was spacious, clean, and quiet. The only problem was that the only restaurant within walking distance open after 10 PM nearby was the sports bar at the hotel and I wanted something quieter.

Stayed March 2013, traveled as a couple
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
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English first
Cortland, New York
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed March 18, 2013

We are family of 4, need a room to stay before next early day flight. I booked two double beds for us and the reservation says 1 king bed. The lady did solve the problem and gave us two double beds. At night, we need one more blanket for my kid and i called the housekeeper. She called me back and said there is one in the closet, i did know that but i still need another one. She never shows up. The room needs work. In the morning, we had to leave early and the complimentary shuttle worked out great. I would think a coffee service table by lobby would be a nice touch. I did notice a coffee machine in the room but who have time in the morning when you already rush to get out to catch the flight especially family with children.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian S, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, March 22, 2013
Thank you for sharing feedback on your recent stay with us on TripAdvisor. At our hotel, we know that the look and feel of our guestrooms is very important and we will use your comments on our amenities in service as we continually look for ways to improve our guests' experience. We hope that the next time your travels bring you to the area you’ll stay with us and let us know how we are doing.

Thank you,
Christian Salazar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moncton, Canada
1 review
2 of 5 stars Reviewed March 16, 2013

overall experience poor. Booked a room with 2 queen beds for family of 5. Beds were more like the size of doubles. was assured by staff that the beds were "their queens". room was dirty. candy and used spoon on floor by beds. comforters dirty. ventilation system hard to adjust. room too cold or too hot. funky smell. stayed for 3 nights had to move on day #3 because hotel had booked a group on same floor and needed our room. had to help staff move our stuff as they did not have trolley to move our luggage. pool was very dirty and hot tub closed for a whole day for routine cleaning. this was very upsetting esp when we had planned a pool day with our kids that day. Staff friendly and food at the 2 restaurants was good. will never stay there again or recommend this hotel to anyone

  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian S, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, March 19, 2013
Thank you for choosing to stay with us during your visit to the U.S. and sunny Florida. Unclean rooms and facilities-such as the pool are not acceptable. We understand how much you were looking forward to spending that time with your family and apologize for the missteps. We're also tremendously grateful for your flexibility regarding the room switch and am sorry for the inconvenience this caused you. Please feel free to contact me if you would like to discuss your concerns further and know that we've reviewed and addressed all your concerns with our team. We hope we'll one day have the chance to serve you again.

Sincerely
Christian Salazar
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waltham, ma
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 13, 2013

I stayed here back in October 2012 when hurricane Sandy came and we needed to get a flight a couple days before our cruise since they were starting to cancel flights! We were on a 6:00am flight and got to the DoubleTree at around 9:30 and they were so sweet and let us check in. The first room we went to had a view of the pool but smelt really musty and gross. We asked for a different room and were given a room that didn't have a view but was definately rennovated and was nice. They had a shuttle service that picked us at the airport, you just have to call when you land. The shuttle will also take you to the mall and the gentleman we had was great and gave us his number to call whenever we were ready to be picked up. Also, don't forget to ask for fresh baked chocolate chip cookies! They are the best :)

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goldsboro, North Carolina
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
Reviews in 31 cities Reviews in 31 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 11, 2013 via mobile

Stayed here for spring training baseball. Used points. Breakfast bar was great. I got it for free as a Diamond member. It is not free otherwise. Great location for ball park and airport. Room was nice and quiet. Would stay here again.

Stayed March 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DC Metro Area
Top Contributor
190 reviews 190 reviews
46 hotel reviews
Reviews in 79 cities Reviews in 79 cities
357 helpful votes 357 helpful votes
3 of 5 stars Reviewed March 10, 2013

I stayed here on business because it was the company hotel of choice. Hotel is spread out quite a bit so you may have a bit of a haul to get to your room. The room itself was fine - no complaints there other than that the towels seemed a bit dingy.

The pool area was kind of cramped and both it and the hot tub were not hot enough if the weather is chilly.

The location is horrible unless you have a car or are only staying one night. The ItaliAsia restaurant was expensive and the pizza was just plain bad - overloaded with spices and a crust which was as hard as a hockey puck.

There is a steak restaurant next door which is only open for dinner. There are no fast-food, coffee shops or inexpensive eateries within short walking distance. There is the International mall which is about a half-hour walk at a fairly fast pace (which goes by two strip clubs) and another at about a 20 minute walk the other direction which has a movie theater and more reasonably-priced restaurants and shops. (Just DON'T eat at The Palm!)

The shuttle to the airport was convenient but be aware it only runs every half hour - and plan accordingly. They do have another shuttle which will take you within a two mile radius of the hotel, so if you want to get a ride to the malls, they will do that. But you may have to wait awhile.

The restaurants on-site are mediocre and overpriced for the area. Try to avoid. Breakfast buffet was OK but it will set you back $15 minus tip.

This is not a good hotel for those who are on a budget and can avoid it.

Stayed March 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian S, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, March 13, 2013
We value your feedback and appreciate your company's business. Thank you for sharing your concerns about our amenity costs. We'll be sure to share this with appropriate members of our team for review. We would greatly appreciate any suggestions on how we can make your next stay with us more enjoyable. Please feel free to contact us anytime.

Sincerely
Christian Salazar
813-998-2210
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ORANGE PARK
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 10, 2013

This is a hotel that is best for business. I would not call it family friendly. We stayed in a standard King room. The room was not worth the rate. The bathroom was tiny. There was no refrigerator or microwave. If you fly in and don't have a car, your restaurant choices are not good. The on site sports bar is your best choice. While you might not care to be in a bar, the food choices and prices are better than the on site "fancy" restaurant. The breakfast is overpriced and limited. The "fancy" restaurant is way over priced and has a limited menu. Sometimes simple and casual is better. I do recommend Charleys Steakhouse which is right next door. It is pricey and worth it. It is also the only restaurant within walking distance. The meeting facilities are suitable.

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian S, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, March 13, 2013
Thank you for taking the time to share feedback on your recent stay and dining experience with us. We appreciate your time and input on our selection and value and we hope you will return to stay with us and see how we have improved the next time you are in the area.

Thank you,
Christian Salazar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about DoubleTree by Hilton Hotel Tampa Airport - Westshore

Address: 4500 West Cypress Street, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#42 Romantic Hotel in Tampa
#49 Business Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Tampa Airport - Westshore 3.5*
Official Description (provided by the hotel):
DoubleTree by Hilton Tampa Airport - Westshore is close to everything that you're looking for in Tampa Bay! Located only 5 minutes from Tampa International Airport, our Tampa hotel is an ideal choice for the business traveler, sports enthusiast, family vacation, large and small meeting, wedding or social event. Our complimentary, 24-hour airport shuttle service makes it easy and affordable to get to the hotel. The DoubleTree by Hilton in Tampa is surrounded by the Bay Area's finest dining, shopping and entertainment. We are just minutes from Busch Gardens, University of South Florida, Port of Tampa, Downtown Tampa, Tampa Convention Center, University of Tampa, The Florida Aquarium and Historic Ybor City. Award-winning Gulf Beaches and other area attractions, such as Lowry Park Zoo, Adventure Island, MOSI, Salvador Dali Museum, Tampa Bay Performing Arts Center and Tampa Museum of Art are all a short drive from the hotel.We are located in Tampa's Westshore District, Florida's largest business center and a premier destination for meetings. Raymond James Stadium, home of the NFL Tampa Bay Buccaneers and USF Bulls Football, is only 5 minutes from our doors. Steinbrenner Field, spring training home of New York Yankees is also 5 minutes from the hotel and the St. Pete Times Forum, home to the NHL Tampa Bay Lightning is a 10 minute drive. The DoubleTree by Hilton is central to all of Tampa's fine sports venues, including the Ed Radice Sports Complex. ... more   less 
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Also Known As:
Doubletree By Hilton Tampa Airport - Westshore Hotel Tampa
Tampa Doubletree
Doubletree Tampa

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