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“Awesome hotel I stay here every time I'm in Tampa!” 5 of 5 stars
Review of DoubleTree by Hilton Hotel Tampa Airport - Westshore

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DoubleTree by Hilton Hotel Tampa Airport - Westshore
3.5 of 5 Hotel   |   4500 West Cypress Street, Tampa, FL 33607   |  
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Ranked #66 of 158 hotels in Tampa
Acworth, Georgia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Awesome hotel I stay here every time I'm in Tampa!”
5 of 5 stars Reviewed July 25, 2011 via mobile

Very good hotel clean neat and updated. Very convenient to all points in Tampa. The pub in the hotel has really great menu with excellent food. Charlies Steakhouse right next door has the best steaks I have ever eaten and the Martinis rock! Then you can stumble back to your room or hit the sweet hidden pool in the middle of the hotel.. I'm a "road warrior" for my job and stay in hotels 3-4 nights a week and this place is one of my favorite Double Trees in the S. East.

  • Stayed July 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ADePiro, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, August 1, 2011
Thank you for your positive feedback. It's especially rewarding to read such a nice review from an individual that travels so often and visits so many hotels. Our team really strives to provide special comforts while you're with us and away from home. We sincerely appreciate your business and we look forward to welcoming you back!
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738 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
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English first
St. John's, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 25, 2011

We stayed at this hotel for the last two nights of our Florida holiday. Great hotel and fantastic service. Breakfast was wonderful!!! Healthy selection, fresh fruit & omelletes. Room was clean and comfortable, pool and jacuzzi were amazing with lots of trees - paradise within the middle of a hotel in Tampa! Would definitely stay again, six minutes to the Tampa airport, free parking as well.

Room Tip: Request a room on pool side of hotel.
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  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ADePiro, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, August 1, 2011
Thank you for sharing details about your recent stay! We appreciate your great comments about our tropical courtyard and outdoor pool located in the center of the hotel. Many guests do not realize that we have this "hidden gem" until they visit for the first time. We look forward to welcoming you back!
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Ocala, Florida
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 14, 2011

I had an early flight out of TPA, so I decided to get a room near the airport and spend the night before I left in Tampa. I went to Priceline and made a bid of $30. I got the Doubletree. Now I was expecting this 3 star hotel to treat me like a 1 star customer because I paid so little for the room. Boy, was I wrong! From the moment I stepped into the hotel (actually , before I got inside if you count the valets' cheerful "hello and welcome") I was treated like a VIP. The young lady at the front desk was cheerful and helpful and very friendly. ( It wasn't very busy, so we had a nice chat when we discovered we had both spent time living in Houston. ) The fresh warm chocolate chip/walnut cookie was a nice touch. The room was large and spacious and had a balcony. (Not all do.) The beds were heavenly. I had a few errands to run (this was around 4:30 pm) and when I returned an hour later, my room was like a sauna. The a/c was blowing hot air in from outside. I immediately called the front desk. In less than 5 minutes, two gentlemen from engineering were at my door to address the situation. Within minutes, they had diagnosed what they believed might be the problem. But rather than fix it and hope it held, they decided it would be better to just replace the unit. They told me it would take a little less than an hour, but if I wanted a different room, they would certainly take care of moving me immediately. I had already unpacked some, so I decided to keep the room. I went down to the bar and had a drink (a wonderful, friendly staff as well) and when I returned to my room 40 minutes later, Ricardo (from engineering) was putting the finishing touches on installing my new unit and thermostat. And the room was chilled to perfection. NOW THAT IS CUSTOMER SERVICE.

This is without a doubt the BEST treatment I have ever received at any hotel.. from 1 star to 5. The Doubletree West Shore staff, with their friendly, "customer comes first" attitude does it right... and does it better than anyone else.

  • Stayed July 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ADePiro, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, July 23, 2011
We're very proud to have delivered the best experience that you've ever received at a hotel! It's so rewarding for our team to read this type of feedback. In particular, we appreciate the positive comments about the attitude of our staff members. Regardless of the type of reservation made at our property, we provide the same comforts and acts of kindness to all of our guests. We look forward to welcoming you back!
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Florida
Top Contributor
72 reviews 72 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 14, 2011

When I walked up to the front desk, I was immediately greeted with a warm and friendly smile. The young lady that checked me in was very helpful and informative. I truly felt like I was a valued customer in the few minutes that I spoke with her. She even gave me some extra cookies for my husband. They were very delicious and only sweetened the deal. I've worked in the customer service industry for a while and sadly it is becoming a lost art. I'm glad to see that it's alive and kicking at this hotel. I also received a great deal on my room. I was only there for one night so didn't experience the amenities of the hotel. This hotel is very convenient to local shopping centers, the airport and downtown Tampa. I highly recommend this hotel to everyone!

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ADePiro, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, July 23, 2011
Thank you for your compliments on our location and the customer service provided by our team members. We also appreciate your recommendation to others! We look forward to creating another exceptional stay for you in the future!
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Sarasota, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 9, 2011

People were friendly and helpful. Really could not enjoy the pool area because of broken and ripped lounge chairs. So easy to fix and it makes the hotel look run down.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ADePiro, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, July 11, 2011
Thank you for your positive feedback. I'm happy to report that all of our pool lounge chairs are in the process of having new upholstery fabric installed.
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Bristol, West Virginia
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed June 29, 2011

We stayed at the Doubletree after returning from a cruise and could not have been happier. The shuttle picked us up promptly from the dock on Sunday morning and when we got to the hotel at 10:30 our room was ready and waiting. The room was clean and well appointed and the staff was very helpful.
They offer a free shuttle anywhere within two mile of the hotel so that afternoon we had them take us to a mall and after some shopping and a movie we called the hotel and they quickly came and picked us up for our return trip. Dinner that night in the sports bar was excellent and reasonably priced and the shuttle to the airport the next morning was right on time and only a short ride.
All of the staff, from the housekeepers and drivers to the front desk management were polite, friendly, and extremely helpful at all times.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ADePiro, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, July 11, 2011
Thank you for your positive comments. We're delighted that you and your family had the opportunity to enjoy a meal in our Sports Bar and take advantage of our complimentary shuttle service. We look forward to welcoming you back in the future!
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Atlanta, Georgia
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 27, 2011

The Doubletree at the Tampa airport is a good business hotel. The staff is helpful and the rooms are nicely renovated. The restaurants, etc. in the surrounding area are not great, but for a quick trip to Tampa, it's a good hotel in the Hilton family.

  • Stayed March 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ADePiro, Director of Sales at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review, July 11, 2011
Thank you for your positive feedback. Being located in one of the largest business districts in Florida, we place great emphasis on amenities and services for our business travelers. Some examples include our complimentary, 24 hour business center, remote printing capability with PrinterOn, complimentary shuttle service to local business offices and HHonors member benefits. We look forward to welcoming you back in the future.
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Additional Information about DoubleTree by Hilton Hotel Tampa Airport - Westshore

Also Known As:
Doubletree By Hilton Tampa Airport - Westshore Hotel Tampa
Doubletree By Hilton Tampa Airport - Westshore Hotel
Tampa Doubletree
Doubletree Tampa
Address: 4500 West Cypress Street, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#49 Business Hotel in Tampa
#54 Family Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Tampa Airport - Westshore 3.5*
Official Description (provided by the hotel):
DoubleTree by Hilton Tampa Airport - Westshore is close to everything that you're looking for in Tampa Bay! Located only 5 minutes from Tampa International Airport, our Tampa hotel is an ideal choice for the business traveler, sports enthusiast, family vacation, large and small meeting, wedding or social event. Our complimentary, 24-hour airport shuttle service makes it easy and affordable to get to the hotel. The DoubleTree by Hilton in Tampa is surrounded by the Bay Area's finest dining, shopping and entertainment. We are just minutes from Busch Gardens, University of South Florida, Port of Tampa, Downtown Tampa, Tampa Convention Center, University of Tampa, The Florida Aquarium and Historic Ybor City. Award-winning Gulf Beaches and other area attractions, such as Lowry Park Zoo, Adventure Island, MOSI, Salvador Dali Museum, Tampa Bay Performing Arts Center and Tampa Museum of Art are all a short drive from the hotel.We are located in Tampa's Westshore District, Florida's largest business center and a premier destination for meetings. Raymond James Stadium, home of the NFL Tampa Bay Buccaneers and USF Bulls Football, is only 5 minutes from our doors. Steinbrenner Field, spring training home of New York Yankees is also 5 minutes from the hotel and the St. Pete Times Forum, home to the NHL Tampa Bay Lightning is a 10 minute drive. The DoubleTree by Hilton is central to all of Tampa's fine sports venues, including the Ed Radice Sports Complex. ... more   less 
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