The staff was very nice and accommodating. I had a 12 floor room overlooking the harbor, and it was a nice view. You could see the cruise ship coming in, the crew team practicing. Others complained about the floors in the lobby being gross, and that was not the case at all. However, during my stay they were shampooing them, so perhaps the reviews made an impact. Also, there was no musty smell in the common areas or in my room. Florida in July certainly can cause that problem but I did not experience it. Food and drinks in the hotel are pricey, maybe a little more than the average full-service hotel ($15 for 2 bottles of beers, for example). They have evening snacks (cheese and crackers) in the lobby for everyone to enjoy.