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“Great Experience” 4 of 5 stars
Review of Westin Tampa Harbour Island

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Westin Tampa Harbour Island
4.0 of 5 Hotel   |   725 S. Harbour Island Blvd., Tampa, FL 33602 (Formerly Wyndham Harbour Island)   |  
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Special Offer
Breakfast for 2 Included
Ranked #38 of 160 Hotels in Tampa
Certificate of Excellence
Park Ridge, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Experience”
4 of 5 stars Reviewed July 13, 2014

Stayed with my family 5 days. GREAT SERVICE!!! They forgot to empty the fridge inside our hotel room. I called the front desk right away. The supervisor of housekeeping named Jorge came up and apologize to us and sent us a snack basket. The front desk called us and offered us a free wifi for the rest of our stay w/c cost $39.00 worth. The room was nice and the view was beautiful. Theres a convention going on over the weekend so we want to check out the night before to avoid the crowd in the morning. So we asked about a movie rental, the lady offered us a free one movie rental w./c cost $17.00. We left the place satisfied and smiling. If you want to go to Bush garden or Adventure Island just ask the front desk for direction and they will provide you with the print out for directions. The pool is small and I believe they need to update it, newspaper is provided for free everyday. Called about the water bottle, disregard the charge of $3.99 for the second bottle that the sign says they will charge you. Westin policy is stopping that. Ask for how many bottles you want for no charge. Over all, Great Experience for myself and family.

Room Tip: Room in front of the bay have beautiful view where you can see the sunset and sunrise.
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  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinTampaHarbour, Manager at Westin Tampa Harbour Island, responded to this review, July 19, 2014
Thank you for choosing the Westin Tampa Harbour Island Sally O!
During your nights here in Tampa we are happy to know that you had a great experience!
We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,191 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (302)
Date | Rating
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English first
Louisville, Colorado
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 13, 2014

We stayed here the night before a cruise for it's proximity to the port. The staff were great and the views are lovely. However, the hotel itself is a bit tired and in need of a remodel. The rooms themselves are in better shape than the common areas. We stayed on the 11th floor, and there is a disco somewhere close that kept us up for a while; earplugs helped.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinTampaHarbour, Manager at Westin Tampa Harbour Island, responded to this review, July 19, 2014
Greetings Tameme,
Thank you for staying with us here at the Westin before your cruise. We hope that you had a wonderful trip.
Come back and see us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
279 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
4 of 5 stars Reviewed July 11, 2014

If you are expecting the normal Westin hotels, be prepared, this is a little old and not the normal glamorous Westin.
Saying that though, it is great value, free wifi and water in the rooms and good views. It is away from the city and you would need a cab, car or long walk.
I will be back

Room Tip: High with a view
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  • Stayed July 2014, traveled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinTampaHarbour, Manager at Westin Tampa Harbour Island, responded to this review, July 12, 2014
Thank you for sharing your experience at the Westin Tampa Harbour Island frankfurness!
We are happy to know that overall you enjoyed your experience!
We look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Racine, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 9, 2014

Our stay was nice, but I couldn't get over that housekeeping never changed our bed sheets during our whole stay (4) days. Valet service was very good. very noisy guest at the time of our stay there was a gymnastics competition so the hotel was full of young athletes that kept us up all night with there screaming and laughter.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinTampaHarbour, Manager at Westin Tampa Harbour Island, responded to this review, July 12, 2014
Thank you for choosing the Westin Tampa Harbour Island Monica N!
We apologize for not meeting all of your expectations. However, our staff is please that overall you found our hotel to be nice!
We do hope if you are in the area again we see you here at the Westin!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 8, 2014

I really debated whether or not to stay at the Westin Tampa Harbour Island because of the reviews I saw on other sites. I am glad that I did. Even though my stay was only for one night, I was delighted by the truly outstanding customer service that I received throughout my experience. Starting from the time I checked in, Emily at the front desk was outstanding; she was flexible with me about my preferences for a room when I found my initial assignment unsatisfactory. She called to check on me after I moved into my new room. I was later assisted by Angela at the front desk who really made a difference for me in shifting my check out time by a half hour because I was moving slowly after a workout in their brand new facility (which, for the record, is great). Since my partner really enjoys their White Tea line of bathroom amenities, I also asked our housekeeper Shirley to give me a couple of extra shampoos and conditioners to bring home. Shirley was warm, kind, and considerate enough to grant my request and sent me home with shampoo, conditioner, and body wash. All in all, this was a great experience and made greater by the people who work there and serve their customers. Well done!

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinTampaHarbour, Manager at Westin Tampa Harbour Island, responded to this review, July 12, 2014
Greetings from the Westin Tampa Harbour Island Samuel D!
It is wonderful to hear that during your one night stay you had many great interactions with our associates. It was truly Emily, Angela and Shirleys’ pleasure to assist you during your stay!
We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level Contributor
137 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed July 6, 2014

Some of the review on TA are calling for this Westin property to get a cleaning and update. I agree. The décor is a bit dated, the carpet, is worn, and the rooms are a little "old school".
The thing that sets this hotel apart from the others is still the Westin Level of Service.
Many of my reviews give high praise to Starwood for their staff training and commitment to excellence.
The Westin Tampa Harbour Island is no different. From valet and bell staff through Front Desk and Bar Tenders, and even the housekeeping staff - all professional, pleasant, and friendly.
Rooms with a view of the Times Forum are in for a treat on July 4th with a spectacular view of the fireworks.
Rooms with a view of the convention center, if patient, may be treated to dolphins playing in the basin.
Easy walk to convention center, Times Forum, Aquarium, and other spots too.

Room Tip: Views of the Times Forum and Cruise Ship docks will get an excellent angle for the July 4th firework...
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  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinTampaHarbour, Manager at Westin Tampa Harbour Island, responded to this review, July 12, 2014
Thank you for staying at the Westin Tampa Harbour Island OrmondBeachFL!
Our staff is pleased to hear that we exceeded your expectations!
We hope to see you again on your next trip over from the east coast!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Washington
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 4, 2014

We stayed at the Westin two days after we came back from our cruise. We had a beautiful view of Harbor. The hotel lobby was clean, and inviting. The staff were very helpful and friendly. Special thank to Kenny Mitchell. We will definitely stay at the Westin when we visit Tampa in the future.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinTampaHarbour, Manager at Westin Tampa Harbour Island, responded to this review, July 12, 2014
Thank you for staying with us at the Westin Tampa Harbour Island truclich!
We are happy that you found our hotel to have a beautiful view, perfect location and good service. It was truly Kennys’ pleasure to assist you during your stay!
We hope to see you the next time you cone to Tampa!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westin Tampa Harbour Island

Address: 725 S. Harbour Island Blvd., Tampa, FL 33602 (Formerly Wyndham Harbour Island)
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#6 Luxury Hotel in Tampa
#28 Romantic Hotel in Tampa
#29 Family Hotel in Tampa
#33 Business Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Tampa Harbour Island 4*
Number of rooms: 299
Official Description (provided by the hotel):
The Westin Tampa Harbour Island is a luxury hotel located on the Bay near the downtown business district, Ybor City, the Convention Center, the Times Forum, Clearwater Beaches, and more. ... more   less 
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Also Known As:
Westin Tampa Harbour Island Hotel Tampa
Tampa Westin

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