Great downtown location; close to the arena and convenient to highways. Some issues with the elevators, but great overall experience. Super friendly staff, especially in the breakfast room (725 Bistro). The hostess was polite, friendly and professional. I had the pleasure of having the same waiter (Steve Tass) 3 mornings in succession. Not only was the service impeccable, but he also offered lots of helpful insight for navigating the area. I especially appreciated this being from Toronto. It's the people you meet when traveling that make the trip special and Steve was one of those people. I would highly recommend this hotel.