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“EXCEPTIONAL STAFF!” 4 of 5 stars
Review of Westin Tampa Harbour Island

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Westin Tampa Harbour Island
4.0 of 5 Hotel   |   725 S. Harbour Island Blvd., Tampa, FL 33602 (Formerly Wyndham Harbour Island)   |  
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Ranked #24 of 159 Hotels in Tampa
Howell, New Jersey
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“EXCEPTIONAL STAFF!”
4 of 5 stars Reviewed March 1, 2013

Stayed here last weekend (Feb. 2013). My son received a scholarship to UT and we were in town to tour the campus. We were upgraded to a GIANT suite and then were sent up a basket of "sweets" with a note to my son congratulating him on the scholarship and that noting that it was a "suite" deal! VERY VERY NICE. Also sent up dessert and fruit before bed. Location is awesome on Harbour Island. Close to the campus and Riverwalk, and right next to the convention center. We self parked and it was definitley crowded, but attendants helped direct us to a good area to park. Gaspirilla Distance Classic was in town, and the hotel was handing out Gatorade and water to not only the participants, but anyone that wanted some in the lobby. They definitley take care of thier customers. No club lounge, but breakfast was fantastic including made to order omelettes. Fantastic views of the water. Tampa had a water main break occur on Saturday, and the entire city was under a "boil water" order. We received a note under our door, and the staff brought up LOTS Of extra bottled water to use. When I called the front desk to discuss what was happening, the girl that helped me was AWESOME and talked to me until I was comfortable in understanding what was going on. Negatives? It is a convention hotel and the lobby is plain and dated. I really feel bad complaining AT ALL about the room because it was amazing, but the furniture needs upgrading. Pool and area around it is nothing special at all. Limited space on the water, but they stiill could do more with it. I will definitely be here time and time again if my son goes to school here, and will choose this hotel again for sure.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinTampaHarbour, Manager at Westin Tampa Harbour Island, responded to this review, March 8, 2013
Congratulations to you and your family on such a wonderful accomplishment!
The entire staff of the Westin Tampa Harbour Island is pleased to hear that we were able to take care of you and your family during such an important trip.
Best wishes to you and yours!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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930 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (230)
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English first
Tallahassee, Florida
2 reviews
5 of 5 stars Reviewed March 1, 2013

Beautiful Property. Super staff. Wonderful Experience. I attended a meeting at Westin Harbour Island and found a staff that was Super, a wonderful view and a clean room. Everything was fantastic. I will be back in the fall for another meeting and am looking forward to it since it will be a longer stay.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinTampaHarbour, Manager at Westin Tampa Harbour Island, responded to this review, March 8, 2013
Thank you for sharing your experience at the Westin Tampa Harbour Island James B!
During your business trip it is great to hear that everything was fantastic!
We look forward seeing you again soon!
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washington DC
1 review
5 of 5 stars Reviewed February 28, 2013

Stayed at this Hotel during Tampas Gasparilla Distance Classic in Feb 2013. (It was the race hotel) What can I say it was FANTASTIC. Its close to a couple great places to eat, Bars and within walking distance to the Convention Center and the newly revitalized Riverwalk. The reception staff was exceptional and the room was great. The staff went out of there way to ensure the Race participants were taken care of with water/gatorade etc. We enjoyed a quiet nights stay despite there being a hotel full of runners waiting for their races!
Would definitely recommend this hotel!

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinTampaHarbour, Manager at Westin Tampa Harbour Island, responded to this review, March 8, 2013
Thank you for your wonderful comments about your stay at the Westin Tampa Harbour Island c s!
During the Tampas Gasparilla Distance Classic our staff did our best to anticipate our guests needs so that they would have a great race. It is amazing to receive such excellent feedback!
We hope to see you again next year!
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New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2013

Clean hotel, well maintained, friendly and helpful staff. Nice rooms, comfortable size. Nice pool area, suitable for all, easy check in and out process, would definitely recommend this hotel and stay in it again.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinTampaHarbour, Manager at Westin Tampa Harbour Island, responded to this review, March 8, 2013
Thank you for sharing your stay at the Westin Tampa Harbour Island Rachael M!
While traveling with your friends to the Tampa area we are glad that you had an excellent experience!
Come back and visit us again soon!
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New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2013

It was a last minute decision to fly to Tampa because my dad was put into Tampa General hospital. We chose the Westin because of previous experiences with this hotel chain in other cities.Well, the hotel was clean and beautiful.I expected that.But the service from every single person that we came in contact with was outstanding.They could not do enough.From the girl that checked us in who was so helpful and concerned about our happiness during our stay, to the attentive guys that ran the free shuttle over to the hospital.I expect good service at a hotel like this so I am not usually so taken by the employees.But they really went above and beyond.They all seemed very genuine.I look foward to going back to Tampa to enjoy the city next time with my family.I would not stay anywhere but the Weston because of the service that I received there.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinTampaHarbour, Manager at Westin Tampa Harbour Island, responded to this review, March 8, 2013
Thank you for staying at the Westin Tampa Harbour Island!
Best wishes to you and your family as we all hope your father is doing well. It was truly our pleasure to been here for you during your time of need. We hope to see you again soon but under different circumstances of course.
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Florida, USA
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 25, 2013

Stayed here again 2nd year for the Gasparilla Distance Classic (GDC). Great stay and good value if you use the discount code on the GDC site. At that price it was really worth it. I would probably knock off 1 star if I had to pay their normal going rate. Room had a coffee maker and refrig and comfy bed (slept great). Nice work area if you bring a computer and wifi was easy to access. There is a heated pool but no spa. Nice view of the harbor and is about 1 block and easy walk to the start line. The hotel is very accommodating for the runners. They had water, coffee and Gatorade available in the lobby on race day and wished everyone a good run.The staff here is excellent from front desk, maid service to restaurant - everyone has a smile and and tries their best to help with any request. As long as they keep giving such good discounts for GDC I'll keep staying here!

Room Tip: Stayed on the 6th floor and it was nice and quiet during the night.
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinTampaHarbour, Manager at Westin Tampa Harbour Island, responded to this review, March 8, 2013
Thank you mveilleu for the wonderful comments!
The Westin Tampa Harbour Island takes pride in providing extraordinary services to our guests. From the moment you walk through the front door until the time you depart it is our goal to have you feeling better than you did when you arrived!
It was truly a pleasure to have you with us and we hope to see you again in the future!
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Stewartsville, Missouri, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2013

While staying inTampa for a conference, I had the opportunity to stay at the Westin Tampa Harbour Island. I travel a few times per year for work around the US and this stay was by far the best accommodations I have ever experienced. Not only was the room kept clean, but my belongings were left untouched and the noise was minimal from hallway traffic to neighboring rooms. The customer service from the staff was far beyond excellent and each day there were warm greetings from each staff member I encountered from cleaning service, to bar staff, to bell hops and management. It was evident that these folks take extreme pride not only in their facility but also in their customer service. It was also a convenient location within walking distance to the conference center, restaurants, and the aquarium. If I am ever in the Tampa area again, I will be making arrangements to stay here.

Room Tip: I stayed on the 7th floor. Very quiet!
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinTampaHarbour, Manager at Westin Tampa Harbour Island, responded to this review, February 25, 2013
Thank you for sharing your experience at the Westin Tampa Harbour Island Lindsay K!
Our staff takes pride in providing extraordinary service to our guests. We are all so very glad to hear that we made a difference!
When you do have the chance to come back to Tampa our staff hopes to have you back with us here at the Westin!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westin Tampa Harbour Island

Address: 725 S. Harbour Island Blvd., Tampa, FL 33602 (Formerly Wyndham Harbour Island)
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Tampa
#17 Romantic Hotel in Tampa
#22 Business Hotel in Tampa
#23 Family Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Tampa Harbour Island 4*
Number of rooms: 299
Official Description (provided by the hotel):
The Westin Tampa Harbour Island is a luxury hotel located on the Bay near the downtown business district, Ybor City, the Convention Center, the Times Forum, Clearwater Beaches, and more. ... more   less 
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Also Known As:
Westin Tampa Harbour Island Hotel Tampa
Tampa Westin

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