This hotel has great service and the decor is what you would expect from a Westin. There are some things that need upgrading like the elevators. They are very slow and often don't open. You can use the service elevators but people have caught on to that as well. The rooms were comfortable and decorated well but things like outlets and a spare pillow and blanket could go a long way. I also ordered room service which was excellent and the view of the harbour is nice if you can get it. overall really great stay for the price.